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Laurels Of Defiance The

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • alliey collard
    ★★★★★ a month ago

    The Laurels of Defiance is a compassionate place to work. I've worked for the Laurels of Defiance for 9 years this September. I love what I do. Working as a nurse aide and doing transportation is rewarding. I enjoy knowing that I make a difference in lives of others. To hear stories from their life allows me to connect with our guests on a personal level. It's a challenge caring for others that the Laurels of Defiance rises to every day. Yes we have our rough days, but we rally around each other and help each other press on. We love what we do! Be our guest and let us rise to the challenge.

  • Tanya Bradley
    ★★★★★ a month ago

    They have the best staff around..They took care of my father in law after his hip surgery. The rehabilitation department worked good with him..The nurses were awesome and gave awesome care..Thanks for all the special care you gave..

  • Laura Fox
    ★★★★★ a month ago

    I have been an employee at the laurels of Defiance for 10 years this November. I have worked all 3 shifts and would recommend this place to my own family members. Everyday I walk thru those doors knowing that I will be able to meet new patients and make new friends. My goal as an STNA is and always will be to make your family mine! My personal motto is, " you may come in a stranger, but you will leave as part of my family." Are there ups and down? Sure, what job doesn't have those? But I say to you, that one thing that , makes this place keep going is the amount of caring, loving, and well-meaning employees that the Laurels has hired over the years. There are always things in life that can be improved or changed and we love to hear how we can make your stay just a little bit better! Don't take my word for it, come on in and check us out for yourselves! Will look forward to seeing you or your loved one anytime!

  • Victoria Calvin
    ★★★★★ in the last week

    Terrible place to have your loved ones! Seriously under staffed. They really don't care about the way this place is run. Injuries happen all the time!!! BEWARE NOT THE PLACE FOR YOUR LOVED ONE'S! GO ELSEWHERE.

  • Dale Sulser
    ★★★★★ 9 months ago

    My mother was at this facility for nearly 3 years. Poor staffing is a big issue. They need more caring staff (not robot's). My mother had a sever fall had stitches above her eye. Her toenail wrapped completely around her big toe. Nobody told me that there was no one checking her feet. Do not assume anything from this place!. There are some good people here, but most leave after awhile for better jobs elsewhere. Countless times I would look down both hallways and no staff around. There excuse well we were on break, or in another area. One day you or I could be in one of these places. Stand up and let others know when something is not right. These places will continue to get away with mistreating our love ones unless we all demand otherwise. Do your part and stand up for the elderly, your mother or father, or loved one. This place rated Number#1 in Defiance? Watch, and question what this and others like it do. Find better staff! hire more responsible people. You can do better and we insist on it!

About Laurels Of Defiance The

General Information

Legal Business NameOak Health Care Investors Of Defiance, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 31, 1978 (40 years)
Capacity107
Residents99
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Laurels Of Defiance The

Laurels Of Defiance The was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 19, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

August 15, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

January 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
CManyPotential for Minimal HarmComplaintLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
BSomePotential for Minimal HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.

March 12, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
CManyPotential for Minimal HarmHealth InspectionTrain all employees on what to do in an emergency, and carry out unannounced staff drills.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Laurels Of Defiance The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 35min
ReportedExpected
CNA
55min
50min
ReportedExpected
LPN
40min
1hr 25min
ReportedExpected
RN
3hr 45min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.3%
86.0%
86.0%
86.0%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
92.7%
97.3%
98.6%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.7%
44.2%
46.9%
41.2%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.7%
26.6%
20.3%
22.9%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.9%
25.4%
12.6%
11.9%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
10.5%
6.4%
9.9%
10.4%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
13.5%
21.3%
18.6%
13.2%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
14.0%
11.1%
9.7%
15.7%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
2.6%
0.0%
4.0%
8.5%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
4.7%
4.2%
3.2%
5.4%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
4.3%
7.1%
1.6%
3.3%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
7.7%
3.7%
4.0%
0.0%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
2.6%
3.7%
5.3%
6.9%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
1.4%
0.0%
1.4%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

78.7%
86.4%
92.8%
96.4%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
62.7%
82.7%
82.7%
82.7%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
76.0%
74.7%
77.1%
85.5%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
25.3%
22.4%
32.3%
34.0%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
2.4%
2.4%
2.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
2.7%
1.7%
2.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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