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Hearthstone Of Northern Nevada

  1. Skilled Nursing Home Facilities
  2. Nevada
  3. Sparks Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • tristan sophia
    ★★★★★ 5 months ago

    My relative has been here for two months. I have called the main number every other day and literally someone has answered the phone only 3x. The first time someone answered they gave me a different phone # to call - I've called that # on probably 20 occasions and not once has someone answered. The second time someone answered the main #, I asked to speak to a nurse regarding my relative and I was on hold 19 minutes before I hung up. The third time I called the main # and it rang over 5 minutes; someone finally answered and was quite rude when I explained my frustration over trying to get a hold of someone. Then I was transferred to a "nurse," who also had a bad attitude. I again explained my situation in wanting to talk to my relative and get info on his progress. I explained how I was hesitant to be place on hold because that has never worked out for me in the past. My relative has been in different hospitals and facilities and NEVER have I been treated this way when simply trying to talk to him and get info on his situation. If the staff are this unhappy, I can only imagine how poorly they treat the patients. I was sad to know the other day that he might be moving somewhere else but now I am elated. I hope my relative can get out of here SOON and move to a place where staff actually CARE about patients and treat them and their family members well.

  • kathleen smith
    ★★★★★ 3 months ago

    This wonderful place in Sparks is a very nice home. The caring staff are so nice, always great you with a smile.

  • Sam Iam
    ★★★★★ 10 months ago

    Someone needs to shut this place down. Forgetting to feed patients. Not paying attention to their diets. Leaving them soiled overnight because they (the patient) can't get to the bathroom because no one will help them. Then lie about it. I have no clue why this place is even open. Ridiculous. Something strange. All of the 5 star reviews. Have no review. ?

  • Jennifer Eaton
    ★★★★★ 7 months ago

    My brother is currently at this facility. He has gotten worse in the last month, not better. The staff are the most unprofessional group I have ever encountered. He is not getting basic care, bathing, clean bedding...... My mom and I had a meeting today and they were rude and rushed us out of the room. It's all about money!!!! Please never send anyone here.

  • Michelle ZION
    ★★★★★ 9 months ago

    It brings great saddness to my heart for these residents here. I am on clinical again and I always do my job with a genuine heart. These people in here deserve the highest respect. Some of the employee's I worked with are great while other's just get used to their paycheck and lazy, they are in the wrong field in my opinion. Although, it seems everything had been done about the abuse this place still has a long way to go. I just want to add when I am there I focus hard and attetively on the resident. Even if it is just one, yes, only one CNA, just them knowing and feeling that you care can help them on their process to healing

About Hearthstone Of Northern Nevada

General Information

Legal Business NameThi Of Nevada At Hearthstone, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 6, 1989 (31 years)
Capacity125
Residents96
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hearthstone Of Northern Nevada

Hearthstone Of Northern Nevada was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Nevada Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 10, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hearthstone Of Northern Nevada require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
1hr 10min
1hr 15min
ReportedExpected
RN
3hr 50min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

83.5%
85.1%
85.1%
85.1%
90.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
92.9%
94.3%
95.8%
88.0%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
65.2%
55.6%
58.6%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017NV
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.4%
31.8%
30.3%
32.8%
25.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.0%
24.3%
25.3%
19.4%
20.7%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents whose ability to move independently worsened
7.5%
10.6%
10.4%
8.8%
15.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who received an antipsychotic medication
13.4%
10.6%
6.2%
7.6%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents whose need for help with daily activities has increased
1.5%
5.9%
6.0%
2.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who lose too much weight
1.7%
5.1%
5.9%
3.6%
7.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of high risk long-stay residents with pressure ulcers
1.3%
4.5%
5.7%
1.0%
8.4%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who self-report moderate to severe pain
8.3%
5.6%
5.4%
1.6%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who have depressive symptoms
0.0%
4.3%
4.3%
0.0%
3.3%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents with a urinary tract infection
1.4%
1.4%
0.0%
0.0%
2.3%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents experiencing one or more falls with major injury
6.3%
7.0%
4.8%
3.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.6%
83.8%
91.7%
93.6%
77.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.9%
82.9%
82.9%
82.9%
77.0%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.4%
67.4%
62.5%
56.9%
62.8%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents who made improvements in function
21.8%
8.8%
10.1%
15.7%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents who self-report moderate to severe pain
6.4%
5.3%
5.0%
4.2%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.2%
0.2%
0.6%
Q4 2016Q1 2017Q2 2017Q3 2017NV
Percentage of short-stay residents with pressure ulcers that are new or worsened



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