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Elderwood At Amherst

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ a year ago

    POOR. THANK JESUS WE ARE NOT THERE ANYMORE ! Food on the wall, CNAs that won't meet your eye. Feed and Dump your loved one like an undesirable ! Please do what we did. Move on to Park Creek or Harris Hill. Less money, and caring hearts at other facilities. We can never get back the days we lost there. We can only repeat our sincerest apologies to our loved one. Do not, I repeat, do not get duped. There are diamonds in the coarse, rough staff: Sara, Julia. I like to be Quick to Praise and slow to Criticize. But Elderwood Bailey and Eggert defies description. Please keep looking at other options. Thank G-d we did! Good luck !

  • ★★★★★ 3 years ago

    In Sept 2013..My experience at ElderWood was one I shall never forget .The staff was wonderful . your Physical Therapists are the best one will ever come across. They certainly know their jobs. They will get you moving!. While their I met three wonderful ladies. We have become fast friends and try to do lunch at least once a month. We always end our luncheons with a visit back to ElderWood. The staff hasn't changed they still have their bright cheerful smiles when we come in.. Recently however I noticed their dress code has changed to rather drab and depressing.. I think they steal the light from of their bright bubbly personalities which was always a pleasure to see them come into the room with a bright cheerful smile and clothing to match. Lets face it being in a rehab place isn't fun but its the staffs personalities and freedom of expression though dress and communication that helps us get though those grueling days.. Please consider letting them go back to the other dress code that was in place when I was there. It really does helps to lift the patients spirits .Bright colors do a world of good to someone who's feeling down .. Linda Green

  • ★★★★★ a year ago

    First, this is a review about the rehab. I would like to start off by saying that the therapy department and the therapists are amazing. I would give them 5 stars if I could. My husband was there for rehab after a total hip replacement. He has dementia and I was assured that this facility was very prepared for that. Well, let me tell you, the rehab area is NOT! When a person has a total hip replacement there a couple of things that they need to have. One important one is a raised toilet seat and most doctors require that patients wear compression stockings. Well, the second day that he was there I asked about the toilet seat and I was first told that their toilet seats are standard height. Yeah, I said if I have to have a raised toilet at home, why are they not required to have one here. "Oh, ok" They brought one in, never measured it for his height. Twice, I arrived in the morning and he did not have his compression socks on. He will always say that he is "fine" even if he has pain. I asked that he be put on a schedule for pain meds when he 1st arrived there. That did not happen. I had to actually ask them to bring him pain meds when I was there. He went in on Wednesday and I finally got them to get him a shower on Saturday. Mind you, he had not had a shower since Sunday night, which was the day before his surgery. I found out he was on the schedule for Thursday, why it didn't happen, I don't know. One night he slept in his clothes instead of getting into his pajamas. When they dressed him in the morning, his dirty socks were put back on him (not sure that they were taken off at night) The last night he was there, he had some pain and needed to have his teeth put in the denture cup for the night. I had him push the call button for the nurse while I was on the phone with him. After waiting for 7 minutes (thank goodness he wasn't choking or really needed to have a bowel movement) someone came. (he said he was fine, which is what he does, I had tell him what to tell the nurse) My point is, it took 7 minutes before anyone even acknowledged that he called. He was very close to the nursing station. Just frustrating!!!!!! The discharge "planner" needs to learn her job a little better. So, if you have a loved one who has a mental incapacity, please be vigilant. The nurses don't look at the patient's protocol as they should. I was told more than once "I didn't know". Unacceptable!!!! If I could give the therapy department stars alone, they would get 5!

About Elderwood At Amherst

General Information

Legal Business Name4459 Bailey Avenue Operating Company LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 9, 1967 ()
Capacity92
Residents82
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Elderwood At Amherst

Elderwood At Amherst
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
BSomePotential for Minimal HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

March 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
BSomePotential for Minimal HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Elderwood At Amherst require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 40min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
1hr
1hr 10min
ReportedExpected
RN
4hr 40min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
91.8%
91.8%
91.8%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
77.3%
71.4%
68.8%
62.7%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
6.7%
7.7%
13.6%
18.2%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
32.8%
25.0%
32.8%
22.8%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
12.3%
14.5%
14.3%
19.7%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
19.0%
20.6%
12.1%
13.8%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
18.8%
12.2%
7.5%
8.9%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
6.5%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
0.0%
3.2%
0.0%
1.8%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
4.5%
0.0%
1.6%
1.5%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
3.0%
5.7%
3.1%
6.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
3.5%
3.3%
2.4%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.6%
92.6%
86.3%
87.8%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.6%
89.6%
89.6%
89.6%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
48.4%
48.5%
46.6%
38.9%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
31.3%
22.4%
30.0%
33.8%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.0%
2.1%
1.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
2.0%
1.7%
0.0%
0.5%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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