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El Jen Convalescent Hospital And Retirement Center

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    If I could give a Minus star I would!!!! Currently I am Pregnant, Due in a few months and my mom has Dementia and needs care that I will not be able to give at least for 8 months or longer. She was sent to the hospital & they found this place for me because I had no clue as to where I could send her. . She is on Medicaid unfortunately, and I cant afford private care. My mom has been there 2 days and i was finally able to bring her some clothes. OMG this place is HORRIBLE. Clearly El Jen is in the business just to take these people's money. The people left here are people who's families don't want to be bother and or don't care about them. My mom is sharing a room with a man. No private bathroom, the wall paper is missing and they have the patients just sitting in the hallways. I would be a Horrible daughter to leave my mother there. My conscious will not let me leave her there, besides I wouldn't want to be left there my self so why would I leave my mother. It's going to be A LOT of work but I will suck it up before I let her stay there..... I do not recommend anyone to stay there if they can help it! This place is misleading. I will be removing her ASAP! Filthy, gross!

  • ★★★★★ 4 weeks ago

    They have some great nurses and the CNA's in retirement are great. but the staff doesn't care enough for there patients. Rehab nurses are great but there cna:s are hard to find. Maybe out of 8 of them the day ones are really bad. They only have two good cna's that are good in the day. All the CNAs in the evening are wonderful. There are activities scheduled there and those workers are great. Unfortunately the social worker for Rehab isn't very good and doesn't know how to talk to the people and when you try to complain they don't want to listen to you. They also have a lot of people that work there that all wonderful but unfortunately the main staff that you need to speak to do not care for instance the social worker named Nicole. The social worker for retirement named Mark doesn't even want to listen half the time. The office staff of admitting is wonderful. Unfortunately they try to get you out of there when you're not ready to leave and that is a main concern. They do keep people there that should be gone and the people that need to still stay there they have leave.

  • ★★★★★ 3 months ago

    thanks for the great work. The staff is very good

  • ★★★★★ 8 months ago

    Worked there 10 years ago for 6 years and seen many things that where not quite legal or even moral. Plenty of cover-ups as well. Director of Nursing on down. Drugs missing ,nurses sleeping on duty etc. Very poor organizational structure and continuing educational opportunities for the staff. Very narcissisticily run facility. Family, friends etc.

  • ★★★★★ 7 months ago

    I would allow any of my family members there!! I was there several times, and the staff and owners were great!!

About El Jen Convalescent Hospital And Retirement Center

General Information

Legal Business NameEljen Medical Hospital
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1969 ()
Capacity144
Residents130
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for El Jen Convalescent Hospital And Retirement Center

El Jen Convalescent Hospital And Retirement Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Nevada Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 16, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide residents with private access to a telephone.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

April 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

February 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of El Jen Convalescent Hospital And Retirement Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr 55min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.3%
98.3%
98.3%
98.3%
90.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
99.1%
85.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
65.9%
61.3%
62.5%
45.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.0%
32.6%
28.6%
30.6%
25.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.0%
23.1%
16.0%
21.3%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose ability to move independently worsened
30.6%
30.2%
29.5%
26.0%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antipsychotic medication
13.2%
10.5%
8.9%
13.1%
16.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose need for help with daily activities has increased
4.7%
6.8%
8.9%
6.4%
10.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who self-report moderate to severe pain
2.7%
4.0%
4.0%
3.8%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who lose too much weight
9.1%
8.2%
11.1%
10.3%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
4.2%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who have depressive symptoms
5.3%
6.0%
8.8%
5.8%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a urinary tract infection
1.7%
2.9%
2.0%
1.9%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents experiencing one or more falls with major injury
6.6%
5.9%
6.7%
5.0%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.7%
1.0%
1.0%
1.9%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.4%
93.0%
91.0%
93.1%
75.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.6%
93.0%
93.0%
93.0%
76.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.0%
63.1%
68.2%
74.0%
58.5%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who made improvements in function
18.5%
22.4%
22.2%
24.2%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who self-report moderate to severe pain
4.0%
0.0%
2.0%
2.1%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
0.0%
0.0%
0.4%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents with pressure ulcers that are new or worsened



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