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Evergreen Commons Rehab & Nursing Center

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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Average Joe
    ★★★★★ a month ago

    I wonder if the option of giving a quarter of a star should be made readily available? perhaps a negative, i feel would best describe my experience in this facility. It fills me with great fear to recall my time in this facility. The facility is terribly understaffed. Almost always, which means many things inevitably fall through the cracks. Residents will weep, as they defecate on themselves. As they are left with little alternative, after waiting for hours on end with no help available to them. Incredibly though despite this they have little to no desire to hire more. Coupled with a greater desire to fire employee's at the first sign of any issue no matter how minor. The allegory of throwing one under a bus could not be more readily applicable. A great deal of backbiting and sabotage is habitually formed among employee's. A soul crushing place to work. it brings nothing but horror to mind at the notion of growing old and being forced to live out your day's in a place like that. Even the people who frequently smile in the facility, are bad as they frequently smile at one another yet proceed to condemn one another behind closed doors. A very malicious environment and worst still, like poison it seeps into the lively-hood of residents. People innocent in all of it, often will be exposed to it. I feel sorry for the poor souls who are forced to live in such an environment.

  • Krassimir Ivanov
    ★★★★★ a week ago

    They take really good care of my mother! The manager ( Rean ) listens to the family members concerns and is doing his best to resolve any problems quickly. My mom doesn't speak any English, but has developed great rapport with few of the aides staff ( Maria, Fi, B and Randy) and they treat her with love and professional care. I am very thankful to each and everyone from the facility!

  • Joan Chakonas
    ★★★★★ 2 months ago

    My mother suffered from Alzheimer's and was cared for at this facility at the end of her life and we could not have asked for a better experience. The hard working staff were always pleasant and available, my brother and I never felt that my mother was ever neglected; the room was clean and bright; the whole facility is in a very nice location. You have to realize that when your elderly parent is put into a nursing home, it's impossible for the care to exactly match the personal care at home--but for my family, Evergreen was a God send and we are very appreciative of how they cared for our mother when my brother was unable to keep her at home after she fell ill with pneumonia.

  • Stephanie
    ★★★★★ 3 months ago

    They don't even deserve 1 star. If you care about your loved ones..DO NOT put them into this facility. How they are still running is beyond me. Staff is mean and careless. For example: Leaving residents on toilets for 20-40 minutes at a time because they are "short staffed" and "Don't have the time" or not bringing them to the bathroom at all leaving them to go in their pants. Giving wrong medications, and not reporting injuries. Talking nasty to residents and making fun of them. I have put in many complaints to the state!

  • Olivia Leavitt
    ★★★★★ a year ago

    I worked here for about 5 months until I had to move. The housekeeping staff are treated like dirt, the maintenance walk around doing nothing, and the nurses are careless. There is a small group of nurses that care but it does not make up for the amount of people that are there for the money instead of the patients. I have seen patients beaten, not fed or the food is given to them cold, they are showered in cold water and left to defecate upon themselves. I encourage you not to take your family here. They deserve a lot better than what they would be getting here.

About Evergreen Commons Rehab & Nursing Center

General Information

Legal Business NameEcrnc LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareJanuary 1, 1972 (46 years)
Capacity240
Residents239
Percent Occupied100%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Evergreen Commons Rehab & Nursing Center

Evergreen Commons Rehab & Nursing Center
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 29, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
ESomePotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

June 4, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
CManyPotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Evergreen Commons Rehab & Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
20min
1hr 5min
ReportedExpected
RN
3hr 10min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
99.5%
99.5%
99.5%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
99.5%
99.5%
99.5%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.8%
55.6%
45.5%
51.1%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.3%
23.1%
24.6%
22.7%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
35.3%
38.6%
35.2%
30.7%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
12.1%
11.7%
12.6%
12.3%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
17.8%
18.3%
15.7%
19.9%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
5.5%
7.5%
5.0%
4.8%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
5.8%
6.8%
7.9%
6.8%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
4.6%
5.3%
7.7%
6.6%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
10.1%
7.3%
3.0%
5.4%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
3.8%
2.9%
2.5%
2.8%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
3.1%
2.5%
1.2%
1.5%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.5%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.5%
95.7%
94.5%
93.9%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.0%
94.6%
94.6%
94.6%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.8%
70.5%
76.2%
75.1%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
9.3%
9.6%
9.4%
5.7%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.0%
0.9%
0.9%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.0%
0.5%
1.8%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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