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Cortland Regional Medical Center Inc

  1. Skilled Nursing Home Facilities
  2. New York
  3. Cortland Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • P B
    ★★★★★ in the last week

    Had 2 CT scans in Radiology. Technician was profession and helpful. Second CT scan they called in a nurse to get the IV in, did a very good job. When I went in, the receptionist was friendly and curteous. So far so good on these two visits.

  • Joseph Sparacio
    ★★★★★ 2 weeks ago

    The people at the front desk are horrible and rude. The hospital is disgusting, and the doctors and nurses don't know what they're doing. I once called when I was sick with mono if the emergency room was busy and the women on the phone sarcastically said to me "yeah we're always busy we're an emergency room what do you think?". Don't go to this hospital!

  • Tiffany Dumas
    ★★★★★ 3 months ago

    Worst hospital ever! If o had to give all the reasons this post would go on for days. But they like to change IVs ect. with dirty gloves on. The same gloves they picked items off the floor with and the same gloves they scrolled through their dirty cellphone with and I am saying this because I watched it happen. ?

  • Bill Abdallah
    ★★★★★ 2 weeks ago

    Treated like a criminal for seeking help with unknown medical issue. Still no answers regarding a mri. Machines are either out of calibration or broken. Nurses thought i was crashing any time i tried to sleep. Children blood pressure cuffs hurt on adults.

  • Ryan Welch
    ★★★★★ 2 months ago

    Where to start? After so many bad experiences here under its old name we tried them again today under the new management to save a trip to a real hospital in Syracuse. In the past my wife was labled by dr warts as having a sinus infection even though she had ZERO sinus symptoms. Instead she had a stomach ulcer. This was just one bad experience here. I was hit by a tractor trailer on i81 while driving a minivan. They x rayed me, said I was fine - just take these muscle relaxers and rest. Mind you they gave me one at the hospital. Nurse said it takes a while to kick in I'll be fine to drive home. 40 min later i finally leave and soon as I got on road I realized I was not myself. I've never been high or intoxicated in my life so mayby it hit me hard but I couldn't drive well. No traffic so i drove slow to where I could sleep it off. Seriously they told me to drive home but the pill bottle and pharmacist said not to... Today my wife waited for SEVEN HOURS to be told some bull bla, bla bla, see a specialist. My nursing wife was made to not eat, drink, or be able to nurse baby for 7 hours to get a few minues of bla bla. If there was 0 stars this place would get it. Its better than Venezuela but its not up to American quality that's for sure.

About Cortland Regional Medical Center Inc

General Information

Legal Business NameCortland Regional Medical Center, Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 27, 1993 (26 years)
Capacity80
Residents69
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Cortland Regional Medical Center Inc

Cortland Regional Medical Center Inc was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 9, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
BSomePotential for Minimal HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Cortland Regional Medical Center Inc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

4hr 5min
2hr 30min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
1hr 5min
1hr
ReportedExpected
RN
6hr 5min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.2%
98.2%
98.4%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
51.3%
Q4 2016Q1 2017Q2 2017Q3 2017NY
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.8%
29.1%
17.9%
23.2%
15.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.7%
17.1%
18.2%
19.9%
16.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents whose ability to move independently worsened
8.2%
8.9%
8.8%
9.8%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who received an antipsychotic medication
13.0%
22.0%
15.1%
28.8%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents whose need for help with daily activities has increased
11.3%
11.1%
8.8%
12.1%
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who lose too much weight
3.5%
3.8%
3.8%
1.9%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of high risk long-stay residents with pressure ulcers
7.3%
12.0%
10.9%
12.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who self-report moderate to severe pain
1.8%
5.9%
5.5%
3.6%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who have depressive symptoms
6.5%
0.0%
0.0%
6.9%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents with a urinary tract infection
1.6%
3.6%
1.8%
3.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
2.6%
1.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.3%
94.4%
95.0%
93.7%
81.9%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
94.3%
94.3%
94.3%
83.3%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
90.9%
86.2%
81.6%
74.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who made improvements in function
13.8%
13.3%
14.7%
11.8%
9.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who self-report moderate to severe pain
3.5%
2.2%
2.1%
1.1%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.0%
0.0%
0.0%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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