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South Nassau Communities Hospital T C U

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • ★★★★★ a week ago

    Went to the Er on 8/16. Waited 4-1/2 hours in dire straights and was never seen. Finally left out of frustration and could not stand to wait anymore. I checked out and was never seen by a doctor or anyone and they had the nerve to bill my insurance over 1K plus a $200 co-pay for doing absolutely nothing! What a scam. Not only will they NEVER get my Co-pay, but I will open a fraud complaint with my insurance Complaint against this hospital. if Zero * was an option, I'd choose that.

  • ★★★★★ 2 weeks ago

    Check Yelp-I have posted there my review which amounts to "Abandon Hope All Ye Who Enter Here". I do not even like driving by this hellhole. They killed my mother in 2010 after her successful hip operation-she caught every infection they had to offer. The day she died they wouldn't let me in to pick up her things, said I had to wait for shift change. I sat in my car alone until when I did go in her things were missing. Security then told me that shouldn't have happened. Really??? In previous years both my parents & myself had terrible experiences at this "hospital". As I said, covered at Yelp. I have a note on my refrigerator to NOT take me to So. Nassau if anything should happen.? Disgusting place, shpuld be closdd down. Especially the ER!!

  • ★★★★★ 3 months ago

    This hospital was beyond terrible. I've never experienced anything so bad in my life. All the nurses are nice but extremely lazy. It takes them 5 minutes minimum 10 minutes maximum just to respond to a patient pressing the button for a nurse. Sometimes they just click over to you to act as if they're going to talk to you and then they just hang it up so that the beeping can stop. Then when they actually do come in half of them have attitudes as if this is not what they're paid to be doing. On top of this I was released today and was told they had called in my pain medication and other medications I'd need after surgery so all I'd have to do is pick it up... WRONG! They never even sent the prescriptions to my pharmacy and then when I'd called to see what happened they had the nerve to ask if I gave them the correct pharmacy... yes I gave you the correct pharmacy it's printed on every page where it says pharmacy. So now I have to wait extra time to get pain medication and other medications which should have already been ready had they not have lied and sent it in. This is a disgusting excuse for a hospital and I don't see how they're still open. I wish I could give them zero stars cause that's the only rating they deserve even a one is too high for this junkyard.

  • ★★★★★ 4 months ago

    Very clean, Very caring people, They do their job well And very informative. For our first time, they have delivered our baby and we are currently having a great time. Food services opens from 8:30 am - 8 pm. That is including inside services and out of the hospital services. However the food we ate for breakfast, lunch and dinner were all fresh and delicious. The staff are very polite and comforting. The staff taught us how to swattle, how to understand when our child is wanting to eat and how to feed him under his mothers arms. I like it here a lot. I recommend anyone to come here. 06/02/2017 we were here and our son was born.

  • ★★★★★ 5 months ago

    We recently had an unusual situation, wherein my mother-in-law was discharged and brought home by ambulette from a different area hospital last week- wrapped in a sheet and hospital gown, clothes thrown in a bag, with purple feet and difficulty breathing. Within 5 hours she was brought by ambulance to South Nassau, where she remains a patient. She has been in the ICU, and is being transferred to a telemetry floor tonight. The care given at the ICU was exemplary. My mother-in-law was on a ventilator and feeding tube, as well as saline and medication to reduce agitation. The nurses in the unit were awesome- so attentive and competent, so kind and compassionate, so responsive to our many questions. I don't think we could have asked for better care. Sincere thanks to the nurses at this hospital! We truly feel that she would have died had she remained any longer at the other hospital- no mercy - and that the medical staff at South Nassau brought her back from the brink. We will be eternally grateful for that.

About South Nassau Communities Hospital T C U

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 18, 2014 (3 years)
Capacity20
Residents18
Percent Occupied90%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for South Nassau Communities Hospital T C U

South Nassau Communities Hospital T C U
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 14, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

November 17, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of South Nassau Communities Hospital T C U require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 30min
ReportedExpected
CNA

55min
ReportedExpected
LPN
4hr 5min
2hr
ReportedExpected
RN
6hr 50min
5hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 4hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
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96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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-
-
-
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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-
-
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6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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-
-
-
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.7%
100.0%
100.0%
100.0%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
100.0%
100.0%
100.0%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
42.6%
39.3%
44.0%
43.4%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
1.4%
2.5%
2.5%
1.5%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.4%
0.7%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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