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Shepherd Of The Valley Howland

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Faye C
    ★★★★★ a week ago

    Beautiful atmosphere, decent food, clean and pleasant surroundings, nice staff. Bathrooms are entirely too small. No personal towel rack and no counter space. One, two foot towel rack for two grown people. This place is grossly understaffed. Patients have to wait longer than they should to get to the bathroom at times. In spite of that they have a very hard working staff with the exception of a few. The staff is not at fault. They can only do so much with so many patients and so little help. Two previous employees I spoke to said they were underpaid, overworked and were burned out. It caused them to quit. They said they were constantly forced to work extra hours on a regular basis without overtime pay. All in all, this place is better than most but it could be so much better. It would be to everyone's benefit, including SOTV, if the staff were paid a fair and decent wage, appreciated and treated well. From what I've been told, it's the same at all the nursing homes. It would be nice to see this one be the example of something better. At these prices one would think the staff could be paid a little better to keep them.

  • Elizabeth Campbell
    ★★★★★ a month ago

    I'm so happy that my parents are living here. Everyone is so wonderful and great with my parents and I feel so safe knowing they are safe and watched over. Thank you to all the staff!!!?

  • Brenda Palmer
    ★★★★★ 5 months ago

    My father was in the Rehabilitation you had 2 aides that where wonderful and helpful, for the most part you are under staffed we just had a very bad experience there near the end of my fathers stay when we had some concerns about my father that there was something very wrong the nurse just shrugged us off and we told her we wanted an ambulance and she told us fine but they wasn't going to pay for at that time we hadn't had signed the release papers so it still was your responsibility but she made sure we signed those papers real quick before they came to take my father to the Hospital where they found he had an UTI which they where told about the strong oder in his urine twice by an aide and family member that was on a Thurs or Fri and they didnt check until Easter Sun and by that Mon he was in the hospital with his kidneys starting to shut down and on that note i would never recommend this facility to anyone!!!!

  • Beth Teague
    ★★★★★ a year ago

    The staff doesn't come to help the patients when called- they're very neglectful.

  • Heather Palmer
    ★★★★★ 5 months ago

About Shepherd Of The Valley Howland

General Information

Legal Business NameShepherd Of The Valley Lutheran Retirement Services, Inc.
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 14, 2003 (15 years)
Capacity80
Residents68
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Shepherd Of The Valley Howland

Shepherd Of The Valley Howland
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 28, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

April 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Shepherd Of The Valley Howland require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 40min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
60min
1hr 25min
ReportedExpected
RN
4hr 10min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.6%
100.0%
100.0%
100.0%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.2%
12.1%
6.9%
13.3%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
74.0%
45.7%
17.0%
18.2%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
10.5%
11.9%
10.8%
10.0%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
15.6%
3.2%
14.3%
3.6%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
10.8%
9.3%
2.6%
7.3%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
7.9%
11.6%
7.9%
10.0%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
13.2%
16.2%
5.9%
5.1%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
2.6%
0.0%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
5.1%
4.7%
0.0%
0.0%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
2.7%
2.1%
3.5%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.9%
97.0%
96.4%
95.5%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
85.2%
85.2%
85.2%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.2%
73.4%
69.2%
72.3%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
1.6%
0.7%
0.8%
1.5%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
1.9%
1.4%
2.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.3%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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