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Royal Springs Healthcare And Rehab

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    He is stable. I am glad he got transferred to the Royal Springs Healthcare & Rehab facility in Las Vegas because 1. More compassionate and positive culture compared to Renown Hospital in Reno, pessimistic & glum attitude of 80% providers. At the Royal Springs 80% of staff are Filipinos who are known to be compassionate people. 2. There are 2 Respiratory Therapists in each hallway . 3. Wound care nurses visit him 1-2x a day. In Renown the wound department nurses visit the patient with bedsore once a week and the floor nurses are always hounding them. Here the wound department are very involved and doctor visits every Wednesday. His bedsore has improved remarkedly. 4. physical therapists visit him daily. I am happy with the plan of care the Royal Springs facility gives to Rod here. Today I thought the plan of care meeting here would be an emotional struggle for me like in Renown Hospital. They are more positive.

  • ★★★★★ 3 months ago

    i absolutely love this place. my grandfather was relocated here after being in another facility that was noncompliant with his care plan and upon arrival he was immediatly rehabbed and went home within 4 weeks. facility is clean, staff was so supportive, food was hospital food but he enjoyed his time there. he made friends within the facility with other resident's. after returning home he is always asking if he can return to visit his friends.

  • ★★★★★ 3 months ago

    Iv been an employee at this facility since November 2016 and its been a heartbreaking experience to see how residents are treated. Unless your a family thats going to visit everyday, Its one of the most unRoyal places you could put your loved ones. The Aides do minimal work at there own jolly time, there blind and deaf to cries for help, not all but most of the nurse heads are to far up there butts to want to get there hands dirty with something as small as getting water for a resident. This facility barely keeps enough supply to do resident cares. And are too cheep to by essential things that a "Rehabilitation" should definitely posses and have available to all safe to give as needed. Resident are very unhappy here and it kills me inside to see no heart in these healthcare facilities. And people making profits off of basically torching people who need top quality in There cares.

  • ★★★★★ 10 months ago

    1). For the nature of this business. I made a call to find out what room my friend had been transferred to from another hospital and the woman who answered the phone told me my friend was NOT there; she couldn't find her name....so she transferred me to Admissions??? Really?? First of all if she does NOT know how to look up patient room information - to say the least - she should bed emptying out trash or something else...NOT being the RECEPTIONIST who greets you and directs you to whomever she can... I am going to see my friend today - for the first time and I hope to NOT validate these reviews. There is always the Patient Advocate or the Hospital Administrator...and so forth and so on... I am talking UP the protocol.

  • ★★★★★ a year ago

    DO NOT ALLOW YOUR LOVED ONES TO BE PUT INTO THIS PLACE. My grandmother was put here from a hospital and they don't take care of their patients and they leave patients in their beds and don't come when the nurses button is pushed they also leave patients lying in there own feces for extended periods of time worst experience of my grandmothers life no one in there late years deserves to be treated like this! They didn't want to let us move her until I started saying correct words like neglect and abuse then we got moved out within an hour and don't let the staffs song and dance while you are there fool you they didn't even know basic information because they weren't actually taking care of my grandmother. Please don't put your loved ones in this awful place from what I hear they change their name frequently so the bad reviews won't follow them.

About Royal Springs Healthcare And Rehab

General Information

Legal Business NameRoyal Springs Healthcare & Rehab, Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 9, 1999 (18 years)
Capacity225
Residents203
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Royal Springs Healthcare And Rehab

Royal Springs Healthcare And Rehab
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Nevada Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 30, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

February 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide special eating equipment and utensils for each resident who needs them.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

January 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Royal Springs Healthcare And Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 35min
ReportedExpected
CNA
1hr 15min
50min
ReportedExpected
LPN
40min
1hr 15min
ReportedExpected
RN
4hr 15min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.9%
95.4%
95.4%
95.4%
90.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
96.7%
97.3%
96.1%
85.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.3%
37.3%
51.0%
39.1%
45.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.3%
19.6%
16.8%
18.6%
25.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.3%
21.0%
22.1%
21.0%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose ability to move independently worsened
23.9%
24.1%
25.6%
26.3%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antipsychotic medication
12.2%
17.5%
24.8%
12.7%
16.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose need for help with daily activities has increased
7.0%
4.7%
7.2%
6.7%
10.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who self-report moderate to severe pain
5.4%
9.4%
6.6%
6.1%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who lose too much weight
9.7%
8.5%
11.0%
8.7%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of high risk long-stay residents with pressure ulcers
2.5%
0.0%
2.5%
0.6%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who have depressive symptoms
3.3%
3.9%
4.9%
2.2%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a urinary tract infection
1.6%
1.6%
1.1%
1.1%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents experiencing one or more falls with major injury
4.0%
4.7%
5.1%
4.0%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

73.3%
75.0%
80.6%
80.8%
75.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.7%
76.3%
76.3%
76.3%
76.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.8%
59.0%
51.9%
55.9%
58.5%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who made improvements in function
20.2%
33.6%
38.5%
33.1%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who self-report moderate to severe pain
4.7%
6.5%
6.3%
9.1%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.8%
0.0%
1.1%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents with pressure ulcers that are new or worsened



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