Waters Edge At Port Jefferson For Rehab & Nursing

My Father had to spend a month in rehab this past June, my sisters and I picked Waters Edge as it was near his home in Port Jeff Station and the facility was set in a very pretty location which we thought he would like. The staff was wonderful; from the nurses to the aides to the therapists, the social worker the receptionists, truly everyone treated my Father with respect and great care. They were also very nice to us. The only issue we had was with the food, which was okay but could be better and the menus is limited. My Father is a very picky eater so that didn't help, but still there could be more variety. However, the dietician tried very hard to find things for him to eat and we appreciated that.

I have been a resident at this facility for more than 15 years. I have seen many different owners and administrators. I think our present owner, Care Rite, and our administrator, David Roll, are the best by far. David Roll is always available to speak to us and really listens. The Nursing Staff is very caring and compassionate. The office staff is very helpful and answers any questions you might have or any of your concerns. We now have a new dietary supervisor. We look forward to making sure the residents receive healthy meals and that they are happy with the new menus and choices. The cleanliness is above average and the housekeeping department strives to make the facility the best it could be. The maintenance department makes sure that everything is in working order and will discuss any problems or concerns. I believe we are a 5 star facility and I look forward to the changes Care Rite is planning for the future.

My friend's mother was admitted there and fell 6 times in 4 weeks. Bruises on her hip, face, shoulder and head. Ridiculous. Asked for a bedside commode so she didn't have to walk to the bathroom after falling and was told we"ll "have to find one." Still does not have one. Call bell broke and they gave her an office, metal push bell!! No one checks on her. You only see staff for meals and meds.

Purchased by a new company a couple of weeks ago, I found the care here to be spectacular for my 88 year old mom. The manager, David, greeted us and stopped by several times to make sure everything was being done correctly. Very happy!

0 stars . But some aides were nice as well as the nurses ...but terribly understaffed. All in all it was a horrific experience. My mother went in on in February 1, 2019 with a broken wrist... She also has the early stages of Parkinson with PM dementia. I knew when I walked in I had made a huge mistake. . The poor people that live there break my heart. I couldn't believe how we treat our elders.. After a few months I my mom continue to deteriorate. My dad tried to remove her and they made idle threats to a 91 year old man. He left shaking. They refused to set up at home pt and nursing for her. Proving it was just about $$$. The stress and aggravation they caused for no reason should be criminal. I am reporting them. Do not even think about taking a loved one there.