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Willow Brook Christian Home

  1. Skilled Nursing Home Facilities
  2. Ohio
  3. Columbus Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.1 / 5.0 ★★★★★

  • Unknown Larry
    ★★★★★ 2 months ago

    It was the worst place I ever work for. I wouldn't suggest my family members to stay there. I'm thinking it's a big difference with the word,Christian in the title of the nursing home it would be better. But unfortunately it was a naive judgment on me. The Nurses and the DON shown a privileged altitude about themselves that is distasteful. Some of the workers neglect their residents too. One of the worst place to work for . I sense in the environment of " Greediness" all over it! I worked better places. My discernment of the place was not a great one.

  • Ula Lee Cogar
    ★★★★★ 2 months ago

    I've had a wonderful experience staying at Willow Brook for my rehab. The nurses were pleasant and attentive, the facility and my room was clean and comfortable, and the food was great. I was thankful for the experience I had and it was much better than other rehab facilities I've stayed in.

  • Sally Steward
    ★★★★★ a year ago

    My mother and father have been in assisted living at Willow Brook for several months. They both are happy with the care that they receive. The staff is consistent which is hard to come by in a long term care facility. Most of all, they are caring. We chose a non-profit facility that was dedicated to the mission of caring for people not just making money and it shows at Willow Brook ! The staff is flexible and will try anything to make my parents more comfortable. The administration is approachable and is very helpful to our family as we navigate this difficult time. We are very happy that we chose Willow Brook. No regrets !

  • Laura Scharer
    ★★★★★ a year ago

    I knew about Willow Brook Christian Home because my husband's father did rehab there after an injury, about 10 years ago. We were very lucky to get a room here for my mother after an illness in November 2017. After about a month in rehab/nursing, we were able to get a room for my mom in the assisted living area. We had always hoped that we could take care of my mom at home forever. She is now 98 and her needs simply were greater than my immediate family could provide. What we discovered was that Willow Brook became our extended family. The nurses and aides and activities people and dining room staff and cleaning staff and facilities maintenance crew--EVERYBODY--took both my mother and the rest of our family under their wing. If I've forgotten anyone, forgive me. They are all family now. It's not easy to make the transition to assisted living for anyone in the family, but thanks to Willow Brook, we have never second-guessed our decision. It is like we have a whole team helping us with our mom. I can call them anytime. They all know her personally. They can tell me how she's eating, sleeping, communicating, whether or not she's been smiling. They have been excellent communicators with doctors and hospitals. Something that really amazed me at first was how well the staff communicated with each other. If, for example, we talked over something with one staff member I'd head down to tell another staff member. They'd always say: Oh I know about that, they already told me. Some of you might identify with the feeling that when your parent is in the hospital or in rehab YOU have to constantly be there to advocate for them. That never hurts, but at Willow Brook, they are my mom's advocate too. Did I mention that the food is REALLY good? I could write a lot more. But just be assured I definitely recommend Willow Brook Christian Home. I have told the manager that if anyone wants to talk to a family member of a resident, I would be happy to do so and answer any questions you might have.

  • John Estridge
    ★★★★★ a year ago

    I wrote a negative review of this place out of anger. I want to apologize to everyone involved. It was a knee-jerk reaction to a situation, and the fact I am 2.5 hours away from my mom, which creates frustration for me. There was a theft of my mom's rings which were on her finger. She is a resident and suffers from memory issues. However, the management and personnel at Willow Brook have bent over backwards to help the family with this situation. They called in the police and facilitated my sibling with making the police report. David Chappell, the administrator, has poured over video from the cameras in the hallways at the facility. This place is extremely clean. My mom is very happy there and well cared for.

About Willow Brook Christian Home

General Information

Legal Business NameWillow Brook Christian Services
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 16, 1995 (25 years)
Capacity50
Residents44
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Willow Brook Christian Home

Willow Brook Christian Home was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 22, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Willow Brook Christian Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
1hr 10min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
91.9%
91.9%
91.9%
94.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
100.0%
100.0%
97.0%
95.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
42.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.8%
10.0%
10.7%
11.5%
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.7%
18.5%
18.4%
28.2%
18.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose ability to move independently worsened
10.5%
13.9%
14.3%
15.2%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who received an antipsychotic medication
18.2%
6.7%
14.3%
24.0%
15.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents whose need for help with daily activities has increased
5.3%
8.3%
11.4%
15.2%
7.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who lose too much weight
2.9%
0.0%
3.0%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
2.6%
2.4%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
12.8%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who have depressive symptoms
5.3%
5.6%
2.9%
3.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
2.3%
2.5%
2.6%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.5%
100.0%
100.0%
95.6%
86.3%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
93.2%
93.2%
93.2%
82.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.1%
70.5%
85.0%
80.4%
66.9%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who made improvements in function
6.8%
6.0%
7.1%
3.7%
14.6%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.5%
1.4%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.7%
Q4 2016Q1 2017Q2 2017Q3 2017OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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