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Heartland Of Woodridge

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I am writing this review because I want to express my appreciation and thanks to the staff who take care of my Mother every day and have for 10+ years. The staff is always pleasant and helpful. I recently had an issue that involved the business office and Cara was very helpful and put my mind to ease concerning the issue at question. I have seen other nursing facilities and find this one to be superior. My mother receives excellent care and says she likes her life there. Thanks to Jason, and Doris, two of the many aids who go out of their way to see that my Mom is treated with respect and caring, and all the staff of the 3rd floor who make a difference every day. The negative comments that I read are from those who have not visited other facilities in the area to see that Heartland of Woodridge is at the top of the list for cleanliness and friendliness.

  • ★★★★★ 5 months ago

    If you care anything about your loved one PLEASE DO NOT send them to this facility. they do not work with the family for the best interest of your family member. they do not have the necessary skills to care for your parent if they have Dementia. they say they have a Dementia ward but the realty is they don't. they don't work with them on their memory, Cognitive skills, physical therapy!! but they are quick to charge for things like that. I go daily to see my mother, at which time I have to change her linens, clean her room, shower her and bring clean towels and rags in to her room. they truly don't care about your family member!!!

  • ★★★★★ 7 months ago

    well if u didn't bring patients to facilities at 2 am in the morning and being disrespectful to these patients needs and rights then you deserve what ever you get because those patients needs were not your first thoughts like they are with use so next time think about someone else besides yourself then rudeness right back to you there. ENOUGH SAID TO YOU THANK YOU your transport company needs to evaluate their staff better because you don't deserve to do this job at all and that nurse you are talking about is nothing but respectful to patients and their families and has never been rude to anyone so if she was to you then im sure you did or said something rude to her because that's not her character so maybe you should speak better to others she is an amazing nurse and has been for many years. way before you ever came into this type of work so maybe you need a new job. and you are the same person that made the post before with the fake name Vanilla so stop pretending you are more then one person and talking about this company all because you didn't do your job right. PATHETIC AND SICK AND SAD is all I can say about your posts.

  • ★★★★★ 8 months ago

    I wouldn't even give this place a 1. I come here all the time to drop patients off and the night staff is particularly rude. The night supervisor, Lori G., refuses care of patients, walks around ranting about getting patients, and creates tensions not only felt with her coworkers, but with patients. We put a patient in a bed and tried to raise the head, because the patient was gagging, and the bed broke. We asked for the patients nurse and Lori said it wasn't her patient and flung her hand in the air at myself and my partner. She didn't even allow us to transfer care to her. When another nurse stated it was Lori's hall, she rolled her eyes and stomped over to the nurses station to sign the papers. As my partner was transferring care, Lori G walked away and said she didn't care. I spoke with another RN, who was very kind and helpful. I told her about the broken bed and she said she would take care of it. This is not my first time in this facility and it never surprises me when my patients cry having to go there.

  • ★★★★★ 7 months ago

    Wow ok I don't usually read or respond to reviews about a company but I feel I need to since I'm being mentioned in a LOT of these reviews. To the person I supposedly was rude to, which in fact is the same person and same company, I wasn't rude to my patients, u maybe, and that was only due to the fact u drug a very sick patient from the hospital to our facility at 2am when in fact u were suppose to have been there at 9pm. So yes that showed me that u could care less about this poor patient nor their poor family members that had to wait and b drug out of the hospital this late at night and to find out it WAS in fact your fault not the company fault was worse because u were uncaring and horrible. Now to the positive post about me, thank u all SO much for all your kind and caring words and it was my privilege and an honor to b able to care for your loved one. I love what I do and I will always love it and care for my patients. Now I'm not saying I don't have bad days too because I'm only human but I do my best not to push those onto my patients or staff and I do this well. As far as needing an attorney goes thank u so much for the offer and I'm may take u up on that for the comments which can b traced to who made them about me plus may need the lawyer for the company lawsuit to b filed soon against the administrator because just like all the comments against him on here say really do reflect the type of person I encountered in my time at this place and I'm so so so sorry to the families here because I no longer work for this company anymore. I got into a disagreement with the administrator and after I reported him to his boss at corporate he got pissed about it and since he couldn't fire me over his first try he searched and searched till he found something to fire me over but in reality he had no grounds to fire me since I had never even been disciplined the entire time there but he tried to so I just left because I can not and will not work for someone so heartless as u all already know or so pety because I went over his head on the chain of command against him so to the person the over heard him bashing a nurse for going to his boss against him and saying he wants to fire her that was probably me he was bashing to the other staff members and wanting fired so I got your message Hun. I was warned by someone else that if I went over his head he would b pissed at me and would retaliate against me and they were right. So my advice to the owner and do not copy and past the same message to me as u do to EVERYONE that makes a post sir because I deserve more then that, but my advice is to re evaluate your administrator of this facility because he's leading your company into a MASSIVE lawsuit as it stands with my attorney. Thank u to all the people that posted positive things about me I do appreciate it and I appreciated all of u very much.

About Heartland Of Woodridge

General Information

Legal Business NameHeartland-Woodridge Of Fairfield Oh LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 19, 1989 (29 years)
Capacity112
Residents90
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heartland Of Woodridge

Heartland Of Woodridge
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 29, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

June 15, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

November 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

June 28, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heartland Of Woodridge require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 15min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
50min
1hr
ReportedExpected
RN
3hr 30min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.8%
95.1%
95.1%
95.1%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
87.3%
87.3%
90.3%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
15.6%
27.6%
37.1%
20.0%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.4%
27.0%
28.2%
28.8%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.7%
32.5%
12.4%
16.0%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
16.7%
16.1%
15.5%
21.5%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
18.6%
15.5%
14.1%
20.3%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
9.4%
13.1%
12.8%
17.8%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
2.8%
11.3%
10.4%
8.3%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
2.1%
4.0%
7.1%
4.7%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.6%
4.4%
0.0%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
5.6%
2.8%
3.8%
1.4%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
6.9%
5.6%
8.9%
6.9%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
9.8%
7.8%
2.1%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

62.4%
69.4%
67.5%
58.4%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.3%
60.2%
60.2%
60.2%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.6%
73.1%
65.0%
53.4%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
46.9%
40.7%
43.2%
43.7%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
0.8%
3.6%
1.1%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
1.5%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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