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New Gouverneur Hospital S N F

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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • ★★★★★ 2 weeks ago

    Not all but MOST doctors have no patience, it's like they hate their jobs well staff not just doctors. Little staff so maybe that's the reason? The staff have such nasty attitude. everytime I tell my doctor my concerns disregard it and don't do their job. Every time I come here it's like I have to do my own research on what I should do to take care of myself. (Even though you should NOT be doing so) now that the community is being gentrified they want renovate the clinic? Don't be fooled by how "nice" it looks I don't know where I can add another review. So I'll add more to this one. But anyway hi! I am back again. I went to visit for results for a job application. I went to the medical records. UNBELIEVABLE experience. Today a woman who was working the hours between 2pm-3pm stated she didn't know the results that was needed from my job application when it was stated in the application (I don't understand medical stuff but I would know not to just print out any other information). She printed out my social workers results on me and hand them to me. Imagine if I sent out ALL those confidential information to my job?! That is UNACCEPTABLE! If you don't understand the job that was given to you, you should either ask for help or not work there. I had waited for a little to see if she can inform me to see somebody else. Until I asked her who can I go see that's when she told me what to do next. The ingenuity is incredible here. I was asked to take down my review since someone checked up on me to what happened. I replied until I feel comfortable then I will take this review down. However my social worker is amazing.

  • ★★★★★ 5 months ago

    It's a very clean place and the rooms are extremely nice. The food is good. The staff is very nice and loving. The only problem is that there isn't enough staff especially on the weekends. I've been there for 3 weeks going every day. So I notice this issue. Other then that its an excellent place for your love ones. I highly recommend these facilities to anyone.

  • ★★★★★ 4 months ago

    I've been going to this Medical Center since I was just a a child. I never had any problem with Gouverneur. I had to switch Doctors because unfortunately i got older..... my former doctor was Dr. Crump. Shes the best Doctor hands down! :)

  • ★★★★★ 4 months ago

    Had an appointment, would not see me and blamed a different establishment for making a wrong appointment with them. So that meant they don't check appointments being made or make calls to patients to confirm appointments.

  • ★★★★★ a month ago

    Its perfect hospital, clean and all employees are helpful ? doctors are professionals , thank you

About New Gouverneur Hospital S N F

General Information

Legal Business NameNew York City Health And Hospitals Corporation
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 15, 1975 (42 years)
Capacity210
Residents199
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for New Gouverneur Hospital S N F

New Gouverneur Hospital S N F
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

December 23, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of New Gouverneur Hospital S N F require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 25min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 10min
1hr 5min
ReportedExpected
RN
4hr 50min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.9%
98.9%
98.9%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
99.4%
97.7%
98.3%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
18.4%
15.1%
14.0%
10.6%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.8%
8.3%
6.9%
9.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.9%
21.2%
13.6%
19.5%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
5.5%
4.8%
5.9%
3.4%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
12.7%
12.8%
4.2%
13.1%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
4.0%
4.6%
4.1%
4.1%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
4.9%
1.2%
2.4%
1.1%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
11.1%
11.1%
10.2%
8.3%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
2.7%
1.9%
1.2%
1.2%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
2.4%
4.2%
1.2%
2.3%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
1.2%
2.4%
2.3%
2.2%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
3.4%
2.7%
3.4%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
1.2%
1.2%
0.6%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.9%
95.5%
93.9%
92.9%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
93.9%
93.9%
93.9%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
86.6%
89.4%
91.8%
89.9%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
5.4%
4.6%
3.5%
5.8%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
2.6%
3.9%
3.7%
0.9%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.0%
0.3%
0.3%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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