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White Oaks Nursing Home

  1. Skilled Nursing Home Facilities
  2. New York
  3. Woodbury Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Elizabeth Weir
    ★★★★★ 2 months ago

    Both my mother and uncle were here for subacute rehab this year. I was so pleased with the staff and the care they gave my family members. All of the staff was warm, efficient and knowledgeable. I trusted their intuition and felt safe that they were caring for my family. They both got excellent rehab and it was the perfect transition from the hospital to home. I would highly recommend this facility.

  • Joan Santora
    ★★★★★ 10 months ago

    The nurse who gave the meds. in the Rehab. Center was excellent; however, there was one shift of aides who had very poor attitudes and made completely false statements about me accusing me of saying things that were totally inaccurate. WARNING: A nurse, or whatever her job description (in a dark blue outfit) was, behaved one night as if she was a psychiatric patient having a breakdown!! She and another staff barged into my husband's private room and started yelling (with her face appearing all contorted ) in front of my husband and myself, my daughter and a friend. She DEMANDED that my husband leave immediately ( it was about 11p.m) and go to a hospital in spite of the fact that he was being treated right in his room. After she ranted and raved for a while she was calmly and nicely asked by us to please leave the room. We were completely baffled! On her exiting from the room she yelled out that she was calling security and did so! The security guard was very nice, calm and appeared totally as perplexed by her behavior as we were. I had never even spoken to this "nurse" although I had noticed that she several times had looked at me in the hall and given me a look that was anything but friendly in spite of me smiling at her. After such an outburst of insane behavior we decided that we should get my husband out of this place a.s.a.p., which we did. The doctor in charge of my husband had reported to a family member well before this incident that he spoke with me on the phone for a long time regarding my husband. This never happened.... he never called me!! My husband was only at this facility for 4 days....4 days we will never, ever forget!

  • James Homes
    ★★★★★ 10 months ago

    My father was a resident at White oaks for 6 weeks. Our family has nothing but praise for the staff and facility. White oaks is run by professionals and compassionate healthcare workers. The facility is well kept and our experience was 10 stars!! Thank you White Oaks!!!

  • James Muldoon
    ★★★★★ 11 months ago

    My dad spent the last year plus of his life, at this facility. The staff (entire staff) was great, every one treated him as he was a family member of their own. The entire stay was very pleasant! :)

  • Mary Ann Russo
    ★★★★★ 10 months ago

    Do not send your loved one to the Nursing home!! They were completely negligent towards my mother. She had had a stroke and they didn't send her to the hospital. She passed away after much distress 11 days later.

About White Oaks Nursing Home

General Information

Legal Business NameWhite Oaks Rehabilitation And Nursing Center
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 30, 1987 (32 years)
Capacity200
Residents192
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for White Oaks Nursing Home

White Oaks Nursing Home was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of New York Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 1, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMake sure that paid feeding assistants 1) completed training; 2) work under the supervision of a RN or LPN; and 3) feed only residents who have no complicated feeding problems.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of White Oaks Nursing Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 30min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 30min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.4%
99.4%
99.4%
96.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.5%
63.2%
69.0%
69.2%
51.3%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
30.4%
26.9%
23.2%
23.6%
15.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.9%
7.1%
11.8%
5.1%
16.6%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents whose ability to move independently worsened
7.7%
9.1%
8.0%
8.5%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who received an antipsychotic medication
18.8%
10.0%
18.3%
8.3%
13.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents whose need for help with daily activities has increased
3.6%
6.4%
4.9%
5.3%
6.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who lose too much weight
5.0%
5.0%
10.2%
14.0%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.7%
1.3%
1.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who self-report moderate to severe pain
8.6%
6.5%
13.8%
16.7%
7.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who have depressive symptoms
3.6%
5.8%
4.3%
7.5%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents with a urinary tract infection
1.8%
1.3%
2.4%
3.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents experiencing one or more falls with major injury
0.4%
0.9%
0.4%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.0%
95.1%
96.6%
95.6%
81.9%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
98.4%
98.4%
98.4%
83.3%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.1%
63.2%
74.5%
80.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who made improvements in function
6.3%
9.0%
15.1%
9.9%
9.4%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
0.7%
0.7%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.6%
0.3%
0.3%
0.8%
Q4 2016Q1 2017Q2 2017Q3 2017NY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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