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Skies Healthcare & Rehabilitation Center, LLC

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • ★★★★★ a week ago

    The Staff were very nice and helpful employees the food could be better

  • ★★★★★ 3 weeks ago

    This place should be shut down they over prescribe medications so the patients can't be rehabilitation or sent home they just trying to fil l their vacancy i feel sorry for the individuals that are there

  • ★★★★★ a year ago

    A close relative of mine is currently staying here. His hands constantly have leftover food caked around his nails/fingers and underneath his nails. His ears and eyes are not cleaned regularly. They left the same clothes on him for two weeks straight. We saw another patient wearing his shirt that has his name clearly written on it so it wouldn't be lost/accidentally given to another person. He can't pour himself a cup of water due to his rheumatoid arthritis- his pitcher of water sits there all day until someone from our family visits him and pours a cup for him. When we tried to contact the two social workers via telephone we got no call back. No one has followed up with our request to get him into physical therapy. I would not recommend this place to anyone.

  • ★★★★★ a year ago

    I have a friend staying there who is blind and has no use of his arms. He is diabetic and receives regular meals with high carb content. He is supposed to be receiving daily physical therapy but doesn't. He does not get daily oral care (maybe none at all..) He asked to use the toilet and was denied and told to go in his diaper. There are SO MANY things wrong with this facility!

  • ★★★★★ 3 years ago

    I Went to Skies during my rehabilitation from back surgery having 3 vertebrae removed last year. The first night they forced me to lay in a flat bed with air cushioning causing extreme pain. I was told that once I got tired enough I would sleep and I wouldn't notice the pain so much, Wrong. When I would try to call for assistance to get up to use the restroom the response was as long as 45 minutes waiting to even have someone tell me someone eventually would come help me shortly which would be another 15-20 minutes later most of the time. Food was horrible, facility was dirty, I was put in a room with no phone, and when I first arrived I was wheeled into a room that had no sheets on either bed and left sitting in a wheelchair for over an hour with nothing to do but watch people go by my door. When I finally got a nurse to respond she said I was put in the wrong place and I was moved into the wing where there was obviously a lot of people with serious disabilities. I had patients wandering into my room randomly sometimes they were confrontational and other times they would just begin going through the room like they were looking for something. Patients are lined up in wheel chairs in the halls and left to just sit for hours on end. My family members that would come check on me spent more time helping other patients than most of the so called nurses did. When they would go to a nurse and ask for help for someone else the sarcastic response that clearly showed no care was commonly given " We'll get to them, they always need more attention than everyone else" which was often followed by a chuckle and they would go about their way doing something else. I watched aggressive patients go around bullying other patients and the nurses would laugh about it. I had to practically beg to get out of there and I asked daily to be transferred to another facility, but I was told this was not possible until I showed signs I was doing better. I was neglected more at this facility than if I had gone home and tried caring for myself. As soon as I got to a point where I convinced them I was capable of moving better I got out of there right away with the push from my family and from my doctor finding that I was not improving, but in more pain where I was. I would not recommend this place to anyone.

About Skies Healthcare & Rehabilitation Center, LLC

General Information

Legal Business NameSkies Healthcare And Rehabilitation Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1992 (25 years)
Capacity120
Residents98
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Skies Healthcare & Rehabilitation Center, LLC

Skies Healthcare & Rehabilitation Center, LLC
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Mexico Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 18, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

August 15, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 96 days
HSomeActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
GFewActual HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.

April 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

September 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide a tasty and well-balanced diet that meets the nutritional needs of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Skies Healthcare & Rehabilitation Center, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 10min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 5min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
94.3%
94.3%
94.3%
90.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
92.5%
98.5%
98.6%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.9%
46.2%
48.6%
47.4%
42.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of low risk long-stay residents who lose control of their bowels or bladder
5.5%
5.5%
9.4%
7.6%
18.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.4%
29.2%
35.2%
21.3%
21.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents whose ability to move independently worsened
9.1%
14.3%
12.3%
15.9%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who received an antipsychotic medication
12.5%
24.6%
16.1%
20.6%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents whose need for help with daily activities has increased
11.5%
11.5%
24.6%
28.8%
11.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who self-report moderate to severe pain
15.4%
5.1%
3.0%
6.9%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who lose too much weight
5.9%
2.0%
10.8%
9.1%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.5%
0.0%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who have depressive symptoms
1.3%
0.0%
0.0%
2.8%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents with a urinary tract infection
2.5%
6.2%
4.4%
2.8%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents experiencing one or more falls with major injury
8.6%
5.3%
2.8%
3.9%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.4%
96.1%
90.6%
81.5%
68.3%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.2%
90.8%
90.8%
90.8%
67.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.2%
65.8%
56.2%
49.1%
61.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who made improvements in function
14.9%
33.3%
43.4%
39.2%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
0.7%
0.8%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.0%
0.0%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents with pressure ulcers that are new or worsened



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