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Bear Canyon Rehabilitation Center

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Linda Taylor
    ★★★★★ a month ago

    The only reason I gave this facility one star is because they have at least tried to do a little better with my sister's care...a very small improvement at best. She was admitted on 8/15/17 and was treated like dirt from the get go. They stuck her in a dirty room that had no nurse call button and no TV. Since they apparently were not prepared for her, she had no pain meds available (after having hip surgery on 8/11/17) and no walker either. She did not receive dinner that night, nor breakfast the next morning. She was instructed to urinate in her undergarment all night long, (and sit in that urine ~8 hrs. until morning) because of them being unwilling to get her a walker so she could use the restroom. They even had her admitted under an incorrect name. When Melody from admin heard my sister's complaints she told my sister they never do that to patients; like she was suggesting my sister would like about it. My sister was finally moved to a better, private room and someone in that area got her something to eat. Her physical therapy has also been a mess as admin didn't keep those techs apprised of where she'd been moved. She now has a walker as well as a cleaner room and a call button so she can call for help like she's suppose to do before getting out of bed, as they're suppose to help her. If you ever need to go to rehab after surgery, please think twice before allowing the hospital to send you to Bear Canyon Rehab...you'll be sorry if you go there.

  • Janet Travis
    ★★★★★ 3 months ago

    So far I'm not impressed. My dad was admitted yesterday 5/19/17. It was after 5 pm so all the admin staff were gone. The room is tiny and crowded with another patient and their family. One staff member showed up for about 2 seconds and was gone. I finally went to find the nurse after 30 mins of waiting for someone to show up. His call button was on the floor, their was nowhere to put any of his belongings because the nightstand drawer was locked. There is a tiny tv that does not work.

  • Maria Sheridan
    ★★★★★ 10 months ago

    First night my friend was there she had money stolen from her wallet plus I see lots of neglect. Brings me tears when I see it.

  • Ella McComas
    ★★★★★ 9 months ago

    Daily constant work in rehab. I couldn't stand after surgery now standing and walking. I get personal daily care both in rehab and daily care by staff.

About Bear Canyon Rehabilitation Center

General Information

Legal Business NameSt. Catherine Healthcare And Rehabilitation Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 26, 2013 (4 years)
Capacity178
Residents127
Percent Occupied71%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bear Canyon Rehabilitation Center

Bear Canyon Rehabilitation Center
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Mexico Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 1, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

March 25, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

January 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bear Canyon Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 15min
ReportedExpected
CNA
20min
35min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr 35min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.2%
95.4%
95.4%
95.4%
90.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
96.1%
98.2%
100.0%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.9%
51.2%
51.0%
46.9%
42.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.9%
24.2%
19.2%
15.1%
18.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.6%
19.9%
24.5%
31.9%
21.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents whose ability to move independently worsened
18.0%
20.5%
15.2%
15.9%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who received an antipsychotic medication
20.0%
20.7%
26.8%
23.3%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents whose need for help with daily activities has increased
2.3%
1.0%
2.6%
3.0%
11.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who self-report moderate to severe pain
7.3%
9.1%
7.4%
3.2%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who lose too much weight
5.5%
5.4%
4.2%
3.6%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who have depressive symptoms
2.1%
1.0%
3.7%
1.1%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents with a urinary tract infection
5.0%
5.9%
6.4%
6.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents experiencing one or more falls with major injury
2.7%
5.2%
2.6%
2.1%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

72.5%
79.8%
83.9%
68.5%
68.3%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.1%
78.3%
78.3%
78.3%
67.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.7%
51.8%
50.8%
35.9%
61.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who made improvements in function
31.9%
29.3%
25.0%
23.0%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
1.1%
2.0%
0.8%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.9%
0.9%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents with pressure ulcers that are new or worsened



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