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Arbors East Subacute And Rehab Ctr

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Nechille Turay
    ★★★★★ 3 years ago

    My uncle has been there 2 days now. I'm not impressed at all. The ONLY reason he's in this particular facility is because it's near me, he has a friend who resides here and he's Only here temporarily for physical therapy. I've never seen a facility with conjoining bathrooms, 1 dresser for 2 residents to share. The nurse and 1 of the aides were very rude and nasty to me. I was wearing shrubs so they assumed I was on staff rather than a family member But that doesn't excuse rude behavior. When the nurse realized I was in fact a family member, she apologized But the damage was done as I'd already witnessed her unprofessional behavior. She also left the used insulin syringe on his bed side table and was asked to remove it. However, the aide Linda was very nice, caring and hard working. And the aides who picked up his tray and brought ice were very nice. I'm a nurse myself, have worked in many facilities. I witnessed a kitchen staff member have her young daughter serving dinner trays, which she nearly spilled the entire tray on my uncle because it was too heavy for a small child to be carrying. There is nothing colorful or special in the presentation or flavor of the food. The hot plates and coverings are old and battered. The staff is very loud in the hallways conversing with one another. And the housekeeping is subpar at best, his bed side table has been greasy with food stuck on it, and food smashed into the floor from lunch. I am counting down the days til he can get out of here. He won't be back again.

  • white chocolate
    ★★★★★ 3 years ago

    No help from anyone and the employees who actually help the residents are punished. Have never seen a doctor and they took away meds that have been on for years.

  • Kev Ro
    ★★★★★ a year ago

    If you want to dump off somebody to die this is the place for you. A patient recently came here to get back on their feet after six weeks in the hospital. They recieved next to no physical therapy. Therapy on the weekends does not happen. If it did patients would get out of there faster and the facility can't make as much money. One day the patient refused therapy and they were left in their room. They were developing pnomonia for 2 days and nobody seemed to notice, or care, that the patient was no longer speaking and slipping in and out of consiouness. Heart rate was very high and blood oxygen levels were slipping to dangerous levels. Breathing was very strained. The family had to interviene to get an ambulance. The so called nurse on duty was not able to tell the medics what, if any, medications the patient was on. The medics, doctors at the hospital and the family will not allow the patient back to Arbours East. This place is pathetic. No accountability for anything, worse than a VA facility. Edit: The state shut them down. Thanks State of Ohio!

  • Mary Stoots
    ★★★★★ 3 years ago

    I was sent there, and my husband immediately removed me. It's terrible.

  • Jane Runkel
    ★★★★★ 7 years ago

    Do NOT put loved ones or friends in this facility. Not a nice experience.

About Arbors East Subacute And Rehab Ctr

General Information

Legal Business NameColumbus East Opco LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 3, 1991 (28 years)
Capacity99
Residents79
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityYes
Auto Sprinkler System In Required AreasYes

Ratings for Arbors East Subacute And Rehab Ctr

Arbors East Subacute And Rehab Ctr was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 7, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

October 12, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

July 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionMake sure that all required doctor visits are made personally.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

March 8, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 2, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,208 fine
---Payment DenialPayment denial for 12 days
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CManyPotential for Minimal HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
BSomePotential for Minimal HarmHealth Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.

December 7, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

December 7, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$19,208 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Arbors East Subacute And Rehab Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 15min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
40min
1hr 15min
ReportedExpected
RN
4hr 5min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.7%
89.9%
89.8%
89.8%
94.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.2%
45.8%
34.8%
45.6%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
44.6%
57.5%
55.6%
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.5%
14.3%
13.3%
11.1%
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.0%
29.4%
17.0%
32.7%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose ability to move independently worsened
12.7%
15.5%
20.0%
13.8%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antipsychotic medication
17.2%
15.8%
11.7%
23.0%
15.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose need for help with daily activities has increased
2.8%
7.2%
6.1%
8.8%
7.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who lose too much weight
4.7%
5.9%
11.6%
9.5%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of high risk long-stay residents with pressure ulcers
10.3%
8.8%
7.7%
4.2%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who self-report moderate to severe pain
4.5%
6.0%
3.3%
1.6%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who have depressive symptoms
1.4%
2.4%
6.1%
2.9%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents experiencing one or more falls with major injury
3.9%
3.1%
1.2%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.2%
81.1%
78.9%
74.3%
86.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.1%
86.7%
86.8%
86.8%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.9%
57.0%
59.0%
-
66.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
29.5%
18.9%
25.9%
30.0%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
2.3%
4.3%
6.2%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who newly received an antipsychotic medication
1.7%
1.0%
0.7%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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