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Belair Care Center Inc

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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • ★★★★★ 3 weeks ago

    My mom had total knee replacement surgery and was in Belair Rehab from the end of August 2017 to the beginning of September 2017. I gave Belair 5 stars for the following reasons in no particular order: 1. Nursing assistants Bernie and Rose gave my mom excellent care. We appreciate the efforts of the other nursing aids too. 2. all of the employees I dealt with or passed by in the hall were very friendly, polite and helpful. 3. Belair is very clean. 4. Marie in Admissions is a true professional. Marie went above and beyond to answer my families questions. 5. Nurse Pandora and her LPN crew always took the time to address my questions or concerns even when they had 1,000 things going on at once. 6. The Physical Therapists Gus, Justin and Tatiana helped my mom get moving again. 7. The social workers helped us negotiate the Medicare maze. The biggest challenge I faced was understanding that my mom was not going to have a 1 to 1 nursing aid at her side all day. Belair is not a hospital. The nursing aids are responsible for taking care of multiple patients and if a bunch of things happen at once, patients will have to wait for an aid to get to them. This seems to be the Medicare model. If you want to pay a lot of money out of pocket I would guess there are facilities that offer a 1 to 1 aid for your loved one. Our solution was we made sure family members and friends checked in on my mom each day. Matt H

  • ★★★★★ 2 weeks ago

    I didn't want to put a star, my mother was treated horribly. She cried every day till we moved her out. Please don't leave people you care about there.

  • ★★★★★ a month ago

    Attempted to get my father who is strickened with metastatic prostate cancer transferred there. Natasha the admission coordinator does not return phone calls and after two weeks of getting the run around, it ended in me being told they dont have a bed for him. Its obviously a blessing that they turned him down. Taking this as terrible customer service and using it for evidence of how they operate.

  • ★★★★★ 7 months ago

    This is a terrible place for anyone to stay at short or long term. The food is horrendous. they claim you can choose off a menu but they never give you one to choose from not that I think it would have made a difference. If you do not tell them to take the patient out of bed they will just let them sit there all day and night. Breakfast lunch and dinner in bed does not quite help the patient when they need to get up on there feet to get strong. We could not understand why my father in law would not eat or drink only to find out that not only was the food so bad but he was worried about going to the bathroom, because he had to wait so long for assistance. There is one nurses aid to 10 people so if you ring for help to go to the bathroom or there is an emergency good luck you might as well pee where you are, you have to wait until they get done with the patient or patients they are helping at the time. The nurses aids are very good and do show that they care, they are just spread to thin to do a good job and provide the special care the patients need. The nurses at the desk will just sit there even if the room is next to the desk and tell you that it's not there job and that you will have to wait. The doctors do not at all communicate with the families but they will prescribe medicine with out you knowing why. You have to ask them to clean the room or dress the patient for the day or it will not be done. Many times myself or my family would come to visit and the floor would be a mess or the sheets were dirty. If you are in this home and need to get up and walk around to strengthen your legs good luck they were always to busy we would have to do it ourselves. The psychical therapy was great but if you didn't go and talk to the therapists the nurses had no answers. MY ADVISE STAY AWAY FROM THIS HOME AND FIND ANOTHER ONE. I would have rated this center with a quarter star but google wont allow anything less than one. I sit here and write this today so no other family has to go through what our family went through.

  • ★★★★★ a year ago

    On Monday the 12th exactly one month that my mother died exactly what it was in the letter except the pictures that emailed to her with the letter. I asked her in front of the staff that was there: Did you see the pictures from the day, two days before my mother passed away and she replied yes! Then I asked her Did you see the pictures of her legs at the South Nassau Hospital that were attached all together and she said to me.....NO!!!!!!! I couldn't believe that she being the "Administrator" gave me that kind of answer like she is dead now so for us in no more business anymore. As she led me to the exit; she told me: Well your Mom was How Old.....? 82 I said; so she said to me like if she were God, well at least be thankful that you had her for so many years!!!!!!! FOR GOD SAKE IT WASN'T A DOG FROM THE STREETS THAT JUST DIED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It was just like saying "NEXT". To me. All I ask you Jonathan is that you yourself put your hands on it and do your own investigation because I know that you will take this seriously as I am. It happened that the General Supervisor passed by when I was sitting in that little office that I had already told her about it and I had two meetings with her; second one I was waiting for her call but she never called; so I said to the Administrator I don't know her name but she is the General Supervisor and 5 minutes later she happens to walk by and I told Grant there she is; The Administrator saw her and then turned her face to me and made that expression like I don't care and of course the General Supervisor being afraid to lose her job didn't even stop to say hello. Scott; Jordan and Erick a couple of times while I was in therapy told me...Vick in around 26 years something since this business has been opened nobody has ever being here no more than a week. You are the first person ever in 26 years to do that. Well I said I just looked for my mother's health and mine and as a Citizen of this Great Country I have my rights as well and I fought for it with physical evidences and I won as simple as that like when you saw me back for the second time and another more month for therapy. I think you should ask the Administrator to forward that complete email to you; if not may I ask to have your business email or is that illegal for a Customer now to ask for it? I have this doubt about the dream that I had for three days of a nurse, oxygen and a doctor's answer and I still wear the plastic bracelet on my left hand with my name and room and section number that I will wear until I find out the real truth.

About Belair Care Center Inc

General Information

Legal Business NameBelair Care Center, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity102
Residents91
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Belair Care Center Inc

Belair Care Center Inc
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

March 31, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Belair Care Center Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
60min
45min
ReportedExpected
LPN
1hr 15min
1hr 30min
ReportedExpected
RN
4hr 45min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
-
-
-
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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-
-
-
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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-
-
-
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.2%
95.4%
88.2%
79.7%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.0%
86.1%
86.1%
86.1%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
94.2%
85.5%
76.6%
62.8%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
1.7%
1.7%
2.9%
4.5%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
0.5%
0.5%
0.5%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.7%
0.5%
0.3%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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