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Laurels Of Hilliard The

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • John Smith
    ★★★★★ 6 months ago

    What a Great Facility and Caring Staff. Therapy Dept is the best and really pushed me to meet my goals. The nursing staff was always attentive to our needs and followed up timely with any concerns or issues we had. Administration was always available throughout the week and the administrator even gave several members of my family his personal cell number to call if we ever needed anything. Lori the social worker was great and assisted me with all aspects of getting home. I would recommend to anyone interested in short term rehab stay.

  • Melanie Bradley
    ★★★★★ 7 months ago

    I spent 5 weeks at the Laurels of Hilliard and found it to be a wonderful facility. I was previously rehabbing at a different facility and had a terrible experience, so I was anxious coming into The Laurels. I found I had no reason to be anxious. I received excellent care. The physical/occupational therapy team is unbelievably awesome. They gave me back my confidence and worked with me to prepare me for the next phase of my medical journey. I truly cannot praise them enough! I felt very cared for by the nurses and aids. The food is good, and if you are not fond of what is being served they offer options. The facility is very clean.

  • vince lee
    ★★★★★ 10 months ago

    In my experience as a STNA, I have never felt so insulted NOR disgusted after working for a facility. They are so understaffed, residents are only getting changed once per shift (if that) on a good day. The D.O.N, unit manager, nurses and administrator are all aware and do nothing. These poor residents are are coming up with level 2+ bed ulcers from not being turned and laying in their urine for hours, sometimes shifts. I had to quit last week because I was being directed by nursing to change my witness statement after witnessing a resident fall. I was then told that since the nurse has children, her license was more important than mine (since she went to school longer and paid a lot more money) that either I change it or get a write up. I finished my shift that night and didn't return. i have since then reported them to state for the many of instances that happened. This was the end of November, beginning of December. DO NOT PLACE YOUR LOVED ONES IN THIS FACILITY. If you have family in this facility, GO SAVE THEM before it's too late. -Vince

  • Nina Nichole Harris
    ★★★★★ a year ago

    Very clean facility and the continuity of care is the best I've ever seen in the 25 plus years I've worked in the healthcare field. My father is there and my entire family is pleased with the staff, nursing staff and with house keeping... My father was admitted over the weekend and that is the first time I have ever seen a clean facility especially on the weekend... We have no complaints so far and its unfortunate this nursing home has bad reviews but so far when I have gone there at odd times to check on my father things appear to be just fine... I'm very particular about things and its important that I check on my father at any times of the day and night the nursing staff have always been on POINT and have been very approachable.

  • Sue Wickenheiser
    ★★★★★ a year ago

    My Friend Has Early Onset Alzhiemeirs. She Was Placed At Laurels Of Hillard. Worst Place For Her. She Arrived There In November 2015. She Was Active Able To Walk And Talk. By Late December She Was Heavily Medicated And In A Wheel Chair Barely Able To Speak. Her Neck Was Damaged Because She Was,Unable To Hold Her Head Up. She Was Suspose To Get Her Hair Cut Never Did Most Of The Time Her Hair Was Unwashed. She Finally Was Released At The End,Of January And Placed In An Other Nursing Home. Where She Was Taken Off The Heavily Sedative Medicine. She Is Now Walking And Talking More. Staff At The New Nursing Facility Was Shock Of Her Condition When She Arrived. Do Not Put Your Precious Loved One In The Laurels Of Hillard.

About Laurels Of Hilliard The

General Information

Legal Business NameThe Laurels Of Hilliard, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 28, 1989 (29 years)
Capacity90
Residents84
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Laurels Of Hilliard The

Laurels Of Hilliard The was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 1, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
LManyImmediate JeopardyComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
LManyImmediate JeopardyComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
LManyImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.

August 5, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
LManyImmediate JeopardyHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
LManyImmediate JeopardyHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
LManyImmediate JeopardyHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionProvide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay.
DFewPotential for HarmComplaint+InspectionHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

May 7, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

January 31, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Laurels Of Hilliard The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 25min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
55min
1hr 15min
ReportedExpected
RN
4hr 45min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.9%
81.5%
81.5%
81.5%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
90.2%
81.2%
76.9%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.8%
67.6%
67.6%
63.0%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.6%
24.1%
22.4%
22.4%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.4%
7.8%
15.8%
28.1%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
18.2%
24.6%
18.3%
16.1%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
14.5%
8.6%
6.9%
12.1%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
12.4%
7.7%
6.7%
8.5%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
7.3%
3.3%
7.8%
9.2%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
4.3%
0.0%
2.1%
2.1%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
18.2%
18.2%
15.5%
12.0%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
1.8%
1.6%
3.1%
4.6%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
6.8%
8.2%
7.8%
9.2%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
2.6%
2.9%
4.2%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.7%
91.7%
81.0%
61.2%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
56.8%
91.7%
91.7%
91.7%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.0%
56.6%
47.6%
52.5%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
25.0%
26.3%
28.8%
29.3%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
1.4%
5.3%
3.8%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.7%
0.7%
0.7%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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