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Harris Hill Nursing Facility L L C

  1. Skilled Nursing Home Facilities
  2. New York
  3. Williamsville Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Cindy Olejniczak
    ★★★★★ 4 months ago

    My mother has been a resident at Harris Hill since September, 2018. I loved it at first. I no longer love it. I am her health care proxy and power of attorney. I was told that any change in her condition is related to me. Last week her roommate passed away and my Mom was in her room alone. During that short time with no roommate, we went to visit a d found her in a terrible condition. She was laying in a overfill, dirty diaper and soiled bed and she had several bruises, a long cut on her leg that had already started to scab, and a bump on her leg! When asking the nurse and everyone else there what happened to her, our only answer was, they didnt know. Nothing is in her chart!!!! This is inexcusable! She is injured. I have numerous pictures! How did no one document it? Follow protocol? Get her medical attention? There was only 6 days in between us seeing her. So we know what time frame it happened. And even after bringing this to everyone's attention, the Doctor still was not called, and wont be in until tomorrow. I need answers!

  • Yolanda Shine
    ★★★★★ 2 months ago

    I chose to recover here after complications from a back surgery age (51) for a few reasons one being my dearest and oldest friend age (90) this month has just moved here. So I figured I could have her as more support. The therapy staff and the ones that worked with me are beyond FANTASTIC. There were a few days I felt sorry for myself and had a cold and with their kind words and support and even willing to split sessions I was able to get the therapy I so badly needed and even some therapy in my room. The atmosphere in the therapy area is that of a family laughing,clapping,and yes waving go get em attude everyday smiles and see you tomorrow and great job is heard as much as a hello. The nurses for all they have to do and sometimes as a call in they are there and with a smile and how's it going today can I help I looked forward to each nurse I was introduced to and thankful for all those that personally cared for me I Thank you ALL. The CNA'S the hustlers in the halls answering lites, delivering meals, giving showered, transporting throughout the facility etc... And I am proud to say that my daughter is of a group of new hires, she enjoys her time here. This is not a job for just anyone and for those that truly enjoy this work it's not considered a job it's more and it shows both ways. Thank you The religious persons admistering communion rosaries,prayer cards and services. The activities WOW what a great group of persons to get all out there and give it a try. The meal service persons great job these were such great meals n beverages and snacks presented in a very distinguished way and very flavorable. Great job on snacks and nite time meal. I have just left the facility to finish recovering at home and I will always be so grateful for the EXCELLENT care I received from every department I came across and every person I had contact with. Thank Each and Every Single One of You. You are all very special to me I did read all the reviews and I am sorry you or your family didn't receive the same results I have had and i'm sure it's being addressed. Tried to give 5 stars wouldn't go

  • Rachel Smith
    ★★★★★ 4 months ago

    Terrible experience while my grandmother stayed after recovering from surgery. Sanitation was nonexistent. Employees were terrible, and could careless about anything but gossiping and talking among each other. Neglected to ever come when she rung her "button" to get help. Medication and pain medication took OVER AN HOUR to ever get. They lost EVERY SINGLE article of clothing she came with, was brought to her, and had no idea where they went? This facility should be shut down. Immediately.

  • Karen Driscoll
    ★★★★★ a year ago

    My dad had a wonderful experience at this facility. The desk staff, physical therapy, occupational therapy as well as the nurses and the aides treated my dad wonderfully. He was not only happy there, but I actually think he is going to miss all the people he met. He especially loved his nurses aide Abby. She was so wonderful with him. I will miss her as well. She puts the patient and the family first and foremost. I couldn't of asked for a better place for my father to heal after his fall. Thank you for all you have done to help my father regain his strength to get released.

  • Janet Zehr
    ★★★★★ 9 months ago

    My husband was sent there for rehab after suffering pneumonia in February, 2018. The therapy was good, except for the day they brought him to the therapy room and there was no one to work with him, as his regular therapist was on vacation. My main complaints were as follows: The facility was dirty. The carpets looked like the had never been cleaned. The bathroom was not clean, either. They lost a brand new shirt that he had only worn once, even though I told them I would be bringing his laundry home. They misplaced one of his hearing aids, which I later found in the bundle of laundry I had brought home. The food was terrible. There was no choice of items if you did not like what they were serving. He was forced to eat in a dining room with residents who were severely demented and kept yelling and calling out. No effort was made to assist residents who needed help eating. They did not help him in brushing his teeth and other personal hygiene. There were signs all over bragging that they were a "5 star" facility. I wonder how they ever got that rating.

About Harris Hill Nursing Facility L L C

General Information

Legal Business NameHarris Hill Nursing Facility LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 8, 1992 (28 years)
Capacity192
Residents185
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Harris Hill Nursing Facility L L C

Harris Hill Nursing Facility L L C was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 26, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmHealth InspectionProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Harris Hill Nursing Facility L L C require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 40min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
50min
1hr 15min
ReportedExpected
RN
4hr 30min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.7%
100.0%
100.0%
100.0%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
99.3%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.7%
35.9%
36.8%
36.4%
51.3%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.1%
9.9%
9.5%
10.1%
15.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.5%
5.0%
12.2%
9.0%
16.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents whose ability to move independently worsened
23.6%
19.5%
17.9%
14.5%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who received an antipsychotic medication
10.7%
15.3%
20.7%
19.1%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents whose need for help with daily activities has increased
3.5%
1.4%
2.1%
5.3%
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who lose too much weight
0.0%
1.7%
0.0%
0.9%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who have depressive symptoms
1.4%
2.0%
2.0%
2.9%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents with a urinary tract infection
2.7%
4.0%
5.4%
7.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents experiencing one or more falls with major injury
0.6%
0.0%
0.6%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.6%
99.0%
98.2%
98.1%
81.9%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
98.3%
98.3%
98.3%
83.3%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.3%
57.2%
59.8%
81.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who made improvements in function
0.3%
0.3%
0.0%
0.5%
9.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
1.3%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.7%
0.0%
0.3%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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