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East Neck Nursing & Rehab Center

  1. Skilled Nursing Home Facilities
  2. New York
  3. West Babylon Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Patricia Markou
    ★★★★★ in the last week

    I live out of state and when my mother was hospitalized, we had a long 2 weeks. I had little sleep and stayed as much as possible in the hospital because the nurses weren't around to help my mother. After moving her to this rehab facility, I knew she was safe and I got some much needed rest. All the staff is caring and kind and my mother finally felt comfortable. I know she's in great hands and I couldn't be happier! UPDATE- This lasted one night! If I could give this place zero I would! My mother was moved to a different room the next day and they forgot to send her meals to her new room so she didn't eat! She constantly waited over an hour for her medications and nobody ever came to help her to the bathroom!! She struggled trying to get out of bed and into the wheelchair on at least 4 occasions to get to the bathroom herself! She is 81 with sciatica, on medication and is a fall risk! I constantly stayed on the phone with her waiting for the nurse or aide to come after she hit the buzzer and then would have to call the desk myself to have someone go in to help her!! I was out of state and she was supposed to be in good hands!! I was told an aide was suspended but this went on for days with several different aides or nurses, as if they all became agitated with mom because we were looking for them to do their job!! I ended up having to sign my mom out and bring her to my house. Please don't bring your loved one here!!

  • Meghan Powers
    ★★★★★ 3 months ago

    BOTH of my grandmothers have been residents here and I couldn't be happier. They take such great care and even plan such amazing events that are great for family and friends. I would recommend this place to everyone. The staff is very accommodating and helpful.

  • Diane Schneider
    ★★★★★ 3 months ago

    My mother in law just finished her rehab stay here and I could not say enough nice things about East Neck. The staff truly cares! It shows in everything they do. I have to admit, I was skeptical bringing my mother in law to a rehab center. However, every staff member put my mind at ease. Everyone is friendly, they smile, and showed compassion. My mother in law received the best care. Physical and Occupational therapy was intensive and amazing! They had her walking and motivated her everyday. She is coming home in better shape than she has been in years. I want to thank everyone! My family is very grateful for everything you did.

  • kelly donnelly
    ★★★★★ 3 months ago

    caring, compassionate staff. Rehab is great, tons of recreation activities. My brother always is clean and neat in appearance. Even Keith the administrator pitches in when needed, feeding patients and passing trays. Denise the nursing director is always readily available if needed when myself or my family have questions or any concerns

  • Kay Hart
    ★★★★★ 3 months ago

    My mother has been at East Neck for 1 year, previously staying at nearby assisted living facilities. Since her arrival, everyone has been extremely helpful, respectful, knowledgeable and approachable. There was a medical issue with my mom' s hand which the entire medical staff provided the appropriate care. Social workers, physical therapists, aides, medical staff and administration are wonderful.

About East Neck Nursing & Rehab Center

General Information

Legal Business NamePaljr LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 15, 1985 (35 years)
Capacity300
Residents262
Percent Occupied87%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for East Neck Nursing & Rehab Center

East Neck Nursing & Rehab Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 1, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of East Neck Nursing & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
40min
45min
ReportedExpected
LPN
40min
1hr 25min
ReportedExpected
RN
3hr 30min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.3%
99.6%
99.6%
99.6%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.9%
78.8%
74.4%
74.6%
51.3%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.4%
11.2%
15.4%
15.6%
15.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
1.7%
4.7%
5.6%
4.7%
16.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents whose ability to move independently worsened
11.8%
5.2%
8.3%
8.5%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who received an antipsychotic medication
7.0%
6.1%
5.9%
4.1%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents whose need for help with daily activities has increased
5.2%
7.9%
7.8%
8.3%
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who lose too much weight
7.2%
3.3%
2.3%
4.7%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of high risk long-stay residents with pressure ulcers
0.4%
0.4%
0.4%
0.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who self-report moderate to severe pain
0.5%
1.9%
1.9%
0.5%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who have depressive symptoms
2.4%
1.4%
1.8%
2.8%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents with a urinary tract infection
0.5%
1.4%
1.8%
1.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
1.3%
1.3%
1.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.1%
98.8%
98.1%
98.7%
81.9%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.8%
94.8%
94.8%
94.8%
83.3%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
34.9%
38.7%
58.0%
92.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who made improvements in function
1.2%
0.0%
2.0%
3.6%
9.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
2.4%
2.5%
1.4%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
0.6%
0.3%
0.3%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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