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Spring Creek Rehabilitation And Nursing Care Ctr

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • K Ramsey
    ★★★★★ a month ago

    This place gets no stars. My mother in law has been for about a year. She has developed an unstagable foot ulcer, a sacral ulcer, and a deep tissue injury to other foot. They keep her in the same diaper all day until bedtime. The doctor claimed to be taking care of her foot once a week (that is definitely not enough for a patient with diabetes). The tissue on the foot was necrotic and she had to have surgery to remove it. If it was left any longer she probably would have lost her leg. These facilities do not provide proper staffing and it is unacceptable?

  • Lillian Zambrana
    ★★★★★ 2 months ago

    My mom was admitted here from the hospital. Her stay was 3 months. In these three months my sister was with her in the daytime while I took the Late afternoon til evening, thank God, why? Because when you are present, you get involved and speak up for your loved ones. I had to straightened out some people because of their lazyness. I had to speak to the director personally to get my mom out of the bed and onto the shower. The food, everyone gets the same thing to eat no matter if your diabetic or have high blood pressure. That I could not understand at all, especially when there was a a dietician on staff. The one bright side of things was that she had a great roommate that looked after her and I had three CNA that was awesome and a great evening nurse. But once they have a day off or we had other CNA on, you had to be stern to get things done. The social worker as well as the director of Rehab worked well with me. I say always go and check out the facility yourself. Hope this helps someone.

  • K Goldman
    ★★★★★ 4 months ago

    Can't Contact. Great Reviews are Highly Suspicious. The first time I called I was told that no one was in Admissions. The second time I called I left my message and telephone number for both Admissions and Rehab. No return calls at all and it's been over 2 days. Won't place my loved one in a place that won't communicate!

  • Nicole Freeman
    ★★★★★ a month ago

    My mom has been a resident at the facility since it first open, and hasn't had a decent working phone that rings in her living quarters. I always have to call the floor desk to contact my mom.

  • ABI FENELON
    ★★★★★ in the last week

    You can never get anyone on the phone. This place sucks

About Spring Creek Rehabilitation And Nursing Care Ctr

General Information

Legal Business NameWilloughby Rehabilitation & Health Care Center
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity188
Residents179
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Spring Creek Rehabilitation And Nursing Care Ctr

Spring Creek Rehabilitation And Nursing Care Ctr was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Spring Creek Rehabilitation And Nursing Care Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 30min
ReportedExpected
CNA
40min
45min
ReportedExpected
LPN
30min
1hr 25min
ReportedExpected
RN
3hr 35min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.6%
93.9%
93.9%
93.9%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
83.3%
83.9%
78.2%
78.5%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
63.2%
68.1%
61.7%
57.4%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.7%
4.8%
5.6%
4.2%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.4%
10.5%
15.3%
12.5%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
13.6%
12.0%
9.2%
12.6%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
19.7%
14.4%
14.8%
8.2%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
2.8%
0.0%
1.7%
1.5%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
6.0%
3.4%
5.5%
6.3%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
10.5%
14.7%
14.5%
16.8%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
47.9%
49.3%
55.7%
57.7%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
1.3%
6.8%
4.1%
3.5%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
1.3%
2.7%
2.0%
1.4%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
3.2%
3.3%
2.4%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.0%
1.3%
1.4%
2.1%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

45.0%
47.2%
48.3%
47.6%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
46.8%
53.8%
53.8%
53.8%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
37.2%
36.1%
51.1%
61.7%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
34.8%
26.7%
13.9%
2.8%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
0.7%
3.4%
0.0%
1.7%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
1.8%
3.0%
2.8%
1.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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