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Richmond Center For Rehab And Specialty H C

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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Donna M
    ★★★★★ 4 months ago

    I recently visited a patient there. To be informed the agency gets, at minimum, $530.00 A DAY for each patient, one would think the conditions extravagant. NO, THEY ARE DEPLORABLE! I would not feed animals what they feed their patients! NYC agencies need to explore and fine (at minimal) the owners of this catastrophe! It's apparent most of the employees there try to make the best of what they have to work with. I thank God at least most employees are dedicated. At over $500. A day, the patients there deserve a hell of a lot more; and/or the owners need some explaining to do!

  • Vincent Calenda
    ★★★★★ 6 months ago

    Richmond care center was nice at first but the new administrator along with the new doctors and new CNA staff the place has become a living nightmare, I live here and here's a warning for everyone unless you seriously hate your family member do not send them here the only people here that even remotely care about the residents safety and health are the nurses, oh wait sorry guess what the new administrator has decided to fire a lot of the kind caring nurses and replace them with what I would consider people with forged licenses if they're licensed at all.

  • LORRAINE ENGRAM
    ★★★★★ a year ago

    RICHMOND CENTER for rehabilitation, is a very nice place the staff is very friendly n help you the best way that they can, the rehabilitation dept are very friendly n welcome you to their dept, they help you get back to your self again. They give you the confidence that you need, to reach your goal, the recreation dept has a wide variety of things to do if you like Bingo they have Bingo every day they have arts n craft, barbques, they even celebrate your Birthdays, they celebrate all Holidays n dress up to to the occasion, they are very family oriented n plenty of games to play. The staff are a bunch of Friendly Ladies n Gentlemen that help you get out of bed in the morning, the use of the bathroom, how to dress yourself n get ready for another day it's like being at home with a little help. I know because I'm staying at Richmond Center for me it's like my home away from home, I LOVE EVERYTHING ABOUT RICHMOND CENTER. I WOULD RECOMMEND RICHMOND CENTER TO ANYONE, in need of Rehabilitation.

  • natalie gonzalez
    ★★★★★ 10 months ago

    This hell hole killed my father! My father developed gillian berrie syndrome stood in Brooklyn hospital for two months, then got transferred to this place for Rehabilitation. What a mistake that would be for us! He got there November 3rd and passed away on November 28th. He never got his med's on time, nurse's would never come when he called, then he was getting more and more infections, also developed really bad bed sores, he had diabetes so that was a great concern about never properly cleaned! The only times he would get proper care was when we visited him. That same day on the 28th in the morning we visited him he was dirty with throw up, the bed was a mess, he couldn't breathe, and was in great distress. The nurse's MIA! I had to call the doctor in twice, and they just said the reason he was in distress was he was having a panic attack and would give him medicine for that! We left with a heavy heart because me and my mother came with my uncle and aunt who was nice enough to drive us there coming from Brooklyn. I called right after we arrived back home to make sure he was given the med's and if he had calmed down? The nurse assured me he had been given the med's and was sleeping. So I told my mom and she still was very upset she had came home crying my mother knew my father was suffering and didn't look well and my aunt had told me that we should be prepared because she Forseen my father's death she is psychic but doesn't practice it. Sure enough come 7 pm and my mom tells me I should call to see how my father was doing and so I call asked for the 1st floor nurse's station North side and I ask, she told me that she had gone in to check on my father but that he was none responsive and that she didn't feel a pulse so so called the paramedics and they were working on him I went into shock! She told me she would call me back. So I told my daughter who was in the living room and told her to not to tell her grandmother! I ran down stairs to my aunt and uncle's house, we all live in the same apartment complex and told her what was happening. She looked at me with shock and disbelief but knew her vision was coming true! She told me to call back the center and they still said he was being worked on! My mother knocked on the door because she saw my daughter crying and so she knew something happened. I opened and she was beside herself! Crying screaming! My aunt ordered us to get dressed because we were going over there to see what the hell was going on! So we got ready I called again to let them know we where headed over there now! But when i got a hold of the nurse she told me that the paramedics call it at 7:34 that he had passed away! We went and found my father's cold body laying there in that hellishly room, room 115! My father went there to get Rehabilitation for his legs and only got sicker until he died! He was only 65 this Friday he would have been 66. Now instead of celebrating his birthday we are attending his funeral! Thanks Richmond center! Morale of this nightmare if you really care about your love ones don't pick this place! Your love ones won't live and you'll regret it, like us!

  • funny guy
    ★★★★★ a year ago

    I don't think Richmond care center is a good place the nurses don't do there job as far as wound care for the patients ontop as some of the nurses are very disrespectfull an the cnas from 11 to 7 the cnas come in start there shift then they go in to the tv room and go to sleep I feel that that should do there job they don't come to work to sleep they come to work to work and at Richmond care center they don't do there work the supervisers are very disrespectfull when you try and tell them something they just walk away from you this place is just a bad place

About Richmond Center For Rehab And Specialty H C

General Information

Legal Business NameSv Operating Three LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 14, 1994 (24 years)
Capacity300
Residents292
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasParti

Ratings for Richmond Center For Rehab And Specialty H C

Richmond Center For Rehab And Specialty H C
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

February 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Richmond Center For Rehab And Specialty H C require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

4hr 45min
2hr 5min
ReportedExpected
CNA
1hr 25min
40min
ReportedExpected
LPN
30min
60min
ReportedExpected
RN
6hr 35min
3hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
97.8%
97.8%
97.8%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
84.6%
90.3%
100.0%
97.7%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
32.7%
32.1%
35.4%
36.7%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
41.9%
41.9%
39.0%
36.2%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.5%
14.3%
19.1%
13.4%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
29.7%
30.2%
26.0%
28.2%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
8.4%
4.5%
7.5%
5.4%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
4.3%
3.9%
4.2%
2.9%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
6.2%
7.0%
5.7%
8.6%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
16.5%
20.0%
14.3%
21.6%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
18.9%
12.3%
18.7%
16.7%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
3.5%
3.9%
1.5%
3.9%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
1.9%
0.8%
0.4%
0.8%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
2.4%
2.7%
1.5%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.8%
2.7%
2.3%
2.3%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

41.4%
62.0%
48.4%
30.3%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
51.7%
63.1%
63.1%
63.1%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.6%
71.3%
69.6%
68.5%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
20.2%
18.6%
18.9%
14.3%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
3.4%
2.3%
1.3%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
1.6%
0.5%
0.9%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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