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Arbors At Carroll

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • ★★★★★ a month ago

    Had my father there for a week for respite care. He has dementia and doesn't function well. He never knows what day it is, and asks the same questions 20 times a day or more. I had 3 requests of this facility for the week. 1- He needs to eat his meals in the dinning room at a table. 2- When it is time for him to do something (ex. shower, walk, leave room, etc.)- Don't ask him if he wants to do it - just tell him it's time for him to do it. 3 - Please do not give him my phone number. He took his meals - in bed - in his room instead of the dinning room. I was told my requests don't matter - he is cognizant (really? I'd like to know how) and can choose. I was getting an average of 20 phone calls a day. I found staff's paperwork in his pocket with my phone number on it. The day I went to pick him up - he looked as though he hadn't showered, shaved, trimmed nails, or combed his hair all week. I wouldn't recommend this facility to anyone who cares about a family member. They don't respect the family's wishes about the care of a loved one.

  • ★★★★★ 11 months ago

    All residents are treated with respect and dignity. They care for residents like they are family. It is a very clean facility. They offer great therapy and they get you back home as quickly as you feel comfortable. We offer activities every day of the week. There is something for everyone to enjoy. I would recommend this facility to any of my loved ones.

  • ★★★★★ 11 months ago

    Arbors at Carroll is a very nice place to work. The folks working there are helpful and attentive to resident's needs. The therapy team is the best in the area!

  • ★★★★★ 11 months ago

    I would not recommend this facility for anyone. Our family member was at Arbors of Carrol for two weeks for rehab and recovery and we were greatly disappointed. Our family member was REPEATEDLY mistaken for another family member who happened to have been there just weeks prior (they share the same last name). Our family member was even transported off of the grounds to the hospital for a follow-up appointment because they thought she was the other family member. Our family member's hearing aid was stepped on by a nurse and broken. Resolution has been frustrating and obscenely delayed. This facility is grossly mismanaged.

  • ★★★★★ a year ago

    The entire team at Arbors at Carroll has a strong passion for serving others and it genuinely shines through each day!

About Arbors At Carroll

General Information

Legal Business NameCarroll Opco LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 13, 1980 (38 years)
Capacity100
Residents92
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Arbors At Carroll

Arbors At Carroll
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 21, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintKeep each resident free from physical restraints, unless needed for medical treatment.

August 18, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,625 fine

November 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Arbors At Carroll require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 20min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
50min
1hr 15min
ReportedExpected
RN
3hr 30min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
100.0%
100.0%
100.0%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
96.2%
96.2%
92.1%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.7%
52.4%
54.0%
69.1%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
43.3%
39.7%
38.9%
37.7%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.1%
26.3%
22.0%
17.9%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
22.2%
23.9%
23.1%
25.0%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
20.0%
19.4%
8.5%
8.8%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
9.6%
8.3%
10.7%
13.6%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
1.4%
6.3%
5.1%
5.3%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
4.4%
2.0%
3.8%
0.0%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.3%
2.6%
6.7%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
3.8%
9.3%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
1.4%
2.5%
3.8%
6.6%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
2.2%
1.2%
3.7%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
1.3%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.7%
92.3%
93.6%
87.9%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
94.5%
94.5%
94.5%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.8%
66.6%
61.9%
47.9%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
39.0%
31.8%
38.6%
38.8%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.9%
3.6%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
2.0%
2.0%
1.0%
0.8%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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