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Rehabilitation Center Of Albuquerque, LLC (The)

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Grady Perkins
    ★★★★★ 7 months ago

    My mom said they changed the flooring throughout from carpet to tile. My mom slipped and fell a couple of times and she said it was because the new flooring was slick. These were her words. The last time she fell and hit her head so they sent her to the hospital. When she got back to her room a few days later, her wheel chair was missing. It had her name on it,but they never found it. So they gave her a different one to use,my mom didn't like it so I called and emailed the administer to discuss the new flooring and wheel chair but she never returned my calls or emails. The flooring was then replaced with non slip pergo type. My mom was constantly complaining about the food. She felt the need to lock up or hide things because some things including clothes would disappear. Well she died there last night. We were told were lucky she was able to go there. I'm not so sure

  • Pam Sims
    ★★★★★ 9 months ago

    This is a great place! The staff are helpful, warm and friendly providing positive, supportive, kind, dedicated service. The facility is clean and well kept. The care is awesome! I'm thankful for all!

  • Mary Jaynes
    ★★★★★ 11 months ago

    This place is horrible. They reinfected my mother with C diff twice, failed to clean her room, her skin was so raw she had to go without undergarments until we could get it cleared up. I had to have her readmitted to the hospital and then see an infectious disease doctor. The nurse laughed and said well you should have been here last year. The Nora virus wiped out half the population. Stay away from Rehab Center of Albuquerque

  • Mary S
    ★★★★★ 11 months ago

    Horrendous! Don't go here ever! My husband was talked into going after a illeostomy. They madeit seem like it was a great place. Little did we know! They first screwed up his room and put him on the nursing home side. They fixed that very quickly but decided to lie to us and said medicare would not pay if he checked himself out. They would not give him his medicine or oxygen if he left. Kept saying over and over again they would answer questions about his hemoglobin count etc. Never one answer back. Dr. Metzler came one time only to see him. When we requested to talk to him again he didn't. Finally informed social services when he was checking out. They proceeded to get things in order for home health, bath aid, etc. Then got a call because my husband had a pic line for antibiotics so they informed that they could not send him home with that because Medicare would not pay for it. Found out Tricare will. Bunch of run arounds with this place! Never ever again! Continually lies because all they want is the money! My husband is fine and is able to come home with no issues! Yet their trying to make issues so they can get their money! Dr.Metzler is a poor excuse for a doctor. Can only come meet my husband once? Give me a break! Just today I tried to bring him home for a few hours and they told me they only.have passes on Mondays for four hours! WTH! They keep messing his meds up! Trying to give him liquid potassium 3 times a day when he's getting almost 900 mgs from boost on top of it. He only got the potassium at the hospital once a day! This place is horrendous!

About Rehabilitation Center Of Albuquerque, LLC (The)

General Information

Legal Business NameThe Rehabilitation Center Of Albuquerque, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 6, 1983 (35 years)
Capacity120
Residents99
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Rehabilitation Center Of Albuquerque, LLC (The)

Rehabilitation Center Of Albuquerque, LLC (The)
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Mexico Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 15, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
ESomePotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Rehabilitation Center Of Albuquerque, LLC (The) require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 45min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

61.7%
75.3%
75.3%
75.3%
90.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
41.9%
51.2%
72.9%
70.9%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.2%
44.4%
44.7%
57.8%
42.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.2%
12.2%
14.3%
11.4%
18.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.9%
37.4%
22.2%
35.1%
21.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents whose ability to move independently worsened
11.4%
11.4%
21.2%
17.3%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who received an antipsychotic medication
26.4%
18.1%
22.4%
27.8%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents whose need for help with daily activities has increased
2.0%
1.9%
10.4%
12.9%
11.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who self-report moderate to severe pain
3.5%
3.6%
9.5%
17.6%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who lose too much weight
12.2%
8.3%
7.5%
3.5%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of high risk long-stay residents with pressure ulcers
6.7%
11.5%
8.6%
8.6%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who have depressive symptoms
7.0%
4.8%
8.2%
2.4%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents with a urinary tract infection
4.7%
4.8%
8.2%
9.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents experiencing one or more falls with major injury
4.8%
6.6%
3.3%
3.5%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

32.5%
29.9%
37.6%
36.0%
68.3%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.9%
15.5%
15.5%
15.5%
67.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.7%
63.1%
55.7%
62.4%
61.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who made improvements in function
10.0%
5.1%
9.1%
25.7%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.0%
0.9%
1.9%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
0.0%
0.6%
1.7%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents with pressure ulcers that are new or worsened



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