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Hillside Plaza

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  2. Ohio
  3. Cleveland Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • D Woodson
    ★★★★★ 3 weeks ago

    My mom has been at this nursing home for some years. I have seen staff come and go but now it's time for my mom to move to another facility. I got into it with a nurse about my mom, I told her I could move my mom she told me to go ahead. Now 2 weeks later my mom has blisters on her arm. So now I'm not even being notified about her care. Oh nothing ever happened to the nurse. So it's okay for her to talk to staff and family members any way she wants to. No family member or staff should be treated with disrespect. Do NOT send your loved ones here, especially with nurse Terri.

  • Ronald Patterson Sr
    ★★★★★ 5 months ago

    I have a friend there i went to visit a week ago they need to have the health commission go in there cause they don't take good care of there patients the place stinks of urine,they need to shut it down i would never recommend anyone to take a love one there not even an enemy.

  • Penny Williams
    ★★★★★ 10 months ago

    This nursing home is really unprofessional they pass meds when there not suppose to they don't give patients there meds on time that night shift is really ghetto. The nurse is really unprofessional is always has a attitude you can't talk to her she always rolling her eyes and talking over you she changs people medication without there permission that can really be a danger to there health her name is sasha she still works there for what reason I don't know she's not fit for this type of work .

  • Jade Velasquez
    ★★★★★ a year ago

    This is the worst nursing home that I have encountered thus far! I was visiting a friend yesterday when I noticed that her roommate (elderly lady)was unable to feed herself, after visiting my friend for 2hrs, no one came in the assist the elderly lady in eating, positioning her, assisting her with a bed pan/ bathroom or changing her, when I asked one of the staff members to attend to the lady to help her eat, the staff member just walked out... it was very obvious that the elderly woman didn't have any visitors that day and the staff treated her as if she had no loved ones... it's obvious that the staff are not doing their job and as a retired nurse of 30 years, I was completely offended and distraught at what I saw...seeing this is the reason why I cared for my own mother. If you are looking for a nursing home for a loved one... THIS IS NOT THE NURSING HOME TO LOOK FOR!!!!!

  • Bonnie King
    ★★★★★ a year ago

    I was very skeptical of this place because of the reviews but was very pleased with most of the people who work there. They seem to be very professional and very caring. I don't know why the other reviewers gave such a bad review...I haven't found any of what they said. My friend is there for Rehab after a stroke and their rehab team is very dedicated and caring.

About Hillside Plaza

General Information

Legal Business NameEuclid Hill Health Investors, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity47
Residents36
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hillside Plaza

Hillside Plaza was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 23, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hillside Plaza require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
45min
45min
ReportedExpected
LPN
1hr 10min
1hr 25min
ReportedExpected
RN
4hr 20min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
94.4%
94.4%
94.4%
94.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
97.1%
96.8%
90.9%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.1%
25.8%
10.7%
12.9%
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.5%
14.9%
16.9%
16.5%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose ability to move independently worsened
0.0%
4.8%
-
15.0%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
15.4%
15.4%
28.6%
15.4%
15.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
7.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who lose too much weight
3.6%
7.4%
7.1%
6.9%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who self-report moderate to severe pain
46.2%
66.7%
79.3%
86.7%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
3.2%
0.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a urinary tract infection
3.0%
2.9%
3.2%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.1%
65.1%
57.4%
58.2%
86.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.4%
60.5%
60.5%
60.5%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.4%
-
-
68.8%
66.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
5.6%
3.2%
3.4%
2.9%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
3.1%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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