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Montebello On Academy (The)

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    The Montebello on Academy and Ambercare has a rapport for caring for New Mexico hospice residents for several years. The Montebello provides residents with a warm, inviting and comforting environment which includes a caring, courteous and responsive staff to resident's specific needs. The facilities are always clean and the grounds are immaculate. The Montebello has graciously hosted a Wall of Veterans in coordination with Ambercare, which depicts pictures of residents to honor their sacrifice and relays gratitude for their service to our country. The services that are provided cover skilled, assisted and independent living that is unmatched by anyone else. The Montebello has a unique environment that provides top notch amenities, services, dining and events/entertainment for each resident to savor. It is with great pleasure to work with the Montebello, which has been able to present comfort and solace for all of their residents.

  • ★★★★★ 5 months ago

    My name is Patrick Burns, and I am the Director/Owner of Visiting Angels Senior Homecare in Albuquerque. We are a caregiving service that provides assistance with Activities of Daily Living for our elderly clients. We primarily care for clients in their own homes(including Independent Living); however, our caregiving staff frequent Assisted Living communities and homes when residents need extra personal care. In special cases, Skilled Nursing Facilities who need extra help from our Certified Nursing Assistants also contact us for extra help for their staff from time to time. With that being said, the Montebello is an excellent "one stop shop" for Independent, Assisted Living, and Skilled Nursing care. They take great pride and concern in caring for their residents, and the clients who Visiting Angels have been fortunate enough to work with at their community are extremely satisfied with their living arrangements and care they receive at the Montebello. I would highly recommend this community to any family seeking outstanding care for their loved one(s).

  • ★★★★★ 8 months ago

    It would be nice if the people there would get in touch with me. I have chatted, emailed and called trying to get a salesperson to call me back. I will find somewhere else

  • ★★★★★ 3 years ago

    The therapy team is outstanding. My dad had a terrible accident and was not expected to walk. His loss of mobility was devastating. He spent over two months in the skilled nursing unit. The Physical Therapists were patient and skilled. They encouraged dad to work hard, and got him walking again. They have an excellent, clean facility, in a good location. My family is thankful to the whole Montebello staff.

  • ★★★★★ a year ago

    Nice facade hiding the health care facilities. Documentation is a concern. My mother is currently in the nursing wing for hospice. The hospice staff from Presbyterian and I are having a hard time getting basic information. How many times and how much has she eaten. When and how much medication has she received when it was as needed. We are paying a high rate for this care and we the family have no idea what and if the standards are being met. They say that they check every two hours but there isn't a way for families to know when was the last check. Many residents are parked in front of a tv in front of the nurses station during the day. Is this how they are meeting the check in requirements? I don't know.

About Montebello On Academy (The)

General Information

Legal Business NameFive Star Montebello LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1989 (29 years)
Capacity60
Residents40
Percent Occupied67%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Montebello On Academy (The)

Montebello On Academy (The)
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Mexico Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 12, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$31,918 fine
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

March 4, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

June 17, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 12, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 32 days
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
FManyPotential for HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
GFewActual HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
GFewActual HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
ESomePotential for HarmHealth InspectionProvide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
ESomePotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Montebello On Academy (The) require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 15min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr 30min
1hr 25min
ReportedExpected
RN
4hr 50min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

74.2%
100.0%
100.0%
100.0%
90.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
92.3%
91.7%
95.2%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
42.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.0%
3.2%
0.0%
-
18.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
21.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
4.2%
9.5%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who received an antipsychotic medication
-
21.7%
22.7%
-
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
5.3%
5.1%
0.0%
-
11.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
9.1%
8.0%
12.5%
4.8%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who lose too much weight
0.0%
4.8%
-
-
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
8.7%
4.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents with a urinary tract infection
4.3%
3.8%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents experiencing one or more falls with major injury
-
0.0%
3.3%
-
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

75.8%
78.6%
81.0%
81.6%
68.3%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.5%
77.6%
77.6%
77.6%
67.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
73.0%
78.9%
71.3%
61.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
8.6%
10.8%
10.2%
11.3%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who self-report moderate to severe pain
5.1%
2.8%
0.0%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents with pressure ulcers that are new or worsened



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