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Highland Manor Of Elko

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Reviews
Overall Rating 1.2 / 5.0 ★★★★★

  • Shawna Maine
    ★★★★★ 3 months ago

    My father n boyfriend are paralyzed n live at the manor. My boyfriend had 3 urinary tract infections almost killed him last time n now he has to have a tube in his abdomen forever cause they aren't cleaning good enough before cathing him. My dad was dropped the cath ripped out n now he's in hospital. It has slowly shut him down. Thanks manor for all of the bed sores these men have gotten. You want payment but don't give it YOUR ALL.

  • Mary Morrow
    ★★★★★ 6 months ago

  • Cassidy Torrence
    ★★★★★ 8 months ago

  • Madison Hopkins
    ★★★★★ a year ago

About Highland Manor Of Elko

General Information

Legal Business NameDesert Health Care Facilities Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 16, 2001 (17 years)
Capacity112
Residents110
Percent Occupied98%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Highland Manor Of Elko

Highland Manor Of Elko
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Nevada Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 29, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
ESomePotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmHealth InspectionHire sufficient dietary support personnel.

August 20, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$15,600 fine
GFewActual HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
GFewActual HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Highland Manor Of Elko require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 15min
ReportedExpected
CNA
25min
40min
ReportedExpected
LPN
55min
1hr 5min
ReportedExpected
RN
3hr 60min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
97.1%
97.1%
97.1%
90.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
97.8%
94.6%
92.6%
85.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
27.3%
20.5%
20.8%
24.3%
45.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.7%
18.5%
18.1%
22.3%
25.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.1%
11.3%
15.5%
7.1%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose ability to move independently worsened
11.7%
12.4%
11.4%
12.1%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antipsychotic medication
6.2%
10.9%
10.9%
10.9%
16.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose need for help with daily activities has increased
7.4%
4.1%
1.9%
4.6%
10.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who self-report moderate to severe pain
6.5%
4.5%
3.3%
5.5%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who lose too much weight
7.0%
3.5%
4.9%
6.8%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
2.8%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who have depressive symptoms
4.3%
3.4%
0.0%
3.3%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a urinary tract infection
4.1%
5.4%
4.3%
4.3%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents experiencing one or more falls with major injury
5.1%
4.4%
1.2%
0.0%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.1%
1.1%
0.0%
1.1%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.4%
55.1%
60.3%
80.5%
75.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.2%
55.9%
55.9%
55.9%
76.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.3%
64.5%
74.4%
73.4%
58.5%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who made improvements in function
24.5%
15.1%
9.4%
9.4%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.8%
0.0%
1.6%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who newly received an antipsychotic medication
1.4%
1.3%
1.2%
3.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents with pressure ulcers that are new or worsened



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