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Palm Gardens Care Center L L C

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • barbara falik
    ★★★★★ a month ago

    Our mother came to Palm Gardens from the hospital. We are very pleased with her care. She has many medical issues and each one is being treated. Blood work is done, tests are ordered as needed, options are explored and discussed with us. They are careful and consistent with her medications. The nurses are wonderful!! They answer our questions, listen carefully to our concerns and arrange for us to speak to the doctor, therapist and nutritionist as needed. They treat mother with respect and kindness. All the staff are kind and competent when they deal with our mother. Importantly, the room and hallway is kept clean. As a bonus, we are given a guest tray for each meal. I am also pleased with the sign in/sign out security measure when someone enters the building.

  • Dima Gali
    ★★★★★ 3 weeks ago

    It's been my pleasure knowing this place and now I can say that I made a right choice of choosing a nursing facility for my brother, he is receiving an outstanding care from employees and staff. He is well taking care of I don't have to worry about cleansing or skin care, I know it will be done and done well. I don't have to ask or remind all his needs met promptly at all times. I highly recommend this facility u will never regret u made this choice.

  • Marc Kramer
    ★★★★★ 2 months ago

    My father had a recent stay there. Woefully understaffed, especially on the weekends. They get one star for good nursing from Irina and Peter, though they are clearly overworked. Social work on the seventh floor, Nicole is completely disinterested in following up on any issue or for that matter not even having the decency to return a phone call unless you ask to speak to a supervisor. On the plus side the food was good, physical therapy was done well. Medical care was a little worse than mediocre, they sent my dad home with prescriptions but leaving off 2 important medicines. In my book that's sheer incompetence. All in all not the worst place, but I wouldn't recommend. Update Aug 3 On a positive note, after reading the facilities response I did call them and they sound interested in avoiding a repeat of my experience. That's a good sign.

  • Shmuli Kirsh
    ★★★★★ 3 weeks ago

    I would like to thank all the wonderful staff at Palm gardens for everything they do for my grandmother every single day, the nursing staff and therapists are amazing, they are very caring and professional, they are also welcoming and patient with our family, always giving us the time to answer any concerns we may have, for that we cannot thank you enough, the doctors are also very knowledgeable and nice, the facility is also beautiful and very clean, i definitely would recommend this facility.

  • Jacob Piontnica
    ★★★★★ 3 weeks ago

    My father was a resident at Palm Gardens a few years ago. The nurses and CNAs who were working in the vent unit took care of him just as if he was their parent. It made my mother,sisters,and myself feel very good knowing that my father was being taken care of in such a beautiful and kind manner. I will never be able to repay the Lefkowitz family for all the things they did for my father and my whole family. We will never forget it. In fact we consider the Lefkowitz family, the whole administration,and the whole staff as family.

About Palm Gardens Care Center L L C

General Information

Legal Business NamePalm Gardens Care Center LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1971 (47 years)
Capacity240
Residents229
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Gardens Care Center L L C

Palm Gardens Care Center L L C
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

February 3, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Gardens Care Center L L C require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
45min
55min
ReportedExpected
LPN
50min
1hr 35min
ReportedExpected
RN
4hr
5hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.6%
92.5%
92.5%
92.5%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
96.3%
95.4%
95.5%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.5%
33.8%
38.3%
42.3%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.5%
17.0%
16.5%
13.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.0%
4.8%
10.2%
3.9%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
18.4%
17.5%
13.1%
10.2%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
16.4%
8.8%
13.4%
8.0%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
7.9%
2.3%
2.1%
0.7%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
6.9%
6.9%
6.2%
8.0%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
19.5%
20.9%
24.1%
20.8%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
2.5%
2.6%
3.7%
3.7%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
2.1%
0.5%
1.5%
0.5%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
0.0%
0.5%
1.0%
1.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
5.9%
3.5%
3.7%
2.9%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.6%
1.6%
5.6%
5.4%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.0%
86.2%
83.7%
75.8%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.2%
84.9%
84.9%
84.9%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.5%
69.9%
63.5%
60.7%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
4.0%
0.0%
0.0%
0.0%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
4.0%
2.8%
1.2%
0.7%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
2.7%
0.5%
0.3%
0.3%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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