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Westhampton Care Center

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • ★★★★★ a month ago

    This terrible review is of the doctor only. Actually I am not even sure there is a doctor associated with this facility, b/c he does not go to work when numerous calls have been made to his office and emergency line on a weekend when a patient's condition has deteriorated dramatically out of nowhere. It is unfortunate to have to give such a terrible review because many of the people who work here are caring, hardworking and competent. The doctor on-call during my family's emergency is completely incompatible with the level of care given by other staff members. If not for this doctor, and his complete lack of attention and responsibility toward patients, this would have been a very positive review

  • ★★★★★ a month ago

    For the past 20 years I have been employed in the Police Department. After various assignments encompassing many different residential and commercial neighborhoods, I have seen countless acts of kindness and selflessness. However, my rehabilitation at the Westhampton Care Center has exposed me to an unparalleled kindness and caring, consistent and resolute, each and every day of my rehabilitation. On July 5, 2017 while training for a bicycle race, I was struck by a vehicle. The accident rendered me unconscious and unable to move the entire right side of my body. After being airlifted to Stony Brook Hospital, I was admitted to the surgical ICU for 8 days. I was transported from Stony Brook to the Westhampton Care Center for the arduous task of rehabilitation. The accident had severely damaged my body, as well as my morale and aptitude to battle adversity. Confused, angry, and unsettled, I was admitted to the Westhampton Care Center and spent my first night reeling, lost from the horrific ordeal I was mired in. During that night an aide had entered the room to assist the patient in the adjacent bed. Soon thereafter, the aide again entered the room, accompanied by a nurse, and duplicated the same elaborate clothes and bedding changes that was executed just thirty minutes prior. What resonated was the sound of sincere endearing and comforting words from the aide, and soothing warmth from the nurse, both times, despite navigating the dark and the repetition of the tedious tasks. The next morning two different aides entered the room to feed and dress this other patient in the room. Although I could not see their interactions, their honest caring and soft diction of their deliberate instruction permeated through the curtain that separated us. Throughout that first day I was continually floored by the overwhelming patience and professionalism displayed by the aides, nurses, and other staff in their encounters, particularly with geriatric patients, some who were unable to speak, move, or even visibly think, without help. By the end of the day I had witnessed a myriad of acts of kindness and affection from the cleaners, aides and nurses, to the social workers and administative staff. It was then that I lucidly articulated that I was truly in a unique and special place, Day after day in the weeks of my rehabilitation process at the Westhampton Care Center, I marveled at the manner in which the staff united in a concerted effort to administer care, Each morning the aides and nurses collaborated to carefully detail the needs of each patient from the night before. The physical and occupational therapists conferred with the nurses before taking patients to physical therapy to ensure that they had an uniquivocally clear comprehension on how each patient was feeling. Once there, the physical therapists teamed to offer therapy specific to the patients needs in the most professional and positive way, that frankly, it inspired. The acumen and problem solving ability of each of the therapists was evident in the progress of each patient's physical and mental improvement. The social workers, involved in all daily activity germane to patient care, even engaged the dietician and kitchen manager, who approached individual patients himself, to ensure that dietary needs were met and satisfied. The facility housed a salon where the hairdresser shuffled patients off to the salon in charitable work to boost appearance and spirit. What was more suprisingly special than the staff restoring dignity, humanity, and autonomy in their patients, was the manner in which it was done. The attention, care, and insight directed at each patient despite physical or mental debilitations, or in some cases persistent resistance, was done in such a kind, nurturing, caring, and selfless way, that it was truly heartfelt. As a recipient of the aformentioned care myself, I can attest to the affect it had on my body, mind, and soul, assauging consternation, mitigating pain, and restoring hope. I am sincerely grateful, William Seeger

  • ★★★★★ a month ago

    Excellent service, Inc. Medical, nursing,physical therapy, all staff members.I received short term care and am grateful for their services. Thank you, michael Papadopoulos

  • ★★★★★ a year ago

About Westhampton Care Center

General Information

Legal Business NameEast End Healthcare Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 23, 1995 (23 years)
Capacity180
Residents161
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Westhampton Care Center

Westhampton Care Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

December 23, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Westhampton Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
30min
1hr 15min
ReportedExpected
RN
3hr 50min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.6%
98.6%
98.6%
96.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
99.3%
97.7%
100.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.3%
64.9%
68.6%
68.4%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.0%
27.9%
31.3%
29.3%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.8%
14.4%
19.7%
12.9%
16.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose ability to move independently worsened
12.3%
11.1%
13.6%
14.1%
14.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who received an antipsychotic medication
10.0%
12.2%
10.7%
8.9%
14.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents whose need for help with daily activities has increased
6.7%
5.5%
1.7%
3.2%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who self-report moderate to severe pain
5.3%
7.8%
11.5%
8.9%
6.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who lose too much weight
4.8%
8.3%
8.0%
4.3%
7.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of high risk long-stay residents with pressure ulcers
8.0%
6.0%
6.1%
4.2%
9.4%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who have depressive symptoms
10.7%
7.0%
6.1%
4.8%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a urinary tract infection
1.4%
0.7%
1.5%
2.0%
2.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
1.4%
0.5%
0.5%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.7%
0.0%
0.0%
0.0%
1.0%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.7%
95.1%
94.6%
89.4%
81.3%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.4%
88.8%
88.8%
88.8%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.0%
73.9%
73.8%
77.8%
66.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who made improvements in function
14.5%
10.5%
7.7%
9.0%
11.5%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
2.0%
3.5%
2.6%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.7%
1.3%
1.7%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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