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Meadowbrook Care Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • ★★★★★ a month ago

    This facility is dirty and run down. Equipment is antiquated and overused. Parking is difficult. Not enough handicap parking. Roughly half the caregivers are unconcerned for the residents. Food quality is poor. Discharge documents are falsified as to actual status of patient. When the money runs out they toss you in the street with no exiting plan for care. Avoid this facility at all costs.

  • ★★★★★ a month ago

    I was a rehabilitation patient and came to Meadowbrook after many months in hospitals. I was still totally paralyzed from the neck down by a rare autoimmune nerve disease. At Meadowbrook I found dedicated nurses and staff, a positive atmosphere and terrific occupational and physical therapy. In fact, I credit Scott Schwartz, my physical therapist, with my ability to walk. He worked me endlessly but with great caring and know-how that got the job done. Meadowbrook Care Center lives up to its name!

  • ★★★★★ a month ago

    My best friend is currently a patient at Meadowbrook Care Center. I am extremely pleased with the place. This facility is clean and staff always helpful. Therapy got my friend to walk again! They go above and beyond to accommodate to my friends needs. I highly recommend this facility for the warm and caring staff (especially Therapy)

  • ★★★★★ a month ago

    Went to visit a very sick friend who has Stage IV cancer. They was so much disorganization with this place, I don't even know where to begin. His mother had to request that his meals (the food is awful) be ground up because it hurts him to eat. Shouldn't medical professionals know this? Any time anyone had a question to ask about his care, his routine, etc. we were told to ask someone else. They stressed the importance of him eating and then medicated him with a very powerful sedative/pain killelr almost 30 minutes before bringing him his food. They then proceeded to wake him repeatedly and tell him he HAD to eat or he couldn't get in bed. This is a person with terminal cancer and they were having him do PT and trying to force him to eat by mouth. He couldn't even attempt PT without pain killers and his blood pressure was so low, he nearly passed out. Not to mention, TPN was never even offered or mentioned. The idea was to try and get him to put on weight for chemo but the way they were going about it was beyond ridiculous and hard to watch. The worst part was the Physical Therapist coming to get him for more PT when he was heavily drugged and passed out in his wheel chair. She proceeded to raise her voice to my friend's elderly mother (who was already stressed out and upset) and essentially told her that her presence there was a hindrance to his PT. She then went on to tell his mother to stay away from their facility during the time of his PT. First she said, "come first thing in the morning, that is ideal" when my friend's mother asked "what time is PT?" the therapist replied 9am-12pm! My friend's mother looked so confused (who wouldn't) and we asked "so should she come for lunch then?" to which the therapist said, "yes, come at lunch time" like she had said that all along. So ridiculous and insulting to a mother who is about to lose her only child to cancer. The therapist also made a point to let his mother know that if she interfered again in the PT and he didn't complete PT, insurance would no longer pay for him to stay there and she would have to pay! This for my poor friend who should have been in hospice. On a final note, good luck tracking down a nurse when you need one. They're hard to find, definitely overworked and as far as Doctors go....you won't find one. This is a horrible place for someone to spend their last days. I hope the hospice unit on the second floor treats my poor friend and his family with respect, kindness and dignity.

  • ★★★★★ a month ago

    My 75 y.o mom was a patient here a few weeks ago and this place was very good. My mom is a Spanish speaker and this place has a wonderful Spanish speaking staff that really made her stay as pleasant as can be. She was in unit 1b Maribel and Natalia are 2 wonderful nurses who were always supportive and caring. there is even a male nurse Daniel who also was so nice to my mom and always spoke to her in Spanish and my mom loves him! the aides are good too I find the morning shift being a lot more caring and attentive than the night shift. The social worker Piedad is also a very nice and helpful. Therapy is beyond exceptional! I have never seen a better group of workers . Every single one of them have a smile on their face and always answering our concerns. My family was blessed to have Andrea, a lovely therapist who treated my mom with affection and kept communicating with me and my brother about mom's progress. When we went to visit my mom on the weekends Andrea is there and knows all my family by name, now that"s when you know people here really love what they do and do it well. Daniela is also another very nice therapist and she also tries so hard to communicate with my mom in Spanish. I am so grateful to everyone that helped my mom in her recovery. I will refer anyone who needs therapy to go to Meadowbrook. Thank You all for helping my mom and making her stay so beneficial. Mi mama estuvo en este lugar y lo recomiendo. La gente que trabaja aqui es muy buena y muchas de las enfermeras hablan espanol. Mi mama estuvo bajo el mejor cuidado en terapia tuvo a Andrea que es una muchacha Ecuatoriana preciosa que trata a los pacientes con mucho amor y respeto, ella se asegura de llamar a la familia para reportar el avance de mi madre y demuestra mucho conocimiento. Otra de las terapistas de Daniela que a pesar de no ser hispana habla perfecto el espanol y tambien es una trabajadora excelente. Estoy muy agradecida con este lugar ya que ayudaron mucho a mi mama y ella siempre habla cosas buenas de este lugar. Si su familia necesita un Nursing Home este es el lugar adecuado y lo mejor es que mucha de nuestra gente trabaja en este lugar y dan una atencion de primera.

About Meadowbrook Care Center

General Information

Legal Business NameMeadowbrook Care Center, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 2, 1996 (21 years)
Capacity280
Residents255
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Meadowbrook Care Center

Meadowbrook Care Center
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
BSomePotential for Minimal HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

May 15, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
BSomePotential for Minimal HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

May 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Meadowbrook Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 35min
ReportedExpected
CNA
40min
45min
ReportedExpected
LPN
40min
1hr 20min
ReportedExpected
RN
3hr 45min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

94.9%
98.2%
98.2%
98.2%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.4%
96.3%
100.0%
99.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.9%
65.9%
63.4%
66.3%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.9%
20.1%
18.9%
17.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.6%
5.6%
5.3%
4.2%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
21.4%
20.3%
19.3%
23.3%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
11.6%
12.4%
6.0%
5.8%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
1.1%
1.1%
0.5%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
5.1%
5.7%
3.5%
2.5%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
7.8%
6.8%
8.3%
5.2%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
14.0%
17.3%
15.0%
15.8%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
1.8%
2.4%
3.9%
4.9%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
2.3%
0.9%
1.0%
1.9%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
3.7%
4.3%
2.9%
2.3%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.8%
2.3%
1.9%
3.4%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.5%
94.5%
96.7%
97.3%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.2%
84.1%
84.1%
84.1%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
88.7%
90.4%
87.3%
83.8%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
0.5%
1.0%
2.6%
1.0%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
2.3%
3.7%
2.5%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.6%
1.8%
2.1%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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