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Eastgate Health Care Center

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • ★★★★★ a month ago

    They don't deserve any stars. I reported this place to the state about 11 years ago when my grandpa was in there and now I'm going to again. They have nurses signing off saying they give patients medication they aren't giving them. They let someone who's in there for rehabilitation pee and poop themselves because the aides are too busy playing in the hallways. My father in law was there for rehab and also my best friend of 37 years. She was there for one week and received one bath. Her hands are contorted so hey had me sign her name to her financial responsibility paperwork without even my initials to show I signed for her which was probably illegal. Never once did her laundry get taken care of after telling her they would wash her clothes. Keep in mind she peed and pooped herself because staff doesn't answer call lights. They told me they work very hard to make sure their residents get the best care they can give while they are there. If that's you're best I'd hate to see your worst. People please do don't let your loved ones sit in this place or you just may not end up bringing them home.

  • ★★★★★ 2 months ago

    The only reason I gave it a one star rating is they don't offer minus stars. After my wife lost her leg below the knee this was the closest place we could find. She had already lost one leg and had a prosthetic leg and she was there to strengthen her leg to make it easier to stand and walk when she got her other leg. I would come in around 2pm and stay till around 10pm I showed up early one day and she was out of the room so I ask where she was and they said she was in therapy I said why didn't they take her leg and they said they didn't no she had one. The only reason she was there was to work on that leg. After complaining to them they tried to use her leg after a week I came in early again and her leg was in the room so I ask them again and they said it keeps falling off, A prosthetic leg works like chinese handcuffs So I had to train them on how it works. Buy now we had wasted three weeks a week later they took her off all medication she was in a tremendous amount of pain and could not sleep she was also coughing a lot and I ask them for a chest x-ray and they called me at 2am and told me she had double pneumonia them they called me again a 8am and told me she has been falling asleep and couldn't work with therapy so she had to either go home or I could pay $300 a day. I ask them if they voiced concerns with the doctor. They said no that the doctor didn't have anything to do with therapy and I said the doctor took her off methadone cold turkey that is the same thing as being on heroin you have to gradually take them off not all at once. They refused to talk with the doctor and forced me to take her home. They forced her into such a deep depression that she quit dialysis and died 11 days latter. They poor decisions they made KILLED my wife. So if you hate your mother in law take her here.

  • ★★★★★ 4 months ago

    My grandma has been admitted to Eastgatespring several times over the last year and the staff has taken such good care of her every visit. The latest visit, she returned to Eastgatespring to rehab her broken femur - the therapists were so friendly and kind. She LOVED getting her hair done at the salon and enjoyed all the activities available for the residents. We were able to bring the whole family in around Christmas time so we could celebrate with her and the staff was nothing but helpful and accommodating. During her time at Eastgatespring, there was never a concern about her level of care, like there were at other places. If we didn't get a chance to visit, we could call the nurses and get updates without question. The nurses and staff seem to really care for their patients and I'm glad my grandma and our family has had such a great experience with Eastgatespring!

  • ★★★★★ 4 months ago

    I would recommend Eastgatespring to anyone in the area in need of care. I had a relative who was admitted to Eastgatespring following a surgery, which was complicated and required attentive nursing care and intense rehabilitation and my family and I couldn't have been happier with the care that we observed at Eastgatespring. The nurses and aides made sure my grandpa was comfortable and his medications were administered properly, which had been a problem other places. His physical therapists truly made a difference in his rehabilitation and we are convinced that it's because of them he was able to return home. I can't say enough good things about Eastgatespring and their staff. Thank you, Eastgatespring!

  • ★★★★★ in the last week

    So far so good.

About Eastgate Health Care Center

General Information

Legal Business NameEastgate Health Care Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1990 (28 years)
Capacity189
Residents168
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Eastgate Health Care Center

Eastgate Health Care Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

February 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

April 7, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Eastgate Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 35min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
40min
1hr 15min
ReportedExpected
RN
3hr 45min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.3%
99.3%
99.3%
99.3%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.1%
99.2%
99.2%
100.0%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
62.7%
70.8%
62.5%
67.9%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.1%
24.1%
18.8%
21.8%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.6%
9.6%
7.3%
8.7%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
8.1%
8.5%
9.3%
10.7%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
16.2%
13.3%
14.9%
16.4%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
14.2%
27.2%
23.2%
20.1%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
9.4%
9.8%
10.0%
5.7%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
2.1%
4.9%
4.8%
2.0%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
4.9%
6.5%
6.5%
17.6%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
3.9%
6.8%
1.5%
4.1%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
3.9%
4.5%
3.1%
2.4%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
2.9%
1.3%
1.3%
1.3%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.6%
97.6%
97.8%
97.3%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
95.1%
95.1%
95.1%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.6%
77.8%
78.1%
78.8%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
22.7%
30.6%
38.5%
43.6%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.5%
0.0%
0.5%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.3%
0.2%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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