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Bellhaven Nursing & Rehab Center

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Michelle Didio
    ★★★★★ 2 months ago

    I'm only giving it one star, not because of the staff, but because who ever the owner is. They need to hire more people, the staff is trained to do a job, unfortunately because of the lack of sufficient staff- these qualified people can't do their jobs as trained. My mom has been here almost 5 yrs, love the staff unfortunately, they are overworked, and I'm sure underpaid! The administration staff is great, but there is only so much they can do, without the owners ok. So, I'm writing this with the hope that the owner, who ever you are- consider the amt of money you are making in contrast to the care the residents are receiving. You have a beautiful facility, great employees - take care of your people, so they can take care of our families

  • Scott Cain
    ★★★★★ 2 months ago

    Filthy and disgusting. I found two staff people who actually cared about my Dad. The rest of them were horrible. The bathroom always smelled like urine. Now that he has been moved to a better facility, the bruises on his arms seem to have gone away. I find that very interesting. If you have a loved one who needs rehab or long term care, run as far away from this place as you can.

  • Jason Naurek
    ★★★★★ 5 months ago

    This place was a nice place to go to the staff was great this time around staff has changed and the place is horrible the food they serve to the residents I wouldn't feed my dogs to it is so sad I have to bring my father food in the morning and night And now they treat there residents like there are homeless feeding them on paper plates what a disgrace. This place should be check by the state. I don't know if this place is under new ownership or Magement. The dietitian ask my father what he can eat and not eat and these assholes gave him everything he can't eat like really do they pay attention. It's so sad cause the nursing staff and aids are great. SO SO SO SAD

  • William Lacy
    ★★★★★ 4 months ago

    I can not speak for other areas of the facility but, the Physical Therapy Dept. is excellent. Each PT and PTA are courteous, patient and caring.

  • Kathy Ljungqvist
    ★★★★★ 10 months ago

    the nurses were great! However, the nurses aides and laundry crew...HORRIBLE. On 3 separate episodes, my loved one had NO clothes in his drawer or closet. The day I arrived to bring him home...NO CLOTHES AT ALL. He came home with the clothes on his back and that was it. He also was sent home with feces embedded around every finger nail. He also smelled of feces. DISGRACEFUL.

About Bellhaven Nursing & Rehab Center

General Information

Legal Business NameBellhaven Management LLC
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 15, 1991 (26 years)
Capacity240
Residents219
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bellhaven Nursing & Rehab Center

Bellhaven Nursing & Rehab Center
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 1, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

July 11, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

August 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bellhaven Nursing & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
20min
1hr
ReportedExpected
RN
3hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.5%
100.0%
100.0%
100.0%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
99.0%
100.0%
98.5%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.3%
50.0%
48.5%
50.5%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.5%
20.2%
21.4%
22.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.3%
8.0%
14.7%
15.4%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
10.9%
12.6%
12.5%
12.5%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
9.0%
3.9%
5.3%
5.3%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
0.5%
1.0%
0.5%
1.0%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
1.7%
4.5%
2.2%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
7.7%
7.6%
5.6%
7.7%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
6.3%
8.9%
4.7%
2.6%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
4.1%
2.6%
2.5%
3.6%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
4.5%
5.1%
3.0%
2.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.9%
0.0%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.4%
90.9%
79.2%
57.7%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.2%
92.6%
92.6%
92.6%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.3%
60.7%
49.1%
62.2%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
9.7%
9.2%
11.6%
11.0%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.7%
1.4%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
1.9%
3.2%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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