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Willow Park Convalescent Home

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  2. Ohio
  3. Cleveland Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • sweedee3
    ★★★★★ 6 months ago

    The nurses there don't believe they should do much of anything, other than pass pills. They can barely tell when a resident is seriously ill. Lazy! The workers run this place and have the administration afraid to tell them what they need to do to get their paychecks. Fire everybody and start with a whole new complete crew. Would only recommend this place to my worse enemy.

  • MsLove31 Whoo
    ★★★★★ 8 months ago

    Always short staffed. Lazy nurses,residents don't have heat. It's CD in all rooms. Lousy food, state is always in the building. Residents are disrespectful and rude to staff members,visitors and other residents. Needs major maintenance and the maintenance man is incapable of the job. Has New administrator every other month. Cold food, no linen or diapers. Residents are allowed to do drugs and drink.

  • Sarita Graham
    ★★★★★ a year ago

    My son worked here. He says they have no air-conditioning, they are understaffed, and there is a bed bug infestation here. This does not seem like a decent place for anyone.

  • Shawna Fitzpatrick
    ★★★★★ 2 years ago

    DO NOT put your loved one here!!! This place is a dump. I went to visit one of my family members that had been placed here and I was shocked and disgusted, As soon as I got off the elevator, one of the workers was yelling at a resident. The furniture in the rooms on the 2nd floor is old and the mattresses are old and thin. The curtains in the rooms were falling off and the sheets had holes in them. The staff treat the patients with dementia HORRIBLY!!! They need to shut this place down. There is a distinct difference between the 1st floor and 2nd floor. I feel sorry for the residents who are forced to live there. They are not treated with dignity or respect. This place reminds me of a animal shelter for HUMANS!!! The residents are treated like prisoners. The residents look miserable there. They shove trays in front of them during dining like pets. Also, the sanitation of this place is questionable. DEPRESSING AND HORRIBLE PLACE!!! DO SOME COMPARISONS! LOOK AT WILLOW PARK AND THEN LOOK AT MENORAH!!!

  • Shavon Finesse
    ★★★★★ 2 years ago

    I was trying to get in here to work as a STNA. After visiting a family friend I was delighted to be passed over for employment. It strongly smells like old urine on the second floor and in the elevator. Their 2nd floor "quiet room" is closed off and depressing. I'm guessing it was the family room until the TV was taken out. The nurse's are mean and the receptionists are all rude with nasty attitudes. I didn't see one STNA providing any type of care. DO NOT SEND YOUR FAMILY MEMBERS HERE.

About Willow Park Convalescent Home

General Information

Legal Business NameEmbassy Willow Park LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 7, 1991 (28 years)
Capacity135
Residents116
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Willow Park Convalescent Home

Willow Park Convalescent Home was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.

May 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$3,218 fine
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Willow Park Convalescent Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 10min
ReportedExpected
CNA
1hr 10min
35min
ReportedExpected
LPN
30min
60min
ReportedExpected
RN
3hr 30min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
93.3%
93.3%
93.3%
94.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.0%
99.1%
99.0%
99.0%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.5%
30.8%
35.4%
40.9%
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
10.8%
10.4%
10.0%
8.0%
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.7%
15.7%
20.4%
22.0%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose ability to move independently worsened
24.4%
24.1%
24.7%
15.1%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antipsychotic medication
18.4%
22.0%
15.7%
14.8%
15.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose need for help with daily activities has increased
10.1%
7.5%
5.0%
7.1%
7.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who lose too much weight
6.4%
0.0%
5.8%
7.7%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of high risk long-stay residents with pressure ulcers
2.0%
0.0%
0.0%
0.0%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a urinary tract infection
1.8%
0.9%
0.0%
1.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.7%
0.0%
1.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

63.6%
84.3%
86.2%
60.2%
86.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.7%
74.3%
74.3%
74.3%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.9%
62.2%
77.7%
74.4%
66.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who made improvements in function
25.6%
14.8%
10.3%
13.3%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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