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The Grand Rehabilitation & Nursing At Pawling

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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • ★★★★★ 6 months ago

    Place is renovated and staff are mostly helpful.

  • ★★★★★ a year ago

    Love it my dad is there its awsomr

  • ★★★★★ 3 years ago

    ZERO stars!! This a horrible, horrible, horrible facility! Never put anyone you know in this place. My mother was taken here for rehabilitation on her knees because she could no longer walk. She was taken here because I could not get her into a better facility due to her two insurance companies not covering her rehab stay because she first went to a hospital for 12 days and was never admitted. If you are not admitted, you are not covered for further treatment. The hospital wanted to send her home not being able to walk. Aside from a having a very good doctor and rehab team, Dutchess Center is neglectful and rude and unprofessional. There a few good aids on the rehab floor, but not enough to make your stay here tolerable. My mother often couldn't get water, decent food, she didn't get her meds on time and she couldn't walk and needed assistance in and out of bed - it could take hours for someone to help. Most of these issues were on the night shift. My mother kept a journal documenting her poor care, plus I traveled there every week from MA to visit so I saw the misery for myself and I talked to her almost every night. It broke my heart to leave her in this place. There are crazy, psychotic people on this floor along with those there for rehab - I saw it for myself. This is not a mental institution, but you would think so after spending time there. My mother told me the night shift people don't answer the buzzers and she was always afraid people would die without help when they buzzed for the aids. Guess what...my other was here for rehab, but she died...on the night shift. What are the chances no one came when she buzzed for them as she was dying? The nursing home did not call me when my mother died, even though I was her direct contact. They called a friend of hers and told him she was having medical issues. I then called when I found this out and I was put on the phone with a woman who could not speak English! She was telling me my mother passed away and I could not understand a word! The story of negligence and unprofessionalism goes on and on. They did not bother to call me when my mother died, but they call every day now for money!!...even on weekends. I told them over and over to talk to my lawyer. I will not deal with this place anymore. They have caused me and my mother enough misery. I block their numbers every time they call and then they call from different numbers. My mother died in January. I do not appreciate being harassed by the nursing home after I buried my mother and they even called on Saturday before Mother's Day! Oh yeah, and they lied and said they have rehab 7 days a week...they don't. Count on making NO progress over the weekends and extending your stay here even;longer.

  • ★★★★★ 2 months ago

  • ★★★★★ 2 months ago

About The Grand Rehabilitation & Nursing At Pawling

General Information

Legal Business NameCenter For Rehabilitation And Healthcare At Dutchess LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1976 (41 years)
Capacity122
Residents110
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Grand Rehabilitation & Nursing At Pawling

The Grand Rehabilitation & Nursing At Pawling
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Grand Rehabilitation & Nursing At Pawling require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 30min
ReportedExpected
CNA
1hr 20min
40min
ReportedExpected
LPN
35min
1hr 15min
ReportedExpected
RN
4hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.5%
95.4%
95.4%
95.4%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.0%
89.9%
96.9%
96.8%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
73.7%
68.4%
70.4%
66.0%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.0%
13.0%
17.7%
11.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.5%
23.9%
25.2%
27.9%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
25.3%
22.6%
24.1%
21.9%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
12.5%
14.3%
24.7%
17.4%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
2.1%
3.2%
1.7%
1.7%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
2.5%
2.3%
1.1%
0.0%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
3.4%
9.4%
4.8%
1.7%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
28.9%
24.4%
31.8%
18.8%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
2.2%
5.2%
4.2%
5.4%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
2.2%
3.0%
5.2%
3.2%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
2.4%
3.1%
3.2%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

33.3%
56.7%
78.4%
68.1%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.7%
63.4%
63.4%
63.4%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
53.4%
53.2%
69.5%
67.4%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
11.4%
16.5%
17.8%
12.7%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
3.4%
3.6%
2.7%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.4%
0.9%
0.5%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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