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Woodcliff Lake Health & Rehabilitation Center

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ a month ago

    I can't adequately convey my appreciation to this facility, and its wonderful staff, for the Outstanding Care and compassion afforded to my Mother by them. From Maryann in Social Services, to Michelle and Matt, in physical therapy, to the amazing Nurses, and attendants that are never too busy to help in any way possible... Everyone is eager to improve all aspects of a patients stay there, and the patients' welfare and progress is always their Number one priority. Dr. Kasper is a World Class Physician, extremely intelligent, and knowledgeable in all aspects of a Patient care... Extremely thorough, and amazing at communicating diagnosis and treatment protocol as well as expectations of recovery. I've dealt with dozens and dozens of Nursing Home / Rehabilitation facilities, while taking care of both Parents over the last 20 years, and I can say with the utmost confidence that Woodcliff Lake Rehabilitation, is the cream of the Crop in all areas... Be it cleanliness, Care of Patients, accommodations, attentiveness, food and drinks served, but most of all, the Entire staff. The People are Key... In months of visiting everyday... I never came across anyone that was not deeply committed to Patient welfare, and making each patients stay happy & productive... I cannot recommend them anymore. 5 STARS IS NOT ENOUGH!

  • ★★★★★ 2 months ago

    I have to respectfully disagree with some of the comments below. My father has been a patient at this facility after a stroke and has received excellent care .The nursing staff, the physical and occupational therapists and the management have gone out of their way to provide an encouraging atmosphere. The rooms and common spaces are clean ,there are no odors and the food is actually quite good. This is a family owned facility with excellent on site hands-on management . I would recommend Woodcliff Lake Health and Rehab. without reservation.

  • ★★★★★ 3 weeks ago

    My family would like to take this opportunity to thank you and the outstanding staff at Woodcliff Lakes Health and Rehabilitation Center for the outstanding care of our mother Eloise during her stay. We enjoyed the professional approach of the staff and true concern for her recovery. We noticed great strides in how our mother improved because of your outstanding staff. The nursing, CNA and PT care is so compassionate, loving, and professional. I have never seen a staff of RN's, CNA's, Therapists and work as hard as these dedicated team members. All of the staff were excellent, kind, considerate, cheerful, efficient, and helpful. Our mother especially enjoyed the extra activities and delicious meals. We will share our experience at Woodcliff Lake Health & Rehabilitation Center with everyone. My family and I will always remember you all. Coming here was a blessing.

  • ★★★★★ 3 months ago

    Belongings disappeared from the patient room. We know the item was stolen by staff. Be careful!

  • ★★★★★ 9 months ago

    My mother, who is 93, was at this facility for rehabilitation and I would never bring her back. Most of the Nurses, especially Mirielle, were great! The majority of the aides were awful (2 were great), no smiles, no comforting words, no talking to the patients. When the aides came to her room, they acted like they didn't want to be there and helping her was an inconvenience. They would lose their patience if she had an accident. My mother hated it and cried all the time. My mother was left alone for long periods of time. When she would remember (she has some dementia)to buzz for help, it took over 15 minutes for someone to get there, and her room was just outside the nursing station. PT/OT were very nice, and I was pleased with them. I would not recommend this facility.

About Woodcliff Lake Health & Rehabilitation Center

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1972 (46 years)
Capacity114
Residents91
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Woodcliff Lake Health & Rehabilitation Center

Woodcliff Lake Health & Rehabilitation Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 9, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
BSomePotential for Minimal HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Woodcliff Lake Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 25min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 25min
1hr 20min
ReportedExpected
RN
4hr 35min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
97.4%
97.4%
97.4%
96.3%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.5%
100.0%
97.6%
100.0%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
40.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.1%
6.7%
10.5%
14.6%
21.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
0.0%
25.2%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
10.0%
5.6%
4.8%
6.8%
12.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who received an antipsychotic medication
3.6%
11.5%
20.0%
11.4%
12.2%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who self-report moderate to severe pain
5.1%
5.7%
0.0%
0.0%
6.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who lose too much weight
8.6%
5.9%
5.4%
7.7%
6.5%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of high risk long-stay residents with pressure ulcers
2.6%
2.9%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who have depressive symptoms
7.7%
8.6%
0.0%
0.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents experiencing one or more falls with major injury
6.2%
3.8%
6.4%
2.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.0%
90.4%
87.7%
85.8%
87.6%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
92.0%
91.8%
91.8%
86.1%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.7%
32.7%
18.6%
18.5%
64.8%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who made improvements in function
7.2%
4.3%
6.0%
6.5%
8.7%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
3.7%
3.2%
0.9%
1.4%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents who newly received an antipsychotic medication
1.4%
0.9%
0.5%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NJ
Percentage of short-stay residents with pressure ulcers that are new or worsened



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