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Grand Manor Nursing And Rehab

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Reviews
Overall Rating 1.7 / 5.0 ★★★★★

  • ★★★★★ 9 months ago

    They steal my uncles clothes, even though they have his name stitched in it. They do not bathe him nor do they change his socks. I left a note asking to please stop taking his clothes because I was gonna report it and they wrote back GOOD LUCK.

  • ★★★★★ a year ago

    They try, BUT it's a run down facility that needs lots of work. I had to tell them the button at the nurses station did not work. They put people that need rehab like myself from a hip replacement with some one with mental problems. Some rooms are connected so it's 4 men to a room all four use a bathroom that's 3.5' wide by 7' long (includes a sink & toilet). More then a few nurse do not or don't care to help the correct way. More interested in going home then finishing with a patient. Their are some dedicated people who do their job and love it. I understand they are under construction and changing for the better, but it couldn't come fast enough. The food for the patients is excellent (most of the time). Since this is the only facility I've been to I have nothing to put this against. The rehab department is top notch. Good people and they really push you to get better & get out of there. I tip my hat to them. For management: Fix those elevators Last note: please, please fix the elevators

  • ★★★★★ a year ago

    i regret ever allowing my father to stay at this nursing home, it is the worst. my father was suppose to be a short term and died here. The staff here are the worst you ask them ? and they look at one another as if they don't know the answer or as if they don't speak english. hello yeah you the one who went to school and got the degree to be compassionate and understand the human anatomy. You request your love ones special needs,and the moment you leave they ignore everything you told them, and stress the patients out because now your love ones don't speak english and there staff don't speak Spanish. O n to add insult to injury when your love one passes the doctor the owners and the administrator are no where to be found, not even to give you there condolences. Grand Manor go back to your so call philosophy to adhere to the principals of preserving the residence personal dignity, and quality of life and how it is your goal to make them feel at home. everybody there walks around with a bad attitude they can't even look at you in the eyes. Get your administrator , and the two owners to get up from there air condition office and really see whats happening there.

  • ★★★★★ a year ago

    My husband was admitted here this afternoon. When I asked for ice and cups they told me to go downstairs to the kitchen and get it myself. My husband was not wearing any pajama bottoms because he had an accident. They did not give him another pair because they said they were in the basement. I asked for a plastic urinal since he has difficulty going to the bathroom and cant walk. Those were in the basement too. After I left, he asked for a blanket at bed time and yep, you guessed it, they were in the basement. They told him to bring his own stuff which I would have done had they told me to. We are going to take him out in the morning.

  • ★★★★★ a year ago

    Very rude people working there!

About Grand Manor Nursing And Rehab

General Information

Legal Business NameGrand Manor Health Related Facility Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 10, 1992 (26 years)
Capacity240
Residents211
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Grand Manor Nursing And Rehab

Grand Manor Nursing And Rehab
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 15, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
ESomePotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

May 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Grand Manor Nursing And Rehab require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 35min
2hr 25min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
15min
1hr 5min
ReportedExpected
RN
2hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.2%
94.3%
94.3%
94.3%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.1%
99.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
17.2%
20.2%
12.2%
17.6%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.3%
9.0%
9.7%
10.0%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.1%
9.2%
7.5%
5.7%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
28.8%
26.3%
26.3%
23.8%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
4.6%
13.6%
7.9%
6.2%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
7.7%
8.7%
7.9%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
4.5%
5.1%
4.3%
5.7%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
76.8%
76.3%
78.2%
89.1%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
2.4%
2.9%
2.4%
3.0%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
0.9%
1.4%
1.4%
0.5%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
0.5%
0.9%
0.5%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.0%
98.1%
95.0%
92.2%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.3%
60.4%
60.4%
60.4%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
44.3%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
10.0%
2.2%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
-
0.0%
0.0%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
2.1%
1.9%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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