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Nassau Rehabilitation & Nursing Center

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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I have been to rehab 6 times since Feb of 2016. The physical therapy program here at Nassau is the best - by far. All the therapists are experienced, caring and patient. I have been working with Joe Reyes who is the very best . It was clear that he developed a program suited to me and my injuries and not just a one size fits all plan. All the physical therapists were generous with their time and energy. The occupational therapy program was also excellent. There is a nice balance of machines and hands on work (weights, twisty things and puzzles etc.) There is a standing station where I was able to increase my ability to balance my weight on either leg which is essential to walking,standing - someday soon without the walker at all. The nursing staff was wonderful,,supportive and so patient. When I first came here, I was in so much pain that almost any movement made me scream or cry - or both. Their care, without making me feel like a complaining,, over emotional , low pain tolerance baby made that period of time go as well as it possibly could.. They were happy and supportive when I made improvements in my abilities. Ms Johnson in the morning and Ms Susan in the evening helped me so much and were so warm and caring and available to me as much as was possible. All the nurses, both with medicine and wound care, were so helpful and caring. Nurse Iayana (I know I'm butchering the spelling) was the best of the best and very skilled and so personable that it helped ease my concerns and made the sadness of my long, painful recovery better than it would have been without her. One last thing. Before I came here, I had used up all but seven days of the 100 days that Medicare provides. Almost all other rehab facilities refused to take me while I applied for Medicaid. It looked like I would have to go home to recover which was impossible. I couldn't get in or out of bed on my own. Stand or take care or myself in any way, When I was told that Nassau would accept me, I actually cried. Thank you Nassau Extended Care for everything listed above and for all the other things I can't think of now. I'm going home in a few days and without the excellent care I've received here, that might not have been possible." - Julie M.

  • ★★★★★ 4 months ago

    The team here are all very supportive to the individual needs of the resident and\or patient! Each family needs are different and we are treated based on that not grouped based on their last patient/resident. That was important for me and my family! Unfortunately both my grandparents have quickly transitioned to the need of 24hr care based on dementia diagnosis and as nerve racking as it is to have to leave your loved ones in the care of strangers and the guilt you feel when you need to rely on those same strangers for housing and support like this is tough. I'm happy to say that overall a month later the team here have made significant accommodations to make my family feel this was a good decision as well as flex their own processes to keep my grandparents together as often as possible, even though they have different teams they are both on the same page with long term plans for both my grandparents as well as see my grandparents as a couple still and ensure they get to eat together and spend time together daily! These next steps for families are never easy regardless how much planning you do or fail to do, I can honestly say that Keith, Rosa and the team of nurses and administrators there are open minded to your feedback and readily available to ensure your family member is as happy and comfortable as they can make it!! I'm hopeful this will continue for them as long as their stay ends up being!!

  • ★★★★★ 7 months ago

    My mother is a long term patient at Nassau and my uncle just came for short term rehab after breaking a hip. What a great place! The staff is warm and caring, the facility is spotless and the food it delicious! Their administrator makes sure each and every person feels welcome and is well taken care of. I would recommend Nassau Rehabilitation to anyone who wants the best for their loved one!

  • ★★★★★ a month ago

    I came her after a Knee replacement , Insurance only wanted to cover me for 14 days, this place had me up,out , and rehabilitated within that time frame. What an amazing experience.

  • ★★★★★ 2 months ago

    Having been here 3 times over the past year and a half I believe I am more than amply certified to give my opinion of this facility. What more can I say than....OUTSTANDING!! From admissions(Jacob&Keith)to social work(Lamina)to the fantastic care from the nursing staff(Ayanna,Iovannia,Georgia,Joanie,Marcine,Ingrid)to the wonderful aides(Sandra,Chyna,Marcy,Deborah,Mingo,Velma)excellent physical&occupational therapy dept.(Joe,John,Mr's Jing&Polly,Sharone,Patricia,Shawnette,Anna)Dietary(Patricia,Brooke)Housekeeping(Errol)and everyone else whose name I never got. I may be gone but you all will never be forgotten. Through your constant care&consideration&most importantly conversation I felt more like family or friend than a patient. I would be completely remiss if I forgot the nursing supervisors( Janelle,Patricia,Tanya,Martha,Yanique)who always went the extra mile dispensing laughs as well as Vanco! Can never thank you all enough and please take this in the most positive way... Here's to hoping we never see each other again!! Love you all, Kevin O'Brien

About Nassau Rehabilitation & Nursing Center

General Information

Legal Business NameNassau Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 10, 1995 (22 years)
Capacity280
Residents263
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Nassau Rehabilitation & Nursing Center

Nassau Rehabilitation & Nursing Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 29, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Nassau Rehabilitation & Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
20min
1hr 10min
ReportedExpected
RN
3hr 40min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.0%
96.7%
96.7%
96.7%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
95.6%
95.9%
96.3%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.1%
70.8%
67.3%
58.8%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
11.3%
10.3%
7.0%
7.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.9%
13.5%
10.2%
9.7%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
8.2%
7.5%
6.0%
8.3%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
8.0%
10.7%
8.9%
4.6%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
0.4%
0.4%
1.2%
0.4%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
3.6%
3.6%
5.3%
4.1%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
8.1%
8.9%
10.2%
6.1%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
12.4%
11.5%
17.1%
10.6%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
4.4%
3.6%
2.9%
4.5%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
2.0%
2.0%
1.6%
0.4%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
1.2%
1.1%
1.1%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.8%
0.8%
0.8%
0.8%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

72.9%
74.3%
86.3%
87.2%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.3%
77.9%
77.9%
77.9%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
43.5%
54.4%
48.9%
44.9%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
1.7%
1.9%
2.0%
2.0%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
0.0%
0.0%
1.1%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.4%
0.4%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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