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Terence Cardinal Cooke H C C

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ a week ago

    My mother had a stroke in this facility. When I asked the Nurse where they took her they couldn't figure it out. I then realized that the nearest hospital was Mt. Sinai. It was only when I mentioned the hospital's name that they remembered. I saw my mother at Mt. Sinai's emergency room unattended and had the obvious signs of stroke(CVA). I had to talk to a doctor who was fiddling on her phone. She was clueless and denied knowledge about any endorsements from the Nursing Home. My mom passed away since. I'm a Roman Catholic and this simply was a big blow to my faith. Shame on them. Their billing representative was fast to call and threatened me on the phone. I told her that my mother had a stroke at their facility, but she shouted "I don't care! You still have to pay!"

  • ★★★★★ 2 weeks ago

    In 6 years I have been here I look forward to go to horticulture program every week, therapist Donna is terrific and so knowledgeable. I also go to work to computer room for patients and love being able to work on the computer.

  • ★★★★★ 2 months ago

    I have been a patient at a rehabilitation center of Terence Cardinal Cook for past four weeks recovering from fractured arm trauma and registered nurses here have treated me exceptionally well. They have ensured that I receive adequate attention, they have great bedside manner and have communicated with me in a respectful and courteous way. They have made me very comfortable during my stay and I would like to extend a word of thanks and express my sincere gratitude to them and exceptional therapists there who helped my recovery.

  • ★★★★★ a month ago

    I am an undergraduate on the pre-medical track from nearby Columbia University, and I have been gaining clinical experience at Terence Cardinal Cooke through the summer months. I feel fortunate to have been an intern here, learning from staff about skilled nursing care and speaking with residents. I am so impressed by the attention and love that the residents receive.

  • ★★★★★ in the last week

    My mom is at TCC and it is not easy do deal with her but they do everything she needs for her, therapists are encouraging and in a nice way pushing her to exercise.

About Terence Cardinal Cooke H C C

General Information

Legal Business NameTerence Cardinal Cooke Health Care Center
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 17, 1983 (34 years)
Capacity679
Residents528
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Terence Cardinal Cooke H C C

Terence Cardinal Cooke H C C
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 23, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

August 9, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Terence Cardinal Cooke H C C require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 20min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
3hr 45min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.3%
93.7%
93.7%
93.7%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
94.9%
94.6%
94.3%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.5%
39.2%
35.6%
42.2%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.0%
21.7%
20.7%
20.3%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.9%
10.4%
8.2%
7.6%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
13.4%
14.9%
11.9%
8.5%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
9.8%
9.8%
10.5%
8.8%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
3.3%
2.4%
2.7%
2.4%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
4.9%
6.8%
4.5%
4.1%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
9.4%
9.0%
8.0%
6.3%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
1.7%
1.4%
0.7%
0.2%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
1.1%
1.3%
1.2%
0.8%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
1.5%
1.7%
1.7%
1.9%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
0.6%
1.1%
0.7%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.4%
0.2%
0.4%
0.2%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.9%
87.9%
81.1%
78.7%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.9%
86.5%
86.5%
86.5%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.3%
48.9%
45.9%
61.8%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
12.0%
12.1%
11.1%
11.6%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
1.9%
1.0%
0.7%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.8%
1.1%
1.4%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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