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Kent Center

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    My Aunt and Uncle just moved in and we are very happy with everything! Everyone is very friendly and helpful!

  • ★★★★★ 8 months ago

    Wouldn't send a dog here. My mom's TPN bag was supposed to be changed every 24 hours so bacteria wouldn't grow in the bag, they left it up for 37. There was no RN on staff to do her pain meds, and an RN is supposed to be at that kind of facility 24/7. Now she's in the hospital with antibiotic resistant pneumonia.

  • ★★★★★ a year ago

    This place is absolutely horrible. Im fortunate im a healthy person for the most part. I only had to spend a week here due to having a picc line and iv antibiotics. However they didnt even have my meds when I arrived ...now they knew I was coming from hospital for nearly a week before I got there. As a result I missed two doses of my antibiotics and a full day of pain meds. This prolonged my stay a full day which I was charged for. Now im 6'2" 210 and I wish I could post pics of what they try to pass of as food. For example one night I received one grilled cheese sandwich. ..no sides and water to drink ....in fact was never given anything other than water or decafe coffee to drink untill I talked to a social worker . Breakfast one morning was a single piece of toast with what im guessing was an attempt at a spoonful of gravy on it ...thats it oh and water. They told me after speaking w tge dietitian that from my height and weight my portions would be doubled...however after a week this never came to pass. Apon asking for pain meds in the middle of the night they tried to pass off Tylenol to me when I was prescribed a narcotic. Do not send anyone you live to this place its a horrible facility. After seeing the food that one morning I walked straight out the front door and two miles down the street to burger king for breakfast and real coffee....I was gone an hour and a half and my absence was never noticed. You can imagine the problem this could be with certian patients. This in an unorganized unprofessional place thats surely concerned with nothing more than profits to the investors...very little concern with patient or employees welfare.

  • ★★★★★ a year ago

    The aides and nurses there now I like, the management however, terrible. Day in and day out, they actually expect ONE aide to take care of 20-22 patients BY THEMSELVES!! Obviously, the patient neglect is high, cannot be helped. Certainly is not the aide's fault. It is management being disgustingly cheap. These rooms are over $250.00 PER DAY... So it is obviously more important they line their pockets then take care of their patients properly. Remember, half of these rooms have 2 people in them...it is just ridiculous... Those employees work way too hard, and get burned out...

  • ★★★★★ a year ago

    There is nothing to like about this place very under staffed everyone of the residents there are neglected day in and day out. Most definitely needs new staff and management. A buddy's grandmother was taken out of there last night and admitted to Robinson in Ravenna for holes in her feet. And possibly can't do the amputation bec how weak she has become. They're saying she's to brittle to survive the surgery so all they can do is make her comfortable.

About Kent Center

General Information

Legal Business NameFairchild Leasing Co., LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1991 (27 years)
Capacity100
Residents80
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Kent Center

Kent Center
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 14, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

June 6, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
BSomePotential for Minimal HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

November 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

April 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
GFewActual HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 8, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,080 fine
DFewPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Kent Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
3hr 40min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
96.1%
96.1%
96.1%
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.9%
89.6%
95.7%
97.2%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
25.7%
19.2%
13.8%
34.4%
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.5%
39.7%
29.0%
35.3%
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.4%
21.3%
21.4%
20.1%
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose ability to move independently worsened
3.6%
5.9%
13.2%
14.5%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who received an antipsychotic medication
11.9%
15.3%
20.3%
21.3%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
17.1%
10.5%
11.0%
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who self-report moderate to severe pain
5.9%
7.6%
8.7%
15.5%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who lose too much weight
5.6%
6.1%
10.0%
7.5%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of high risk long-stay residents with pressure ulcers
9.5%
6.8%
4.8%
9.0%
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who have depressive symptoms
4.4%
4.5%
4.3%
0.0%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a urinary tract infection
4.3%
4.5%
5.8%
5.6%
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents experiencing one or more falls with major injury
1.9%
3.5%
1.4%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.9%
1.5%
2.9%
2.8%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.5%
85.4%
83.3%
91.9%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.5%
80.5%
80.5%
80.5%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.4%
68.9%
72.8%
72.0%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
15.4%
11.9%
19.0%
26.0%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
4.1%
0.0%
2.3%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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