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Silver Hills Health Care Center

  1. Skilled Nursing Home Facilities
  2. Nevada
  3. Las Vegas Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Mary Pahl
    ★★★★★ 4 months ago

    This place is wonderful. The staff (doctors, nurses, therapists and assistants of all kinds) are all so completely caring, friendly, skilled and professional. My Dad went into the hospital for a fall. Previously he could walk and do everything on his own. Once he was released from hospital he couldn't do any of that. He came to Silver Hills Rehab to learn how to walk again, feed himself etc. He was at Silver Hills for a little over a month and everyone was so wonderful with him. On occasion he had a bad attitude (including flipping his food tray) and was resistant to physical therapy. However, the staff were all so loving and wonderful and worked through it. We received daily updates from the Nurses and Therapists. They were never unavailable to give me daily updates over the phone or in person. Sometimes you need to let the phone ring a while before they pick up. Also, the administrative staff were great and helped navigate us through the ugliness of insurance red tape. The insurance didn't like his progress after two weeks and did not want to continue his therapy. Miraculously he started showing improvement by week three (everyone improves in their own time frame) and they approved him for another two weeks. The entire process was a positive one. They also allow dogs (must have shot record) to visit. This place is short term or long term. The residents all seem very happy and they have lots of daily activities scheduled including movies, story time, bingo, black jack etc. and a lovely outdoor courtyard. I highly recommend this location on Buffalo to anyone in need of long term elderly care or temporary rehabilitation care.

  • Christina Cozby [Eisenberg ES]
    ★★★★★ 4 months ago

    Ok! This place is a travesty and should not be allowed to be open for business. My mother, who is now deceased, experienced the worst care at this place! She developed a massive bed sore, was given solid food to eat when soft food was ordered, and for six weeks she was not taken to her doctor appointments to check her incisions from surgery. Therefore, she developed huge sores on her shin, heel, and foot, which resulted in having a HALO attached to her leg. They only took her after our family called her doctor and discovered the no-show appointments. Furthermore, the rooms are the size of closets, it wreaks of urine, and finding an employee is about impossible!!!! Then last week, a friend announced her family members was being sent to Silver Hills after being very ill in the hospital for 3 months. I warned the family of my experience and to be very cautious. After two days in the facility her lung collapsed and ignoring her DNA request they placed her on a breathing tube. She was sent back to the hospital and was furious about the tube. She passed this morning!! These facilities here in Las Vegas have a huge reputation of neglect despite the enormous amount of money they suck out of our insurance companies, Medicare and Medicaid. They are poorly staffed, how no oversight, and are inept. However, it is the insurance that plays a game of placing limits on hospital stays, tossing them to so called REHABS, and then patients end up more ill and back in the hospital!! It is a SHAM! Do not leave your loved ones alone in this place! You will have to be an ADVOCATE for your loved ones. If you don't there is a huge chance they WON'T survive the stay at Silver Hills!

  • Carmen Bennett
    ★★★★★ a month ago

    I just called 3 times just to see how a friend of ours is doing there ! Trfd to the nurses station & it rang 100 times! No One EVER answered! This is UNACCEPTABLE and UNPROFESSIONAL! How can family & friends ask any questions or concerns ! We can't! What kind of Administrator is Mark Behn - besides A NOT CARING ONE !!! ?

  • mindy cannizzo
    ★★★★★ 2 months ago

    Food bad nurses can't be found when you complain you are marked and never get help

  • Kathleen Scudier
    ★★★★★ 11 months ago

    This place hires the best people. They make you feel confident about yourself. Lile and April are the best! Great work ethics!

About Silver Hills Health Care Center

General Information

Legal Business NameCovenant Care Vegas, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 21, 1998 (21 years)
Capacity155
Residents129
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Silver Hills Health Care Center

Silver Hills Health Care Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Nevada Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Silver Hills Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 20min
1hr 15min
ReportedExpected
RN
4hr 20min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

76.2%
72.6%
72.6%
72.6%
90.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
59.7%
15.7%
1.4%
37.7%
88.0%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
48.5%
50.0%
60.0%
56.7%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.6%
21.9%
20.0%
24.2%
25.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.3%
14.7%
14.0%
17.3%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents whose ability to move independently worsened
16.4%
15.2%
13.4%
13.8%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who received an antipsychotic medication
4.8%
10.9%
14.3%
3.3%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents whose need for help with daily activities has increased
6.0%
12.9%
4.3%
5.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who lose too much weight
1.8%
8.6%
6.8%
5.7%
7.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of high risk long-stay residents with pressure ulcers
8.6%
5.4%
3.9%
1.0%
8.4%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who have depressive symptoms
1.5%
0.0%
2.9%
4.3%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents with a urinary tract infection
1.5%
0.0%
0.0%
1.4%
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents experiencing one or more falls with major injury
2.5%
4.6%
1.0%
1.9%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

19.7%
12.3%
5.4%
15.8%
77.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.7%
20.9%
20.9%
20.9%
77.0%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.1%
62.4%
73.9%
81.6%
62.8%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents who made improvements in function
17.1%
13.3%
8.7%
5.1%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
1.7%
1.2%
0.6%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents who newly received an antipsychotic medication
0.1%
0.1%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents with pressure ulcers that are new or worsened



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