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Sagecrest Nursing And Rehabilitation

  1. Skilled Nursing Home Facilities
  2. New Mexico
  3. Las Cruces Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Beverly Lewis
    ★★★★★ 5 months ago

    As a small business owner, I can tell you they don't pay their vendors. They don't even return calls. I hope they take better care of their patients. If you do work for this company, ask for your pay upfront!

  • joshua holguin
    ★★★★★ 4 weeks ago

    My grandma is currently staying there and so far the so called nurses have been rude and disrespectful to her yes we are in the process of moving her.

  • Tita Brewster
    ★★★★★ 2 years ago

    My Mother has been at Sagecrest for rehabilitation on more than one occasion and the Staff, with very few exceptions was exceptional. They remembered my Mother when she returned and were attentive, kind and sensitive to her special needs. They responded relatively quickly when she needed help. Her OT and PT was terrific and she truly enjoyed working with them. When you enter Sagecrest, you are greeted professionally and with a smile. My Mother also loved the group activities. The facility is well maintained and never smelled bad. I would recommend Sagecrest to anyone wholeheartedly.

  • Susan Hyne
    ★★★★★ a year ago

    So far, I am not impressed. I have family there for a few weeks .I have met one nurse and one CNA who are great. We have experienced this so far: showers permitted twice a week, no fresh water and ice provided in regular basis. Have to ask and then there is no ice machine available to residents. There is an ice chest. Meds not given at regular times. Food is absolutely horrible. No sheet changes. Urinals not emptied by staff. Housekeeping has no respect for privacy, when residents are dressing. My very first job was a CNA. We would never have treated residents like this. Not at all acceptable.

  • Karamelprincess 305
    ★★★★★ 11 months ago

    My friend was there and it was awful! They hardly feed him and changed his bedding. I went to visit him and there was no respect from staff. I don't recommend this place at all. My friend had to walk out of it!

About Sagecrest Nursing And Rehabilitation

General Information

Legal Business NamePinnacle Health Facilities Xxxiii Lp
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 27, 1984 (35 years)
Capacity120
Residents94
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Sagecrest Nursing And Rehabilitation

Sagecrest Nursing And Rehabilitation was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Mexico Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 27, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$12,184 fine
GFewActual HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
GFewActual HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
GFewActual HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
GFewActual HarmComplaintQuickly tell the resident's doctor the results of laboratory tests.
ESomePotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

February 10, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
BSomePotential for Minimal HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

September 23, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 40 days

February 4, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$8,750 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Sagecrest Nursing And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 15min
ReportedExpected
CNA
35min
35min
ReportedExpected
LPN
45min
60min
ReportedExpected
RN
3hr 45min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.4%
92.4%
92.4%
92.4%
92.6%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
96.3%
96.3%
94.9%
85.8%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
35.5%
38.5%
44.1%
50.0%
45.4%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.6%
22.5%
19.2%
18.9%
17.9%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents who received an antianxiety or hypnotic medication
55.1%
36.5%
13.3%
14.6%
20.5%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents whose ability to move independently worsened
14.5%
10.1%
8.9%
5.1%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents who received an antipsychotic medication
36.7%
30.3%
29.2%
18.1%
18.5%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
0.0%
6.2%
6.3%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents who lose too much weight
3.6%
0.0%
1.9%
4.3%
6.7%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of high risk long-stay residents with pressure ulcers
8.1%
7.4%
12.7%
7.8%
9.7%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
3.9%
1.3%
0.0%
4.7%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents who have depressive symptoms
2.4%
1.3%
0.0%
1.3%
2.9%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents with a urinary tract infection
3.5%
3.7%
3.7%
1.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.0%
1.0%
1.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
0.0%
1.2%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.5%
76.3%
72.5%
63.0%
69.7%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.3%
66.2%
66.2%
66.2%
70.5%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
92.0%
76.8%
56.9%
52.6%
63.9%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of short-stay residents who made improvements in function
33.3%
21.9%
18.9%
15.8%
22.7%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
2.0%
1.8%
0.0%
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
0.0%
0.0%
0.0%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017NM
Percentage of short-stay residents with pressure ulcers that are new or worsened



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