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Village At The Greene

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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • ★★★★★ a month ago

    If you love your family member, please do not put them in this home. They are severely understaffed, and for the most part lack any compassion for those under their care. We are so disappointed with what goes on when family is not around. I had no knowledge of this place prior to putting my family member in here.

  • ★★★★★ 3 months ago

    Beautiful building with nice landscaping, restroom nice and clean for visitor.. on the other hand worst place ever!! My sister is here and to fragil to move so we are stuck with her here. She is a hospice patient and her wonderful nurse from hospice cares to much for her to move her it would be to painful for her.. i wish i would have never brought her here i wish i would of chosen some where else.. they are under staff and just seems like they don't care it takes them 25 to 30 minutes for some one to come in and help her to the restroom after she pushes the light button and then we normaly would have to walk down to the nurses station to go and get help.. so they have moved my sister closer to the nurse station so lets see is this helps.. i feel like all they care about is there pay check and not there patients... now i will say there are maybe two nurses that care but thats about it.. and my sister has only be here a few weeks.. its sad that you have to throw a fit to get better patient care for your loved one .. i highly recommended not to use this nursing home.. if there was a minis star buttim it would be minis 10 stars.. beautiful building terrible service..

  • ★★★★★ a year ago

    Absolutely the worst place you can ever take a loved one!!! My dad needed some physical therapy after a major leg surgery. They have 1 or 2 people working the whole floor after business hours. My mother even had to change his under garment because she couldn't find anyone to help him to the bathroom! He was even able to completely take his bandages off of his leg while my mom was taking a nap. His leg was sliced open from knee to ankle on both sides! The nurses call button only turns on a small light outside of their room, not at a nurses station that they don't even have! They can't even see the light if they don't walk past the room, which they never do!! My dad is 80 and doesn't realize what he is doing a lot of the times. I don't know what he would have done to his leg if mom wasn't there with him! They don't listen when you tell them about any medications they are on, the so called "doctor" makes his own decisions even when your telling them that is not the way they take it! I am so mad at this place, we are taking him home to care for him ourselves even through he should still be somewhere that can care for his leg recovery. I don't blame the workers, they were all very nice. I blame the "for profit" company that don't have the coverage they need to take care of these people the way they deserve to be taken care of. You could hear people hollering all down the hallway. I don't like leaving negative reviews on anything but i just wish someone else would have left a true review on here before we picked this place. It is a brand new building and was close to their home. Don't let the newness fool you!!

  • ★★★★★ a year ago

    the Village at the Greene-- team is very friendly, accommodating, & passionate to each resident in their own individual way. inside the building, (which they are now working on completion of phase 2)-- is huge. very nice rooms, bathrooms, spacious halls/neighborhoods, inviting, warm, & homey. it surely doesn't look or feel like your in a nursing home/facility. I have visited many senior homes over the past several months/years, & this would be my amongst my top choice for my loved 1's if the situation was ever needed. in response to the person whom their father stayed here... im quite positive the situation you referred to was an isolated incident. there are nursing stations, but the nurses don't sit in the "room" all day, they are out on the floor, or in a resident room giving meds or doing end of shift reports. the stna teams are also available to assist residents (in each neighborhood/unit) when they are not busy w/ another resident depending on what their need or situation is... its a very nice quiet, peaceful environment, inside V.O.G. & yes, you may have 1 or 2 residents that holler out. that is common in a nursing facility, (no matter where you are in any health care environment/home)-- but, those are also isolated incidences. each resident is a unique, special & inspirational human being. also, most homes also smell like "homes". ---- V.O.G. does not, the housekeeping/environmental services team take special care to stay on top of cleaning & attentively address any issues that may arise. the dietary teams menu's are well thought out & complementary & personable. they offer a variety of substitutes to satisfy many pallets, or dietary issues each individual may have. I feel V.O.G. team goes above & beyond the health care field to make sure each resident & their family & entire health care team, feel welcome & at home... you honestly couldn't ask for anything better, than V.O.G.

  • ★★★★★ a year ago

    I have worked for this company for 17 yrs. (dietary dept.) and love each & every resident I care for & the staff working alongside me every day. I have nothing but positive comments to say about HCF & this facility. My mom had stayed at Crestview Manor (now Village At The Greene) several times over the past few yrs. for rehab, and I most certainly wouldn't choose another facility for her to stay in, if she had to have rehabilitation again. We as a whole, do try to accomodate all residents to the best of our ability & enjoy doing so because they are just like our own family. Thank you Village At The Greene for serving our community for so many years!!

About Village At The Greene

General Information

Legal Business NameHcf Of Crestview, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 5, 1980 (37 years)
Capacity102
Residents76
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Village At The Greene

Village At The Greene
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 1, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

September 13, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

August 4, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionLimit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

October 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
ESomePotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.

May 7, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$47,515 fine
JFewImmediate JeopardyHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Village At The Greene require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 20min
ReportedExpected
CNA
50min
35min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
3hr 35min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.1%
87.7%
87.7%
87.7%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.8%
87.1%
93.2%
93.3%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
33.3%
41.7%
50.0%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.5%
24.5%
28.9%
25.0%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
26.3%
32.5%
19.5%
40.8%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
40.4%
32.7%
31.5%
25.5%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
24.3%
22.7%
21.4%
23.9%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
4.4%
6.1%
0.0%
10.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
8.3%
10.0%
3.4%
6.9%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
7.9%
14.3%
4.8%
2.4%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
6.1%
3.4%
13.0%
12.3%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
19.2%
11.3%
6.8%
5.1%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
5.8%
3.2%
3.4%
1.7%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
7.6%
4.3%
5.8%
7.3%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
5.8%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.6%
80.9%
72.7%
62.3%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.1%
76.5%
76.5%
76.5%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
54.5%
62.8%
65.7%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
13.9%
13.6%
13.0%
20.0%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
12.0%
2.6%
1.6%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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