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Lynbrook Restorative Therapy And Nursing

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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I would give you guys 10 stars if that was possible. My grandmother stayed here and i would recommend anyone to this facility. The staff was amazing, welcoming and very courteous. They kept me and my family in the loop with my grandmothers treatment. The food was amazing, the rehab went extremely well and overall the care and compassion that you guys showed my grandmother i really appreciate it. continue to do amazing work. Thank You

  • ★★★★★ 3 months ago

    My mother was at Lynbrook for 3 months, after we transferred her out of a different facility. I found everyone on the staff helpful, genuinely nice and caring. Everyone was easily accessible at all times, including the administrators. Calls are always returned promptly. My mother remarked several times that they come AS SOON as she rings the bell (and in fact that was the case every time I was there and she had to ring for help). The staff worked hard to meet her needs--even telling me that they were working on getting her to go to activities. I told them it was a lost cause. I was wrong. They got her to go and she loved them all. They even threw her an amazing birthday party. The PT was wonderful. After breaking her femur, they got my (100 year old) mother up and walking. I would walk into the therapy room to check on her progress and it was clear that her therapists were completely on top of the situation. After being home for a few months my mother had to return to rehab (for a different reason). I was happy to know there was a bed available at Lynbrook. So this is our second time around. I see that a different review mentions restraints. I find that perplexing. I visit my mother every day. Nothing like this ever happened to her and I never saw any patient treated this way (I would have noticed--I look around every time I visit). I encourage anyone considering facilities to go and look for themselves. You will find a clean and welcoming facility with a caring staff and administration.

  • ★★★★★ 3 months ago

    Nightmare on Atlantic Ave I live and work nearby and so I helped choose this facility after my mom's a stay in the hospital for a broken wrist and head trauma. She had been at a different rehab facility a week before but I thought it would be best to move her closer to my home. Within 2 nights they had subjected my mother to such horrors that she had to be hospitalized after the second day there. She was kept bound by the aid station throughout the night. I have the texts from the administrator where not only doesn't he deny this but he was offended when I indicated that I hope his loved ones get treated the same way he treated my mom. Furthermore even after he witnessed my mother's condition he and the staff made it difficult for us to leave, to the point where we had to call an ambulance, since the staff refused to assist us in a transfer. Run, don't walk away from Lynbrook restorative therapy and nursing. It's a nightmare run by a cold, calculating, money hungry group of people in whose interest it is , in my opinion, is to keep people from getting well rather than to rehab them. They offer little to get anyone out of bed. They have a very small room for rehab compared to what any other center has. Their activities to help people get well are close to nil. Ask for a activities calendar - there is none, they are too lazy even to make one up that they won't adhere to anyway. As to the star 5 rating they keep mentioning the 5 star rating try the "US News and World Report" rating which shows Lynbrook Restorative facility with a terrible 1.5 % rating. ! being the worst you can get as they don't give zeros. US NEWS & WORLD REPORT is unbiased not like Yelp or even this one that can be manipulated by social media. I am sure the administrator will answer this with a glib response where he apologizes for the poor experience we had. Don't buy into it. The staff knows by now that the care is poor to the point of criminal, that patience are crying at night from lack of care, and that family can be easily fooled by smooth talk when they are looking around during their initial visit. I am sure he wont mention the low score mentioned above by the investigative news magazine.Read on and see if you can read between the lines at what he does and doesn't address. Go elsewhere, there area few good places out there - this is not one of them.

  • ★★★★★ 2 months ago

    I recommended to Lynbrook and it was the best choice I ever made. Not living too far from the location my loving grandmother who stayed there for about a month loved the staff in her sicken state. They truly care about all of the patients that come though the door of Lynbrook. I'll recommend Lynbrook to anyone. You can tell that they are very professional in everything they do.

  • ★★★★★ 3 months ago

    Worst Rehab ever! The first day my 89 year old mom was there, after ringing for an attendant for thirty minutes she finally asked a nurse to help her to the bathroom. The nurse replied "What do you think, that you're the only patient here?" She was so rude. My mom wanted out immediately. Instead of listening to my gut feeling, I convinced her to stay. This was a big mistake. I left explicit instructions with the desk to call me or my brothers if there were any problems as we all live close by. The next morning when I arrived, my mom was in a state of panic and was shaking. A staff member informed us that because my mom was was ringing for an attendant in the middle of the night and was angry that no one responded, she was taken out of bed and put in a wheel chair and restrained! She was tied up to the chair! We immediately got her out of this place, but my mom still has nightmares over this. Steve, the director of the facility insisted that the staff had acted appropriately and that his staff routinely restrains patients! His staff backed him up.. It is inconceivable that this place gets away with this. Under no circumstances should you allow a loved one to stay in this place.

About Lynbrook Restorative Therapy And Nursing

General Information

Legal Business NameEast Rockaway Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 1, 1968 ()
Capacity100
Residents86
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lynbrook Restorative Therapy And Nursing

Lynbrook Restorative Therapy And Nursing
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 7, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.

July 7, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

September 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
DFewPotential for HarmHealth InspectionEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lynbrook Restorative Therapy And Nursing require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
60min
1hr 15min
ReportedExpected
RN
4hr 35min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.4%
100.0%
100.0%
100.0%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
97.6%
100.0%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
28.6%
-
-
33.3%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.0%
20.8%
26.1%
18.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.9%
4.2%
9.5%
9.1%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
14.3%
15.0%
7.1%
13.3%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
12.2%
7.9%
2.6%
4.7%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
2.1%
3.8%
4.0%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
4.8%
2.3%
4.3%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
18.9%
12.9%
12.9%
10.0%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
2.1%
9.8%
0.0%
0.0%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
2.0%
4.8%
2.3%
0.0%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
1.9%
2.4%
2.3%
2.1%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.9%
1.5%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.9%
2.4%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.7%
84.5%
92.6%
100.0%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.0%
88.4%
88.4%
88.4%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
86.4%
93.0%
90.6%
93.2%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
2.2%
10.4%
12.9%
9.2%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
1.3%
2.6%
2.1%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.7%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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