Search for Skilled Nursing by ZIP Code:  :

Regent Care Center Of Reno

  1. Home
  2. Skilled Nursing Home Facilities Directory
  3. Nevada (NV)
  4. Reno
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By clicking, you agree to the terms and conditions of our privacy policy. You also consent that we can reach out to you using a phone system that can auto-dial numbers. Your consent is not required to use our service.

Search for nursing homes in your area

ZIP:

Photos

Reviews
Overall Rating 1.9 / 5.0 ★★★★★

  • Jim Merlino
    ★★★★★ 3 months ago

    We brought our father to Regent Care in early December 2015 because we were told it had a great group of therapists. That was true. Unfortunately numerous other problems arose during his 13 or so days there. My sister or I was with him there nearly everyday and at least one family member visited daily. We had one problem of someone turning the heat off in his room on at least 5 occasions. Not down, OFF! One time upon entering his room and finding him not there I asked if he was showering or something. The person on desk said he was in the day room. Due to his condition he was supposed to be kept in his room. Another time slightly after dinner my father said he was tired and asked to be put in bed as he was in a wheel chair. I asked one of the care givers if she could help hm to bed. She inturn asked a CNA if she would assist. The CNA exclaimed " nobody goes to bed until all the trays are picked up". Another time a little elderly woman was right outside my door not 15 feet from the nurses station and I heard her say at least a dozen times she was cold. Finally after 20 minutes or so someone came and took her elsewhere. We asked that he not be placed flat on his back while sleeping and it was ignored. He contracted pnumonia. Upon finding him one morning in a stupor we wondered how he was so lethargic. Later we found that they had given him an oxycodone. They said for pain. I guess they didnt have a Tylenol. Another time my father needed to have his medication before sleep. My sister asked the nurse if she would give him his pill. She went over placed it in his mouth and started to step out of the room, but my sister asked if she was not going to give him anything to drink. The nurse came over and grabbed my sister's drink and put it in front of my father's face. The nurses station with juice and water was only 6 steps away. We were flabbergasted that this was the way they did their work while family members were present. We brought our concerns to the administration and social work and the first thing they said to us was....." We feel that you are attacking us". Two days later my father had to be removed to the hospital because his bladder had not been monitored and they were afraid he was going into kidney failure. The person who noticed his distended stomach,. was my sister. Again, all therapists were wonderful. I had a friend that asked me about skilled nursing homes. That's what brought me to do this review. I do not recommend Regent Care.

  • Angelic Kearney
    ★★★★★ a year ago

    Providing care is Great but extremely racist n discrimination is made perfectly clear n they don't want you being black nurse to succeed , they only want their kind n race to excel n have no respect for Professional Black Nurses it's really sad...

  • Sarah Pomposello Davis
    ★★★★★ 2 years ago

    My husband required Physical Therapy after 38 days in Cardiac ICU. He had triple by-pass surgery and a shattered sternum and was unable to walk or get out of bed without assistance. We were assured by their Saleslady that this was the place where he would receive the care he needed. The staff is made up of the surliest group of people I have ever had to deal with. My husband pressed his call button for help getting to the bathroom but after 20 minutes he had to have our daughter call the nurses station to ask for help for him. She was told 'we don't have enough staff for something like that' It took a total of 35 minutes for someone to help him. The 2nd day there, he fell twice and the 2nd time laid on the floor for 45 minutes with his call light on. He kept asking for a shower and was told for FIVE days that he would have a shower when it was 'his turn' He was there a total of 5 days and had no Physical Therapy(the only reason he was there). The elderly residents are at the mercy of the staff and I would not allow my dog to stay in this horrible place. I find it very scary that such places are allowed to remain open.

  • Sandy Rusch
    ★★★★★ 4 years ago

    My Uncle Joe died on January 7th of cancer. When he first arrived he handed over his savings to this facility along with his pension and social security. This was for the care he believed he was going to recieve. When my Uncle passed this facility did not have any kindness to even post a tiny obituary in the paper notifying his friends and family of his passing. I called the paper and was asked to send $250 for an obituary. But was also infomed that most care facilities provide this information for their clients. NOT THIS ONE! And when I would try and call I could never get to him because there were no phones in his room and the nursed had no time to bring one to him. You see....I live in Wisconsin and relied upon this facility to see to my loved Uncle a decient last days. And even in death they failed!

  • Artemus and Blade Hunter
    ★★★★★ 3 weeks ago

About Regent Care Center Of Reno

General Information

Legal Business NameRegent Care Operations, Lp
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 18, 2000 (17 years)
Capacity178
Residents113
Percent Occupied63%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regent Care Center Of Reno

Regent Care Center Of Reno was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Nevada Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 30, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionDispose of garbage and refuse properly.
DFewPotential for HarmComplaint+InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmComplaint+InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

July 9, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regent Care Center Of Reno require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 20min
ReportedExpected
CNA
25min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
2hr 50min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.1%
99.1%
99.1%
90.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
100.0%
100.0%
100.0%
85.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.9%
51.3%
40.9%
44.9%
45.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.5%
20.4%
19.8%
27.5%
25.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.8%
24.5%
12.9%
35.4%
21.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose ability to move independently worsened
0.9%
1.0%
0.0%
0.0%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who received an antipsychotic medication
16.5%
23.3%
16.5%
32.5%
16.8%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents whose need for help with daily activities has increased
19.2%
11.2%
12.1%
13.7%
10.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who self-report moderate to severe pain
2.8%
6.8%
9.5%
6.1%
5.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who lose too much weight
2.6%
2.7%
2.8%
4.5%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.0%
1.0%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who have depressive symptoms
13.0%
8.7%
13.3%
11.2%
4.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a urinary tract infection
4.5%
3.8%
1.9%
1.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
2.1%
0.0%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.0%
76.9%
77.5%
65.6%
75.4%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.0%
76.4%
76.4%
76.4%
76.2%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.8%
77.5%
76.1%
74.8%
58.5%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who made improvements in function
30.8%
21.6%
19.9%
29.3%
16.0%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.8%
1.3%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents who newly received an antipsychotic medication
1.4%
0.9%
0.6%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NV
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places