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Hennis Care Centre Of Dover

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Christine Horne
    ★★★★★ 4 months ago

    Pat's porch of Hennis is terrible. My mom was in there and the staff were rude and short with her. They let her lay in so much pain untill she had to return to the hospital. They were not caring at all. They said after she returns to the hopsital she cant come back for rehab. Praying we find somewhere more caring for her after this hoapital stay. I do not recommend this place for your loved ones. Terrible place!

  • Erik Gilbert
    ★★★★★ 2 months ago

    5 star all around. Great place to work.

  • Susan Hudson
    ★★★★★ 10 months ago

    Make sure to ask about insurance coverage. It appears that each facility has it's own in network members and facilities so I am stuck paying out- of-network fees. Pat's Porch prepares very rich food so be ready to gain weight. No fresh veggies.

  • James Klages
    ★★★★★ a year ago

    MiMy wife worked there and the staff and owners are all VERY RUDE AND INCONSIDERATE!! My wife had to be at the hospital with her mother because she was having heart problems and then turned around and held that over her head and forced her to work others shifts and doubles just to keep her job. She and others have been told that if they didn't like the way things went there to go stand in the welfare line. They have drug addicts working there and taking care of patients. One girl was caught shooting up and was walked out and fired but a staff member and that person got thier job back and the women who walked her out got yelled at for doing that. There is a lot of shady stuff going on in this nursing home I highly suggest no one ever put their loved ones in here. What really hur y me is my wife asked in advance to have a specific day off because her son was leaving for two weeks and she wanted to be home to see him leave and a women named sue told her that's not my fault you have kids. Either work or go to the welfare line. Now who in the hell says that to a mother with kids.

  • A Google User
    ★★★★★ 5 years ago

    Hennis = hoarder

About Hennis Care Centre Of Dover

General Information

Legal Business NameHennis Care Centre Of Dover Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 25, 1991 (27 years)
Capacity147
Residents129
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hennis Care Centre Of Dover

Hennis Care Centre Of Dover was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 17, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
GFewActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.

August 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hennis Care Centre Of Dover require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 15min
2hr 50min
ReportedExpected
CNA
30min
45min
ReportedExpected
LPN
1hr 30min
1hr 5min
ReportedExpected
RN
5hr 15min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.5%
92.3%
92.3%
92.3%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
94.6%
94.6%
94.4%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.6%
50.9%
38.8%
39.0%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.0%
25.9%
23.9%
24.0%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.3%
9.1%
7.9%
9.0%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
28.2%
29.0%
22.4%
18.4%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
5.5%
4.7%
3.8%
4.1%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
0.9%
1.1%
0.0%
0.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
3.5%
2.7%
5.4%
5.6%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
2.8%
2.9%
2.9%
4.1%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
33.6%
44.2%
39.3%
35.6%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
3.5%
5.4%
0.9%
0.9%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
4.3%
5.4%
3.6%
4.6%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.8%
0.0%
2.3%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.9%
96.5%
93.9%
96.7%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.0%
88.3%
88.3%
88.3%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.5%
60.4%
53.7%
54.4%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
7.0%
6.2%
4.7%
2.9%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.9%
1.8%
0.9%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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