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Silver Hills Health Care Center

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    This is an extremely unprofessional ran facility! As well they are mostly uneducated (LPN'S - CNA'S and NURSES). The , LPN'S Only have one year of education and are very young. As far as medications go, the LPN'S don't really know what most medications are for and are really just passing out medications.. They also treat people that are older and most people of them with no respect. The CNA'S walk all over there older patients. Your post to see a doctor within , 24 to 72 hours and it's going on a week and still know doctor. Please if you care about your loved ones. Do not! I repeat , Do Not! Send them to (SILVER HILLS) You will regret it and they might even get worse.

  • ★★★★★ a week ago

    i live in New jersey and my brother has been at Silver Hills for 2 weeks. i have been trying to get updates on my brothers well being with no luck. this would be the last place i would recommend going too.

  • ★★★★★ 5 months ago

    I fell at home and broke my left hip and ankle, came here for rehab and the place is a joke, call lights never get answered and upon entering the front door the smell of urine and feces slaps you in the face, can never get any help getting out of bed or assistance to the bathroom, as for medication, the only time I have ever received my pain meds on time was when the LPN Karen worked Sundays doubles shifts she is the best, nightshift cnas and nurses I have observed sleeping at the nurses station and various other places, when I reported it to the charge nurse I was told if I see it again to take a picture of it, I'm sorry I don't work here and am here for pt and ot not to police the staff, of which do not care about you just about getting paid.

  • ★★★★★ a year ago

    My Mom was at facility for only one week, thank God! She is 88 years young, has all her wits about her, probably smarter than most people half her age. She was there for GI bleed. She fell in bathroom, not ONE PERSON came to her assistance!! Not only that, she was never examined after she fell, no xrays either. Staff was too busy in hallway, chatting, etc instead of caring for patients. She said she was left in soiled bed, and clothing for hours. Unacceptable!! Would not recommend! However, Claire and Morgan are incredible, and I thank them for taking such good care of my Mom.

  • ★★★★★ a year ago

    My mom is taken care of very well here ,. And they welcome me anytime I need them ...special thanks to care giver juan...for making my mom fell relaxed and safe in your care .....visiting nurse marty ( Martha ) is the best , most caring, and wonderful person you could be blessed to know...as is her husband.. and even though there are a few not so nice , employees ( easy to spot ,you can see it in there faces )... angels and helpers abound here though and that's why I love it.....

About Silver Hills Health Care Center

General Information

Legal Business NameCovenant Care Vegas, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 21, 1998 (19 years)
Capacity155
Residents129
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Silver Hills Health Care Center

Silver Hills Health Care Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Nevada Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 4, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.

October 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Silver Hills Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 25min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 20min
1hr 25min
ReportedExpected
RN
4hr 20min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

81.7%
76.2%
76.2%
76.2%
90.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
66.7%
69.6%
69.8%
68.1%
85.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.7%
64.7%
52.8%
75.7%
45.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.5%
24.2%
17.5%
17.7%
25.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antianxiety or hypnotic medication
4.3%
6.6%
2.5%
7.8%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose ability to move independently worsened
13.0%
10.1%
14.3%
14.7%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antipsychotic medication
17.2%
7.9%
10.5%
11.5%
16.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose need for help with daily activities has increased
12.6%
7.0%
14.3%
8.7%
10.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who self-report moderate to severe pain
4.3%
7.2%
3.2%
6.1%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who lose too much weight
3.4%
3.4%
1.9%
1.8%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.6%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who have depressive symptoms
2.9%
2.9%
0.0%
0.0%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
1.6%
1.4%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
5.1%
4.5%
3.6%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.1%
61.0%
59.7%
43.2%
75.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
19.5%
57.7%
57.7%
57.7%
76.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.0%
69.3%
64.4%
66.5%
58.5%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who made improvements in function
26.3%
19.9%
15.4%
19.1%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
0.3%
0.6%
0.3%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.2%
0.1%
0.3%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents with pressure ulcers that are new or worsened



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