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The Rio At Cabezon

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Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • P Chavez
    ★★★★★ 3 weeks ago

    Horrible place. My father recently had a stroke. Paralyzing his whole right side. We noticed at nights they didn't check on him often. So we asked if they could, just because he needed special attention. My sister asked if they could put rails on the side because he was going to fall off of the bed. They never got back to her. We got a call on 9/11/2017 that he had fell off the bed. His feeding tube was beeping one night and they took hours to come and fix it. My father is a veteran and served for this country and this is how they treat him. This is so awful. If you care about your loved ones please do not send them here. The only good thing I could say about this place is the therapy works are great.

  • C Gutierrez
    ★★★★★ 7 months ago

    I have gone back and forth with my opinions of this facility. At times they were ok, other times not so good. Not particularly impressed with the doctor that I think we only saw once. The best thing about this place is the physical therapists! They are awesome! You have to be on your toes here. Someone has to watch everything that goes on, especially when it comes to handing out medications. I think they are terribly understaffed and that contributes to the chaos. Some have bad attitudes while others are very caring and helpful. All office staff are very nice and helpful except for one. (Still waiting for my husband's medical records from almost 3 months ago even though she made it very clear as she was walking away that she had a full 30 days to get it out). I actually wished I would have talked his doctors into letting him come home instead of going to a facility. I think I could have managed his care better.

  • j d
    ★★★★★ 2 months ago

    My wife went there for a rehabilitation because she almost died of phenomenon and was having difficulties walking after a couple of days there was given the wrong meds her room was filthy the staff didnt attend the patients i pulled her out what gets me why is the state letting this facilities operated with their knowledge the neglect patient's get we got to get legislation going where our loved ones get better protection from this places of horrors

  • Andres Sandoval
    ★★★★★ 9 months ago

    This place is absolutely the worst rehab facility in town! Don't let the look of the facility fool you, like it did us! The care is terrible! Patients are getting sicker and the nursing team could care less! My father got incredibly ill staying in this facility and we had to beg daily to get anything done for him. We met with administrators, we talked to charge nurses and nothing changed; it in fact got worse! Not only that, but these "skilled nurses" are incredibly rude and outright refuse to do their job! I wish I had paid attention to the reviews before we placed him, because they are all right on!

  • Sarah Barnes
    ★★★★★ 6 months ago

    Horrible place .only good people there are the ot & pt. Nurses were a joke.

About The Rio At Cabezon

General Information

Legal Business NameRio At Rust Centre
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 21, 2015 (3 years)
Capacity136
Residents97
Percent Occupied71%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Rio At Cabezon

The Rio At Cabezon
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New Mexico Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 3, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

June 3, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.

March 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
GFewActual HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
ESomePotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
ESomePotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
ESomePotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
ESomePotential for HarmHealth InspectionMake sure that all required doctor visits are made personally.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Rio At Cabezon require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

10min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
1hr 40min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
92.5%
94.0%
94.0%
90.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
88.9%
92.4%
87.5%
82.2%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.9%
54.5%
50.0%
62.1%
42.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.7%
14.3%
14.0%
23.7%
18.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.5%
22.3%
18.5%
52.4%
21.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents whose ability to move independently worsened
11.5%
9.5%
10.6%
11.3%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who received an antipsychotic medication
22.7%
20.8%
23.1%
35.9%
19.9%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents whose need for help with daily activities has increased
18.7%
18.6%
18.1%
3.3%
11.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who self-report moderate to severe pain
2.0%
1.6%
9.2%
7.0%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who lose too much weight
0.0%
2.5%
3.8%
4.4%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of high risk long-stay residents with pressure ulcers
1.9%
3.6%
0.0%
0.0%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who have depressive symptoms
2.0%
0.0%
0.0%
1.4%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents with a urinary tract infection
1.9%
3.2%
3.0%
4.2%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents experiencing one or more falls with major injury
6.6%
7.1%
6.7%
4.6%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

55.3%
67.5%
78.2%
57.9%
68.3%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.4%
71.7%
71.7%
71.7%
67.1%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.7%
60.9%
58.6%
66.1%
61.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who made improvements in function
23.6%
23.6%
17.2%
20.7%
23.7%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
1.3%
1.0%
1.5%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
1.0%
0.6%
0.3%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016NM
Percentage of short-stay residents with pressure ulcers that are new or worsened



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