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O'Neill Healthcare North Olmsted

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Boehme PElizah
    ★★★★★ 4 months ago

    No problem w/actual "care," BUT . . . ancillary staff is unpleasant, especially via telephone (social services). No due diligence. I live w/my 94 year old mom & am her (power of attorney) caregiver, yet they listed my estranged sister as "contact," & I get no medical updates, etc. Recent physical therapy, I asked to be called when mom came from hospital (to bring her clothes). No one did. When I asked why no one tells me about mom's medical issues, phone person repeatedly asked if she could ask my mom if I am her caregiver instead of my sister, but mom says that no one asked her. In 2013, we were outrageously overbilled w/no explanation, & our $ was held hostage for months w/2 trickled back reimbursements. No itemized bill or explanation of charges w/held. STILL trying to find proper agency to investigate.

  • Joe Plaso
    ★★★★★ a month ago

    When we transferred mom, 95, to the Pathways department at O'Neill's Healthcare in North Olmsted, I honestly did not see how they would be able to match the stellar care she had received during her short stay at the Ames Family Hospice House in Westlake. I am happy to say, however, that the staff at Pathways exceeded my expectations in nearly every way. The combination of mom's declining health, progressing dementia and strong will to stay with us a little while longer forced us to find a permanent healthcare home for her, and the fact that there was only one room available at the Pathways facility at the time now makes us realize just how fortunate we were. The Pathways staff, from the head nurses on every shift to the STNA nurse aids that we met, all proved to be a professional yet personable group of caregivers. My tendency is to want to name names, but I am sure I will leave somebody out. Suffice it to say that I cannot think of even one individual who cared for mom that I had a concern with, even though I was able to visit her almost daily during her 6 week stay at O'Neill's. The Western Reserve hospice nurses that continued to care for mom always seemed to be able to work seamlessly with the Pathways nursing staff as well. They were all more than willing to give us an accurate report on how mom was doing each day, to adjust her medications as needed, and to accommodate the many questions and concerns we had along the way. It seemed that whenever I walked into the Pathways wing to visit mom, I would usually see residents being actively cared for, charts being read, medications being administered, or even an aid sitting next to a resident simply holding their hand. When it was learned that mom was a Cleveland Indians fan, she was often personally lead in singing "Take Me Out to the Ballgame" by the aid who was assigned to her. It was also precious to watch mom respond with an "I love you too!" to the "I love you!" greeting that this aid would often give mom. I was not surprised when she cried along with us the night the Lord called mom home. It is not often when the four of us kids can agree on any one thing. In this case, however, I think we can all say that Pathways would be our first choice if we had it to do all over again. A united and heartfelt "thank you" goes out to everyone there who gave mom the best care possible in her final days.

  • KrayZJoy
    ★★★★★ 2 months ago

    Gorgeous facility! Nice & clean.

  • Corey Gareau
    ★★★★★ 3 months ago

    Absolutely terrible!!! Do not put anyone that you care about here!!!!

  • John White
    ★★★★★ 8 months ago

    Wow, I'm shocked at the quality of the one nurse, didnt catch her last name. First name was Tiffany. Horrible

About O'Neill Healthcare North Olmsted

General Information

Legal Business NameWellington Place, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 12, 2003 (14 years)
Capacity56
Residents40
Percent Occupied71%
Program ParticipationMedicare
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for O'Neill Healthcare North Olmsted

O'Neill Healthcare North Olmsted
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Ohio Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of O'Neill Healthcare North Olmsted require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 35min
2hr 30min
ReportedExpected
CNA
35min
45min
ReportedExpected
LPN
3hr 50min
1hr 35min
ReportedExpected
RN
7hr 55min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.5%
-
-
-
95.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
42.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
24.8%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
18.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.0%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
12.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.1%
90.7%
94.8%
94.3%
85.5%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
85.3%
85.3%
85.3%
82.6%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.4%
66.6%
66.2%
64.6%
62.7%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who made improvements in function
10.0%
8.4%
13.8%
12.1%
17.3%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
2.0%
3.1%
5.6%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
0.5%
0.0%
0.0%
1.1%
Q4 2015Q1 2016Q2 2016Q3 2016OH
Percentage of short-stay residents with pressure ulcers that are new or worsened



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