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Marquis Care Plaza Regency

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • George Johnson
    ★★★★★ a month ago

    From January 13th when I arrived could not stand up or walk from Centennial Hills Hospital the staff did everything for me, meds feeding bathroom baths and above all were courteous thoughtful and verify helpful medical doctors took very good care of my needs. Call physical PT staff occupational therapist works with me six days a week twice a day and when I left for March the 8th I was able to walk out of there without a walker I ate pureed food because of my loose Dentures but it was very wholesome and I didn't lose any weight and I was looking good when I left that it rehab I highly recommend this facility.

  • Christopher Evans
    ★★★★★ 10 months ago

    MARQUIS REGENCY PLAZA ON CHEYENNE This convalescent home / rehab facility appears to be normal / safe enough to leave your loved ones at for care, but they are actually the worst possible facility for you to use. They are blatantly irresponsible, and provide the lowest possible amount of care that they think that they can get away with. They are directly responsible for my Mothers death. Mom was there for a diabetic ulcer on her left ankle, and needed help getting up and around, (restroom, bringing meals to her, etc). Well because these people were not watching / attending to her and her medications on a regular basis, Mom had a massive stroke at 6:00 pm on Sunday night, and this horrible place waited over 24 hours to call the paramedics to get her the help that she needed. They finally called them at around 800 pm Monday night, (Labor Day) and she was taken to Mountain View hospital. The ER stated that Marquis waited way too long to get her help, approx (24 hrs) to get her the help that she needed for the Stroke. I was told that Mom only had a 4 hour window to get help in order to have a chance of rebounding from the stroke and for the meds to be more effective. She never did recover from this, got much worse and ultimately passed away at Complex Care on Tenaya. This is complete and total NEGLIGENCE on Marquis part. Please do not allow your loved one to recover there. Much better choices out there trust me. Any good attorneys out there, please contact me. Thank You

  • Judy Prince
    ★★★★★ 5 months ago

    The staff is very attentive to my son

  • Genesis Cruz
    ★★★★★ 7 months ago

  • Zach W
    ★★★★★ a year ago

About Marquis Care Plaza Regency

General Information

Legal Business NameMarquis Companies I, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 18, 1999 (18 years)
Capacity188
Residents154
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Marquis Care Plaza Regency

Marquis Care Plaza Regency
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Nevada Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 29, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint+InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmComplaint+InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint+InspectionLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

August 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionAllow residents to self-administer drugs if determined safe.

April 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Marquis Care Plaza Regency require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
50min
55min
ReportedExpected
LPN
1hr
1hr 20min
ReportedExpected
RN
4hr 15min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.4%
98.7%
98.7%
98.7%
90.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
97.9%
96.5%
97.1%
85.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.9%
55.8%
45.8%
48.8%
45.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.4%
26.1%
25.2%
25.7%
25.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.9%
20.5%
25.6%
22.7%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose ability to move independently worsened
19.0%
17.5%
16.7%
14.7%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antipsychotic medication
16.2%
13.7%
17.0%
20.0%
16.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose need for help with daily activities has increased
16.4%
13.8%
14.4%
17.4%
10.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who self-report moderate to severe pain
6.0%
4.9%
5.7%
2.2%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who lose too much weight
10.9%
11.7%
12.7%
13.3%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of high risk long-stay residents with pressure ulcers
6.9%
7.1%
6.0%
6.2%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who have depressive symptoms
4.7%
2.8%
0.7%
2.2%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.4%
2.9%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
3.8%
4.0%
3.2%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.7%
0.0%
0.7%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.3%
86.4%
94.8%
93.4%
75.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.6%
86.1%
86.1%
86.1%
76.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.4%
63.0%
61.3%
64.7%
58.5%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who made improvements in function
13.3%
6.4%
2.0%
21.2%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who self-report moderate to severe pain
5.3%
1.4%
0.0%
3.7%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
1.8%
1.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents with pressure ulcers that are new or worsened



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