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New Albany Care Center

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  2. Ohio
  3. Columbus Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Trae Fall
    ★★★★★ 3 months ago

    My father was in this facility and had the worst experience. He was neglected and I would not recommend. The facility looks good and the initial treatment is all for show. You must visit your loved one daily and ensure they get the appropriate care. Keep a journal and record what you are told and how they are doing. Document EVERYTHING!! There were a few great staff but they could only do so much. As a society we must do a better job in how we treat older adults. They have paid their dues and this should be a time they receive services and care available to them.

  • Ninel Kushner
    ★★★★★ 8 months ago

    My 82 year old Mom was in need of a post-hospital rehabilitation stay and I am extremely happy that we chose the New Albany Rehabilitation Center. From the moment that she arrived there my Mom and all our family were treated with dignity, respect, compassion and a friendly smile. All our questions were always answered right away, all needs were met. The impeccable cleanliness of the patient rooms and hallways, the tasteful decor that makes the place look more like a 5 star hotel rather than a skilled nursing facility and especially the unsurpassed quality of care provided by confident, dedicated, and professional employees makes the New Albany Rehabilitation Center hands down the best place in Columbus Ohio for rehabilitation and skilled nursing care. When my Mom was admitted there she wasn't even able to stand on her own and by the end of her stay she was able to walk and got back to the level of functioning that she had before her illness. That's an amazing result which was above and beyond our expectations. I wish to express my sincere gratitude to all the hard working employees of New Albany Rehabilitation Center.

  • Carolyn Williams
    ★★★★★ 5 months ago

    This was not my first choice for rehabilitation after total knee replacement, however, I loved this place. I spent 12 days here going through PT and OT to get me back home. My thanks to Jeremy Evans and his staff of Jackie and Kathleen just to mention a few. The nurses, especially Kassie and Meg were exceptional the STNA staff including Regina and Annalou and the others on day and afternoon shift are fantastic. They made me feel like I was a member of the family rather than a patient. The only drawback was the food but this is an institution so I guess it's to be. But I would wholeheartedly recommend this facility if you want to be treated like "family ".

  • Sarah Mlnarik
    ★★★★★ 9 months ago

    I have been an employee at New Albany Care Center for about 6 months now, and I can confidently say it is the best place I have ever worked. I drive to work every morning knowing that I will be surrounded with like-minded staff who are there to treat each resident with the best care possible and who are willing to help each other however they can. With prior experience working at Assisted Living communities, New Albany Care Center in by far the best. I know that if my parents/grandparents were in need of an assisted living community or rehabilitation, I would strongly recommend New Albany Care Center if they were searching for quality care.

  • Leo Welsh
    ★★★★★ 9 months ago

    I have always found the staff at New Albany to be friendly and helpful. They are always ready to lend a hand. The food is wonderful! The people who live there are happy and are well card for. This is a great place.

About New Albany Care Center

General Information

Legal Business NameNew Albany Care Center Limited
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1998 (22 years)
Capacity67
Residents60
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for New Albany Care Center

New Albany Care Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 29, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
BSomePotential for Minimal HarmHealth InspectionUpon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of New Albany Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 45min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
1hr 10min
1hr 10min
ReportedExpected
RN
4hr 30min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.6%
96.7%
96.7%
96.7%
94.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
100.0%
100.0%
96.2%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.0%
10.0%
-
-
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.8%
-
-
-
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
10.7%
8.0%
7.7%
15.4%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antipsychotic medication
24.0%
15.0%
-
-
15.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
24.1%
24.0%
7.7%
3.8%
7.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
0.0%
4.3%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of high risk long-stay residents with pressure ulcers
6.6%
6.6%
0.0%
-
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
3.6%
0.0%
0.0%
0.0%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who have depressive symptoms
3.4%
8.0%
3.8%
0.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a urinary tract infection
0.0%
4.0%
3.8%
3.8%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents experiencing one or more falls with major injury
3.4%
3.8%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.1%
90.8%
91.8%
90.9%
86.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
89.7%
89.7%
89.7%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.7%
70.5%
70.9%
72.8%
66.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who made improvements in function
15.6%
14.1%
15.8%
9.4%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who self-report moderate to severe pain
2.7%
2.5%
1.6%
1.4%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.3%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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